
Woburn Toyota
Woburn, MA
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Everytime I have gone to this dealership I have been treated with the utmost professionalism. The service is well beyond satisfactory. The wait is never too long. The workers are very skilled at what treated with the utmost professionalism. The service is well beyond satisfactory. The wait is never too long. The workers are very skilled at what they do, and they get me out of there so i can begin my day. Superb service and very friendly people. An incredible dealership overall. More
John Russo was great in service department. Yesterday,I was the last customer and it is almost closing time. He took my car and provided great service with lots of patience. I appreciate his help. I am ama was the last customer and it is almost closing time. He took my car and provided great service with lots of patience. I appreciate his help. I am amazed with work ethics at end of the long day. We need people like John. Thank you very much. --Rama More
I bought my Corolla at Woburn Toyota 4 years ago, and have been very happy with the maintenance service over the years. Employees are always professional, courteous, and helpful. Rick Mawn went above a have been very happy with the maintenance service over the years. Employees are always professional, courteous, and helpful. Rick Mawn went above and beyond expectations today, and I just wanted to take the time to thank him and Toyota. He patiently explained the tire and brake ratings to me so I can plan on when to budget for both expenses. And I was happy to agree to his suggestion to use the upgraded oil as it's often difficult for me to schedule an oil change, and I'm quite pleased that I can return for oil change at 5,000 miles rather than 3,000. More
Very easy-going, nice experience. Negotiated price over e-mail, had no usual pricing hassles at the dealership. Robert was quick and efficient while showing around and handling our paperwork. He even offer e-mail, had no usual pricing hassles at the dealership. Robert was quick and efficient while showing around and handling our paperwork. He even offered to pick up us at home when we were receiving the vehicle. More
They were very friendly and I was finished within the time frame they had stated. Also he was helpful with explaining the type of oil my car uses and why its best. Overall had a good experience and would time frame they had stated. Also he was helpful with explaining the type of oil my car uses and why its best. Overall had a good experience and wouldn't hesitate to return there for service again. More
Great service was provided with a walk in tire repair. I have better things to do than spend time coming up with 250 wirds to say that the service was great. Requiring an extentive report is a waste of my t have better things to do than spend time coming up with 250 wirds to say that the service was great. Requiring an extentive report is a waste of my time. I am only providing this additoonal information to satisfy the stupid requirement for providing 250 words or more. More
John was extremely knowledgeable regarding the service. He was extremely friendly and positive when explaining what service he was providing and why the srevice was required. I would highy recomend Wobu He was extremely friendly and positive when explaining what service he was providing and why the srevice was required. I would highy recomend Woburn Toyota because of the way John treated me as a customer. More
I have dealt with this dealership twice - first time I leased a Toyota Sienna 5 years ago, and then bought a new Matrix just 2 weeks ago. Both times I dealt with Robert Fahey - he was very helpful and pat leased a Toyota Sienna 5 years ago, and then bought a new Matrix just 2 weeks ago. Both times I dealt with Robert Fahey - he was very helpful and patient. I had lots of questions, and he was eager to spend time answering them, let me test drive and get the feel for all the cars I wanted. I didn't even know much about Matrix when I came to get my second car, and was thinking of a Corolla, but didn't really like it when I test drove it. Matrix was exactly what I was looking for. Robert was never pushy, and was actually helping me weigh in all pros and cons of my choices, he never tried to "upsell" me on additional features, and after test drive was answering additional questions over email - very promptly and patiently! Had the experience been different, I could have "settled" for a car I didn't feel for. But thanks to Robert, I now have a new car now which I absolutely love! More
Always friendly service, great hours (open both days on the weekend), they suggest services but are not pushy. The mechanics seem to be knowledgeable also do a good job. I trust the service deptartment of the weekend), they suggest services but are not pushy. The mechanics seem to be knowledgeable also do a good job. I trust the service deptartment of this dealership to do a good job for a fair price. More
I talked to Mr.Fahey a couple of times before I even visited the dealership. He sounded calm and ready to help, but what actually won me was his knowledge and precision with which he gave me the accurat visited the dealership. He sounded calm and ready to help, but what actually won me was his knowledge and precision with which he gave me the accurate answers. I had a chance to test his numbers when I was actually buying - everything was absolutely correct. The same experience I got when actually buying the car - calm, precise, and knowledgeable. I've been to several dealership and talked to many salespersons, but I've never met a salesperson as nice, calm, knowledgeable as Mr. Robert Fahey More