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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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November 02, 2018

Great experience didn’t happen twice! Experience from the past has been great. Unfortunately this time it wasn’t , Miss Diana and Tiffany was friendly and helpful . The cashier Meme C. w More

by DAMONCANE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana, Tiffany , Meme C.
Nov 20, 2018 -

Wolfchase Nissan responded

Thank you for trusting Wolfchase Nissan with your recent service needs. I'm so sorry to hear about your experience and you are completely right, this type of rudeness in unacceptable. I have forwarded a copy of your comments to our Service Director who will discuss these issues with the employee involved. We truly appreciate your business and hope that your will give us another chance to provide you with truly exceptional service.

November 01, 2018

Fuel Injection Clean As always my experience with Nissan was excellent. Larry MT serviceman was very professional and took care of my car in a timely manner. My car was re More

by WVIVIAN487
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamilton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know Larry last name., David Dreyfus
October 31, 2018

Quick & pleasant I have bought three Nissans from this dealership & have been very satisfied with each one. Everyone is always helpful & very knowledgeable. I was th More

by Nissan lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane in service department
October 31, 2018

Awesomely Diane was very kind, courteous, professional, such a sweet spirit person, and made feel like family. She was true to her word. OUTSTANDING all aroun More

by 1234SPANKIES@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane in service , Tony Williams
October 30, 2018

Great , fast and accurate service! Tiffani was excellent at assisting us! She perfectly handled everything ! Could not be more pleased. She was even able to arrange a shuttle to take More

by Huntthemducks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffani
October 28, 2018

Disappointed customer I came in on Saturday Oct 26th, 2018 for a oil change. An employee came into the lobby and talked to me about other things concerning my vehicle and p More

by Chandra
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Larry Poe
Oct 29, 2018 -

Wolfchase Nissan responded

Thank you for choosing Wolfchase Nissan for your recent service needs and for taking time out of your day to provide feedback. I sincerely apologize on behalf of the service team that there was some confusion over your ticket, but I assure you it had nothing to do with you being female. We don't discriminate in any manner based on gender, race, religion, etc., as we strive to provide truly exceptional service for each and every customer we have the opportunity to work with. I understand how you feel about the cashier announcing your plans over the intercom and will certainly have our Service Director speak with her about that. In researching your ticket, the adviser did make an error on your ticket and it was corrected for you, which does happen on occasion due to the fact that information is being entered into our system and if one price it entered incorrectly, it affects the end result. We truly appreciate your business and look forward to serving you again.

October 28, 2018

Good Experience Every time I go to Wolfchase Nissan the service is superb. I was expecting to wait but I got service faster than expected. Thanks for such a wonderful More

by ASHLEYMAYFIELD87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Poe, David Dreyfus
October 28, 2018

Excellent service,Fast service I really love wolfchase Nissan ,the staff give excellent service ! Thank you David and Diane in auto repair Service! See you next time for repairs an More

by Chrissy Pooh Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, David Dreyfus
October 27, 2018

Had oil change everyone was nice Had oil change great staff & very helpful& explained anything else needed in s helpful way. Was also greeted in a friendly way with a smile. More

by debbie1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Yates
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2018

Great service Great experience oil change and good price for synthetic oil. Wait was short, not a lot of customers waiting. Nice waiting area , clean and well sto More

by Shay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kobas
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