Wolfchase Nissan - Service Center

It was good for Overall the experience was good except for the waiting was to long for and oil change and tire rotation.Shorter waiting for oil changes c Overall the experience was good except for the waiting was to long for and oil change and tire rotation.Shorter waiting for oil changes c More

Subpar My service consultant wasn’t (David) very thorough in assisting me with my transaction. His tone was in some ways short, and though he may have had go My service consultant wasn’t (David) very thorough in assisting me with my transaction. His tone was in some ways short, and though he may have had good intentions he was very good at showing it. I paid 130 for one tire when after explaining to him my situation. Referring me to me a less expensive tire would have been much more helpful. Now I have to go and buy another tire from another place for less than half of that price when I could’ve gotten two for the price of the one that he sold to me. What makes it worse is that I asked for a price on the tire before he fixed them and he talked me down in circles without giving me a say. I am a first time car buyer and I must say that I feel slightly taken advantage of. More

Outstanding service for our Armada SUV Heat was blowing cold air. We called and Amanda scheduled appt. it is fixed. Awesome and so helpful. Even got me a rental till ours was fixed! Heat was blowing cold air. We called and Amanda scheduled appt. it is fixed. Awesome and so helpful. Even got me a rental till ours was fixed! More

Good. I also got a complimentary car wash coupon Good experience compared with The Hacks Cross Autonatiin Nissan. I also got a complimentary car wash coupon. I would recommend it to friends and also Good experience compared with The Hacks Cross Autonatiin Nissan. I also got a complimentary car wash coupon. I would recommend it to friends and also will try to visit again More

Great Customer Service Was taken well care of by the service people I came in contact with. Explained in detail everything and any cost involved. No pressure to do anything Was taken well care of by the service people I came in contact with. Explained in detail everything and any cost involved. No pressure to do anything I didn’t want to at this time. More

Always polite, friendly, and informative. Everyone I dealt with made me feel welcome and appreciated. I will be back. Car was ready when promised. This was my third visit. Fixed my recall wh Everyone I dealt with made me feel welcome and appreciated. I will be back. Car was ready when promised. This was my third visit. Fixed my recall which I forgot to ask about. More

Excellent Great Dealership to do business concerning sales and service. Very nice atmosphere. Every employee I came in contact with had a smile and were very Great Dealership to do business concerning sales and service. Very nice atmosphere. Every employee I came in contact with had a smile and were very genuine. The service manager Danny is a fantastic guy to deal with. Highly recommended your service department. I will be back! More

Personable and professional. The service advisors are personable and professional. I just feel they oversell for things that are not needed. I know that they need to make money b The service advisors are personable and professional. I just feel they oversell for things that are not needed. I know that they need to make money but at least they are not pushy about the upsell items More

Fantastic Service Had 2 vehicles in on Dec 22 and both were handled professionally. Larry and Daniel both took great care of me and my vehicles. No pressure for unne Had 2 vehicles in on Dec 22 and both were handled professionally. Larry and Daniel both took great care of me and my vehicles. No pressure for unnecessary work and very easy to deal with More

Almost lost a Loyal Customer I arrived at the service center about 3pm one day through the week. I spoke with Tiffany Cartwright about checking the maintenance on my car. She aske I arrived at the service center about 3pm one day through the week. I spoke with Tiffany Cartwright about checking the maintenance on my car. She asked if I had an appointment and I told her that I did not. She stated that there was no way I could get my car serviced because the workers were wrapping up soon. I have gotten my car serviced here for years with no problem and never have the workers “wrapped up” around 3pm. There were no weekend options either. She stated that I would need to come at an earlier time through the week or drop my car off. I do not have anyone to depend on to bring me back and forth while my car is being serviced. I cannot take off work because I just started a new job. I have always waited in the waiting room while my car was serviced. I was upset and surprised this happened. I decided I would go somewhere else, until someone from Wolfchase Nissan contacted me days later to tell me maintenance was due on my car. I explained to her that I was turned away because 3pm was too late to get my car serviced without an appointment. The representative stated that the time of 3pm was not too late and she set up a 3:30pm appt . When I arrived, David I believe the manager and Shawn the mechanic took great care of my car. I had no problems with them. If it wasn’t for David and Shawn, I would have considered never coming back. More