Wolfchase Nissan

New car purchase John Sadler has sold me my last 2 cars. I wouldn't trust anyone else with business. He was very thorough with all aspects of the sale. John Sadler has sold me my last 2 cars. I wouldn't trust anyone else with business. He was very thorough with all aspects of the sale. More

Amazing! Very Professional I was greeted with a smile and never felt pressured. The staff and management are honest and beyond professional . I would definitely recommend this I was greeted with a smile and never felt pressured. The staff and management are honest and beyond professional . I would definitely recommend this dealership to all my friends and family. More

Great buying experince John Sadler was great . Fastest I ever bought a truck. I will buy my next truck from Wolfchase Nissan. I love my new Nissan Titan John Sadler was great . Fastest I ever bought a truck. I will buy my next truck from Wolfchase Nissan. I love my new Nissan Titan More

Nissan # 6 Plus friends This most recent purchase, a 2017 Sentra, is number 6 for me plus 3 others from friends and family. I definatly know allot about the service dept sinc This most recent purchase, a 2017 Sentra, is number 6 for me plus 3 others from friends and family. I definatly know allot about the service dept since for me it's the only place that see maintained my car. Wonderful folks! More

Service: 2014 Maxima Worked with service and trying to resolve a repeat issue. Service advisor always excellent to work with. My vehicle was left dirty, but outside of t Worked with service and trying to resolve a repeat issue. Service advisor always excellent to work with. My vehicle was left dirty, but outside of that the service team is working diligently to resolve issue with sunroof (TBD). More

royalty I had my first oil change on my new Nissan maxima, Tiffany treated me like royalty from the time I pulled up until I left, my service was excellent an I had my first oil change on my new Nissan maxima, Tiffany treated me like royalty from the time I pulled up until I left, my service was excellent and short thanks so much will be back More

Good shopping!!! My salesman Oliver was very informative & kind. He answered all my concerns & questions. I truly appreciated his kindness. He made my car shopping f My salesman Oliver was very informative & kind. He answered all my concerns & questions. I truly appreciated his kindness. He made my car shopping fun however, he remained very professional. More

Awesome! Carl was very sweet and therefore cared a great deal about customer service. I liked that he made sure that we understood how the car works. I would h Carl was very sweet and therefore cared a great deal about customer service. I liked that he made sure that we understood how the car works. I would highly recommend coming back to this dealership. Oh, and thanks for the coffee/tea by the way. :) More

Couldn't have been better! This experience was wonderful. Everyone so kind and thorough. Answered all my questions. Made this decision so easy. I felt I received special atte This experience was wonderful. Everyone so kind and thorough. Answered all my questions. Made this decision so easy. I felt I received special attention. Certainly will go there for all my service. More

Poor Customer Satisfaction When I entered the service center on Saturday (Dec-02) morning at 8:00 AM, I was greeted by the express service adviser Mr.Daniel to make a note of is When I entered the service center on Saturday (Dec-02) morning at 8:00 AM, I was greeted by the express service adviser Mr.Daniel to make a note of issues with my Nissan Quest. He noted everything with care and requested regular service adviser Mr.Larry Poe to get the additional details for allocating the technician. I expected that Mr.Larry would also be very caring like Mr.Daniel to hear my issues and work towards addressing them. However contrary to my expectation, Mr.Larry was too rude when I started listing the issues in my van. He didn't even listen to them properly and kept responding that it would take $120 to look into each issue. I was deeply disappointed and hurt with his unpleasant approach and poor attitude towards a customer like me. For a moment, I thought of cancelling the service and going to another Nissan dealer. However Mr.Daniel apologized to me and my wife on behalf of Mr.Larry and recorded all our issues with due care and patience. He really helped to make our experience better. Our sincere appreciations to Mr.Daniel for providing a better customer experience. . For sure, I would not prefer to be attended by Mr.Larry in my future service requirements (if I choose to visit here again). He made our day very bad with his unprofessional and unpleasant attitude in the morning, exhibiting extremely poor customer focus. I've shared this feedback along with few more queries through email with the Service Manager on Sunday (Dec-03) and still awaiting a response even after a follow-up. As I'm very disappointed with the customer service and poor response, my rating is only 1. More