Wolfchase Nissan - Service Center

Wolfchase greatness! The Customer service is always #1 and on point. They are very punctual and funny. I teally enjoy coming out to this location. And the snacks are good The Customer service is always #1 and on point. They are very punctual and funny. I teally enjoy coming out to this location. And the snacks are good too! More

Great Service Tiffany was great to work with! Trouble shooting a hatch problem! She and David are why we’re not going back to an Edge but staying Nissan! Tiffany was great to work with! Trouble shooting a hatch problem! She and David are why we’re not going back to an Edge but staying Nissan! More

Service for vehicle Such a professional group of people working in the service department. My visits are always good ones. I will say this, your service techs are extreme Such a professional group of people working in the service department. My visits are always good ones. I will say this, your service techs are extremely helpful and they don’t try to over sell you products but they do recommend what your vehicle needs! I was given a list of services that my vehicle needs and they are quite expensive and I told the lady that I would be back and try to get those things done one at a time. She understood and stated that would be ok. More

Second transmission issue in 2018 Earlier this year over the summer, I had to have my transmission rebuilt. Last week, my car slipped gears while I was driving and stalled for a few se Earlier this year over the summer, I had to have my transmission rebuilt. Last week, my car slipped gears while I was driving and stalled for a few seconds. While the service tech Amanda has always been excellent, I am a little upset at the fact that Nissan will always find a way to make money. The same night that my transmission slipped, I started smelling a burning odor from the hood of my car. Now this could have been coincidence but I believe it could have been transmission fluid leaking. I was told that the battery was leaking acid and that a post burned up. Which still ended up costing me $50 that I didn’t have. I really feel that if I have had to have major service on my car twice within months for transmission issues which could have killed me, Nissan shouldn’t be “finding” ways to still get paid. More

Oil change Outside of the wait time, the service was great. They even found a coupon and applied it to my bill. I will definitely be returning for my automotive Outside of the wait time, the service was great. They even found a coupon and applied it to my bill. I will definitely be returning for my automotive needs! More

Excellence in Customer Service I am ALWAYS greeted by super friendly staff upon entering the service department. David Fenton ALWAYS exceeds standards when assisting with the servic I am ALWAYS greeted by super friendly staff upon entering the service department. David Fenton ALWAYS exceeds standards when assisting with the service of my vehicle. He checks my service history and informs me of any maintenance that needs to be completed. Also Nissan service mechanic, Jeff Lane, does an excellent job. When I have any questions about my vehicle, both David and Jeff answer all of my concerns. Wolfchase Nissan is BLESSED to have them BOTH!!! :) More

Awesome Day at the Dealership! Personal was awesome,Daniel was very informative about what was wrong with my Murano. Will be making another Appt. To take care of my Driving Bekt. I Personal was awesome,Daniel was very informative about what was wrong with my Murano. Will be making another Appt. To take care of my Driving Bekt. I was very Satisfied. Only one small complaint , when I called to ask questions about an Appt. for Saturday the person on the phone stated we DONT take Appt. For Sat. Over all Daniel Apologied for that Info. More

Service and recall Good only had my truck serviced oil changes and inquiries on cost of service, normally on Saturday. Had one recalled service it went well also. Good only had my truck serviced oil changes and inquiries on cost of service, normally on Saturday. Had one recalled service it went well also. More

Service experience has gone down. I was the second in line at opening for an oil change and it took 2.5 hours. The service rep wasn’t personal and kept complaining about her new comput I was the second in line at opening for an oil change and it took 2.5 hours. The service rep wasn’t personal and kept complaining about her new computer system not working. I’m waiting for my car to be ready and I get an impersonal text about my year old car having all these critical issues. I don’t feel like a year old car should have critical issues, but if it does a real face to face human interaction should occur. Getting a text to approve critical issues should be talked about in person. Unless something has changed the service reps work off commission. Mine doesn’t deserve it. She wasn’t even the one that brought my keys and paper work in once my car was don’t. I questioned the clerk as to why it took so long as I was second in line at 6:30 AM and she told me I should come back during the week if I don’t want to wait. All around terrible experience. More

Very helpful and fast service I am giving this a 5 star because service is always great!! When I come to nissan I will always get the best service and feel like the care. I am giving this a 5 star because service is always great!! When I come to nissan I will always get the best service and feel like the care. More