Woburn Toyota

I have given Excellent ratings for all of the above, because of the expert advice, respect, patience, detailed explanations that Patrick Titshaw gave to me when I was concerned about scheduling a Toyota because of the expert advice, respect, patience, detailed explanations that Patrick Titshaw gave to me when I was concerned about scheduling a Toyota Camry for service. I called more than once to verify the service the car would receive and Patrick was a perfect gentleman, always willing to listen and make sure that I understood what the service experts were going to do. I will definitely return to Woburn Toyota for service in the future because of personnel like Patrick Titshaw. You can be sure I will spread the news of how helpful Patrick Titshaw was to me and will seek service at Woburn Toyota in the future. Eileen Litterio More

Very helpful, friendly, knowledgable. Not too long of a wait. The waiting area was relaxing and comfortable. We've been going here for many years with many Toyotas. One comment ... Honda Gallery (just so wait. The waiting area was relaxing and comfortable. We've been going here for many years with many Toyotas. One comment ... Honda Gallery (just sold my Honda) in Reading washes your car after all services!! That would be awesome if Toyota would do that! More

Very quick and described what was wrong without problems.Liked how they didn't try to find something wrong with it. Broken brake light and tire pressure light on. Fixed both quickly and inexpensive problems.Liked how they didn't try to find something wrong with it. Broken brake light and tire pressure light on. Fixed both quickly and inexpensively..thanks. More

John was awesome and extremely helpful! I went in without an appointment for some routine work and the dealership was able to service my car immediately. I was back on the road within a half an hour and hap an appointment for some routine work and the dealership was able to service my car immediately. I was back on the road within a half an hour and happy that I stopped in. More

We bought our PriusC from this dealership 4 months ago, and had a seamless experience with the sales team- everyone was friendly, accommodating, and gave us helpful information. Today was our first of 5 co and had a seamless experience with the sales team- everyone was friendly, accommodating, and gave us helpful information. Today was our first of 5 complimentary maintenance appointments, and scheduling was a breeze, as was the time it took- they were prompt for the appointment, and took time afterwards to explain our report to us. Very personable and knowledgeable staff. More

Scott my Service Advisor was extremely helpful with suggestions for the most needed and urgent repairs my 2006 Toyota Highlander needed in addition to the Timing belt/water pump issue which was my prim suggestions for the most needed and urgent repairs my 2006 Toyota Highlander needed in addition to the Timing belt/water pump issue which was my primary reason for the service visit. He outlined the other needed items on the vehicle that would need replacement or servicing soon so I could prioritize what I would spend money on next. He also worked with me on the pricing and helped me get all the work done with the budget I had available. He's very knowledgeable, friendly, with a high degree of professionalism. An asset to the Woburn Toyota Express Service Team. One of the reasons I continue to give Woburn Toyota my business. I bought my Highlander at this dealership brand new and they are the ONLY people to have serviced this vehicle. They're the best. More

Robert was easy going and helped me get right down to the price point that I needed to be in. He was also very responsive over email - which is a plus for me. price point that I needed to be in. He was also very responsive over email - which is a plus for me. More

Contacted Rob through their web site as I was interested in a Lease of a Highlander. He gave me accurate information by email which made the visit go smoothly. I was in and out in under an hour with the ex in a Lease of a Highlander. He gave me accurate information by email which made the visit go smoothly. I was in and out in under an hour with the exact deal I expected to receive. The Car was ready when he said it would be. The whole process was painless and efficient. By far it was the easiest deal I had ever done (having bought/leased 7 other cars over 20 years). More

I used this dealer for routine maintenance/service. Their prices are mostly higher than non-dealer shops. Once in a while they have promotions which looked attractive, but they always get you with other thin prices are mostly higher than non-dealer shops. Once in a while they have promotions which looked attractive, but they always get you with other things one way or the others so don't be surprised that you end up paying much more than expected. The other thing I am not happy about is that they always had me wait for a long time (2+ hrs for an oil change) even though I always call in for an appointment ahead of time. More

Customer service was very helpful and answered all our questions. Despite being very busy they still were very attentive to our needs. Making an appointment was very easy. questions. Despite being very busy they still were very attentive to our needs. Making an appointment was very easy. More