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Wolfchase Nissan - Service Center

Bartlett, TN

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1,854 Reviews

1,854 Reviews of Wolfchase Nissan - Service Center

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August 18, 2022

To be satisfied with any service,YOU NEED QUALITY PEOPLE, to meet customer requests. My service needs were met with greater quality of ,CAREING FOR MY NEEDS, than at any other location I have ever used. You More

by leisurboat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Hines
Aug 18, 2022 -

leisurboat responded

The review is correct as the service person is fine for me with his quality of care.

Aug 22, 2022 -

Wolfchase Nissan responded

Hi Calvin, thank you for taking the time to let us know about your recent experience. We strive for excellence so we appreciate your feedback. It truly does make a difference. We look forward to seeing you on your next visit! Have a great day! Sincerely, Sherry Floyd - Owner Loyalty Manager Wolfchase Nissan 901-255-3850

August 01, 2021

Took me 2 weeks to get invoice and the day after I received it, I got call saying they were going to charge storage if I didn’t come get it.... i had called three times for the invoice. More

by MJOHNSON53
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessica
July 27, 2021

The wait time was 3 hrs 45 min.. for an oil change and my tires rotated.. finally the technician changed my oil and stated I did not need my tires rotated… He also told the previous person that he did tha More

by MELINDAPASHBY
Recommend Dealer
No
Employees Worked With
Brittany Walton
Jul 28, 2021 -

Wolfchase Nissan responded

Mrs. Pashby, thank you for taking the time to give us your feedback. If you don't mind, the Owner Loyalty Manager would love to speak with you about this issue further. Please give her a call at 901-255-3828.

July 23, 2021

Left waited 3 hours came back had to wait another 45 minutes. Was told it would take 1hour and half. They knew it was going to take longer. More

by bkochman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Robinson
July 23, 2021

Please find ways with the Service Dept to reduce wait time for the customer…Also share ways that make car run more efficiently…Thank You! More

by rds7z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

They have very prompt, and efficient service. Everything is done very professionally. The job is completed about the time they say it will be ready in…. More

by JDFLYINGFALCON@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Aug 03, 2021 -

Wolfchase Nissan responded

Thanks for choosing Wolfchase Nissan for your recent service needs. It's great to hear that you enjoy dealing with our team. We truly value your business and the 5-star rating!

July 20, 2021

They keep your car 4 daysand don’t communicate that they haven’t done a single thing to it. Don’t waste time going there More

by Missupset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Youmni Hamami
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hargrove
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2021

Horrible customer service. I told them before I dropped my truck off that I needed back by the end of the day. Cesar said it only took a couple of hours. I dropped it off at 8am and couldn’t get it back un More

by latonyatrotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar gets one star
July 19, 2021

Courtesy, nice, respectful, and friendly. Place was very clean, the environment was nice. Services were helpful and got things done diligent. Hope they'll continue to be this way. More

by Bush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Walton
Aug 03, 2021 -

Wolfchase Nissan responded

Thank you so much for taking the time to provide such positive feedback for our Service Team. We value your business and your opinion.

July 19, 2021

Always a quick and reliable service, knowledgeable and friendly customer driven and focused on tending to my needs, excellent personnel and nice waiting area, definitely coming back More

by cesardavid81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hargrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Aparicio Peley , Michael Robinson, Brittany Walton
Aug 03, 2021 -

Wolfchase Nissan responded

We appreciate you choosing Wolfchase Nissan for your recent service needs. Thank you for the kind words and most especially your loyalty. We value your business and look forward to serving you again.

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