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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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October 20, 2018

Service Overall good experience but was given a car wash pass and got in line to use it and it did not work. Another lady tried and it did not work for her ei More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t know the names
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent service needs. I'm happy to hear that everything went well with your service visit, but disappointed to hear that the car wash was not working for you. I can understand your frustrations after waiting in line and then not getting any help from anyone and sincerely apologize for the lack of service there. We do appreciate your business and look forward to serving you again.

October 19, 2018

Tiffany is always helpful Tiffany was helpful to advise I had a problem with the thing that greases the axil and my brake fluid needed to be changed. She will always point out More

by JANESFINNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Cartwright
Oct 25, 2018 -

Wolfchase Nissan responded

We sincerely appreciate you taking the time to leave a 5 star rating for our Service Department. Tiffany has been with us for a long time and is a great asset to our Service Team. She always goes above and beyond to make sure our customers are taken care of and communicated with. We truly appreciate our business and look forward to serving you again.

October 19, 2018

New car...First oil change The lady at customer service desk that takes the payments is the best. She very informative and provide excellent service. I’ve encountered her twice. More

by ANTOINE.DANDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kobas
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide positive feedback on behalf of our Service Department. I'm pleased to hear that you find our team to be friendly and informative, as we strive to provide truly exceptional service to each and every customer. Thank you for your business and we look forward to serving you again.

October 19, 2018

Always Happy I have used this dealership for several years. I always get good service and would recommend them to anyone. It’s a great place to use! More

by costeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Pirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dreyfus
Oct 25, 2018 -

Wolfchase Nissan responded

First and foremost, thank you for your loyalty and thank you for your great review. We strive to provide truly exceptional service, so I'm pleased to see that our efforts have paid off. We appreciate your business and look forward to serving you again.

October 18, 2018

Excellent customer service Amanda. Handled my case,and she was extremely efficient,friendly,and knowledgeable.I was very pleased with the service. James and Drew in the car rent More

by Wildcritter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda,James Bond,and Drew
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for you recent service needs. I'm pleased to hear that Amanda handled your case in a friendly and efficient manner and that you were pleased with her services. We truly appreciate your loyalty and look forward to serving you again.

October 18, 2018

Great friendly quick service. Got there a few minutes before appt time. Was taken right away. Didn't take much time for an oil change. Really like the free car wash with service. More

by Memphis14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane in the service area
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for your business and for taking time to leave us a review. I'm happy to hear that you have a great experience with our Service Team and they got your taken care of in a quick and efficient manner. We truly appreciate your business and look forward to serving you again.

October 17, 2018

Great service The service department was wonderful! They came out immediately to wait on me and made sure i was taken care of! They worked quickly to give my car an More

by ALLISON2782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mack
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for servicing your vehicle at Wolfchase Nissan, we appreciate your business. We also thank you for your kind review and are happy that everything went well with your visit. We look forward to serving you again.

October 17, 2018

Recall Staff friendly and accommodating Brought my car in for 15,000 miles service and told I had a recall and to dangerous for me to drive home Abs brakes. More

by lw_sistrunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda and James
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback for our Service Department. I completely understand and agree that the parts should be on hand to complete a recall, however sometimes the notices go out before the manufacturer can get the parts to us, so there is a wait time. I'm pleased to hear that you were accommodated with a loaner car. We truly appreciate your business and look forward to serving you again.

October 17, 2018

Excellent customer service, Amanda the service writer was very professional and friendly. She answered all my questions and kept me informed. Add her name to t More

by Cynthia40!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you so much for taking time out of your day to leave feedback after visiting our Service Center. I'm pleased to hear that you enjoyed working with Amanda and found her to be both friendly and professional. Also, I appreciate your comment about getting Amanda added to the list of people you work with and will certainly try to get that done real soon. We appreciate your business and look forward to serving you again.

October 16, 2018

Last Minute Oil Change I called at the last minutes when coming home from work to see if they could still do my oil change and they said No Problem. Thanks More

by CARAVAN208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Oct 25, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent oil and filter change. I'm happy to hear that our team was able to accommodate you with such short notice. We truly appreciate your business and look forward to serving you again.

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