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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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November 07, 2018

Very good experience I am always treated with respect never a long wait. Waiting area always clean and stocked with fresh coffee and snacks. I have no complaints about m More

by Lou318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, Kevin Kobas
November 07, 2018

Routine oils change and tire rotation David in service is the best service manager I have ever dealt with. There were no courtesy cars but he took care of me still! More

by sydnee.stafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dreyfus
November 07, 2018

Wonderful customer service I always bring my Maxima back to Wolfchase Nissan where I purchased it because the service department is always attentive to my car needs and they alw More

by Monica’s Max
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martin; Larry Poe, David Fenton; Drew Faulkner; James Bond
November 05, 2018

Service experience Service team was welcoming and efficient. Service was performed in a timely manner. This was my first experience at Wolf Chase Nissan, and I will c More

by agilitydog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Fenton
November 04, 2018

They over charged me, I had coupons they didn’t apply to me Waited to long. Whoever cleaned the insided missed allot. Car wash is always closed, Why? I will never ever by any vehicle from Wolfhasen NIssan again More

by Mark.kruse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Kobas
Nov 20, 2018 -

Wolfchase Nissan responded

Thank you for taking time out of your day to provide feedback regarding your recent visit to our Service Department. I'm so sorry to hear about your experience and your wait time. I will certainly provide a copy of your feedback to our Service Director for his review so that he can discuss it with those involved and reach out to you. We clean the inside of the vehicle as a courtesy when time allows, and I'm sorry to hear that our team did not do an acceptable job for you. As far as the car wash is concerned, we have it open as much as we can and the traffic through it is enormous, so the equipment does go down on occasion and it sometimes takes a few days for the manufacturer to come fix it, so I apologize for the inconvenience of it being closed during your last visit. We appreciate your business and your feedback as it gives us the opportunity to improve in those specific areas.

November 03, 2018

Late afternoon on Friday🤪 Needed a spare key fob made...arrived late afternoon and was in & out in 40 minutes. Larry provided excellent service and made the late afternoon Fri More

by Golpher64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
November 03, 2018

Thanks I always bring my car to Nissan for service because I can always count on this team to make sure that it's done right the first time. More

by KLASNANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Martin and Danny Meadows, David Dreyfus
November 02, 2018

I purchased at Wolfchase because of their Service Department The Service Department at Wolfchase Nissan is by far the best experience I've had at any other Nissan dealership from New Jersey and another in Memphi More

by BKCRUZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Meadows, Tiffany Cartwright
November 02, 2018

They stand by their word. I have used this dealership for years for all my service needs. This past week I damaged the oil pan on my 2015 Sentra. I lost most of the oil and had More

by Corum58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names, but the decision maker was the service manager
November 02, 2018

Excellent service. My visit at Wolfchase Nissan , I experienced professionalism and excellent service from sales rep to the managers. I received a great deal on the vehi More

by RGRAYJR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Fleming , William Feild, Cedric D. Betts, Sr.
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