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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,970 Reviews

3,970 Reviews of Wolfchase Honda - Service Center

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March 31, 2018

Amazing I had an amazing quick experience at Honda wolfchase. Dexter was extremely friendly and helped me u sweat and which parts of my car needed servicing a More

by JENIKA.BUCKHALTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 02, 2018 -

Wolfchase Honda responded

Jenika, we appreciate you taking time out of your day to leave feedback for others to see. It's great to hear that Dexter took such good care of you. We look forward to serving you again.

March 31, 2018

Awesome service Very friendly and helpful from the moment I got there and until I picked my vehicle back up. I had an oil change and tire rotation done. When I went More

by SAM31478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names of the service guy who helped me, but he was super nice!
Apr 03, 2018 -

Wolfchase Honda responded

Sam, thank you for your loyalty and for taking time out of your day to leave a positive review on behalf of our Service Department. I can't believe you travel all the way from Murfreesboro to get your car serviced, but I'm glad to hear we make it worth your while. We truly appreciate your business and look forward to serving you again.

March 31, 2018

Great Experience with the service department! Always so helpful and friendly- not too pushy but want to help the customer. It must be the great leadership from Abdul! More

by KEVINOVERCASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter in service
Apr 03, 2018 -

Wolfchase Honda responded

Thank you for your 5-star review. It's great to hear that Dexter provided you with a friendly and efficient service visit. Abdul has been with us a long time and is a very valuable member of our Dealership Team. We appreciate your patronage and look forward to serving you again.

March 31, 2018

Excellent customer service Excellent service, excellent stuffs and everything, complimentary snacks, well managed service, on time as said, cleanness, cleaned car inside, washed More

by VISHALSHYAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Apr 03, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your service needs. It's great to hear you enjoyed all the complimentary amenities and services. We strive to provide our customers with a comfortable waiting area and a quick and efficient service experience. We appreciate your comments and we look forward to serving you again.

March 30, 2018

Wolfchase Honda Is The Best Wolfchase Honda has been sevicing my 2010 Honda Accord for years. The Service Team is the best in Memphis. The Team is professional and courteous. More

by JAZZIEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for your kind remarks about our Service Department. We are proud to have team members like Dexter on our staff to provide friendly, efficient service to our customers. We truly appreciate your loyalty and your trust in our dealership and we look forward to seeing you again.

March 30, 2018

Great customer service! The service advisors were courteous and professional. They greeted me promptly and provided transportation for the day. The courteous valet even dr More

by aleadinglady2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristi ?
Mar 30, 2018 -

Wolfchase Honda responded

Dear Leading Lady, we appreciate the 5-star review for our Service Department and are so happy you had a great experience. From the greeting to the shuttle driver, it seems like you were well taken care of, which is our main goal. We appreciate your business and look forward to serving you again.

March 30, 2018

Great and friendly service. The service at this dealership is always friendly and reliable. The service is done in a timely manner. The staff is always helpful and suggest mainta More

by rickandmare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time to leave a feedback on behalf of our Service Department. Dexter is a valuable member of our service team and it's great to hear he provided you with friendly, reliable and timely service. We appreciate your business and look forward to serving you again.

March 30, 2018

Honda Routine Maintenance It was time for an oil change, plus my tire pressure indicator was glowing. I arrived at 4:45 PM, 75 minutes before closing. No one seemed to be conce More

by MBDOG7CAT4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent service needs. It sounds like Robert did a great job taking care of your needs and keeping you informed of our progress and the vehicle's needs. Regarding the phone charger, there is normally a battery set up in the waiting are specifically for this purpose that has connections to all types of phones. I don't know why it wasn't set up during your visit, but I'm glad to hear you found a place to charge it while you were here. Again, thank you for your business and we look forward to serving you again.

March 30, 2018

expensive labor labor is too expensive there should be a bigger discount if you spend a lot for services. but service is good. the last time my friend check my break More

by jbeltran357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
skylar
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time to share your comments regarding your most recent service experience. We take pride in using only Genuine Honda Parts in our service department and we are the only Honda Service Department in the city that uses Genuine Honda Parts, we also provide service by Honda Certified Trained Technicians so that our customers receive only the highest quality service while in our dealership. I realize that it seems the labor should not be higher than the cost of the parts, but sometimes it takes a longer period of time to make a repair and that is how the labor is calculated and charged. We truly appreciate you giving us the opportunity to service your vehicle and hope you continue to trust us to provide you with a top quality service.

March 29, 2018

Prompt and coureious I called and inquired about parts to fix a recall and was told they had the parts and when did I want to come in. I said I was hoping to come in that More

by tommydalem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep Dexter, do not know his last name.
Mar 30, 2018 -

Wolfchase Honda responded

We're so happy to hear that you contacted our Service Department for your recall work. We strive to provide truly exceptional service and it sounds like Dexter came through for you on your visit. We truly appreciate your business and your wonderful review. We look forward to serving you again.

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