
Woburn Toyota
Woburn, MA
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Both service desk staff and mechanic were professional and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. and attentive. Victor help resolved my issue regarding insurance, and provided quick turn around. Thank you Victor. More
Mike Wing was so helpful, and he had so much Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week Mike Wing was so helpful, and he had so much patience with me and explained what had to be done to my vehicle also last week went for service oil change , rotate tires. & filters the service gentlemen were so nice. June Umlah More
It has been a great experience when having services with John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes John Russo at Woburn Toyota, he communicated well with customers in terms what services have been done and what needs to be done with detailed quotes. highly recommended. More
Mr John Russo was extremely professional and very knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. knowledgeable of what was required for the service. Mr. Russo also provided valuable information for the Albrecht Auto Rewards Program. More
Victor is awesome!! He's great in person & through email when I have random questions :) his customer service always makes me want to return here for additional work! through email when I have random questions :) his customer service always makes me want to return here for additional work! More
Victor is really the best. I've consistently been impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I impressed by his friendliness, and his good ability to explain things clearly (to a non-car person). They're lucky to have him, and he's a reason I return. (our account is under "David McSweeney," my husband.) More
Excellent service , great customer relationship skills ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the prob ,professional and pleasant . Brought my car due to a problem I had with one of my tires which was loosing air. He explained clearly about the problem (which had to do with a part of tire sensor ), demonstrated the symptom with another damaged sample part and he provided the right solution. More
Brought my 07 Corolla to Woburn Toyota because of a check engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with m engine light. After discussing the issue with John Russo, my long time service advisor, he ordered a diagnostic check that disclosed a problem with my intake manifold gasket, which was replaced. John also suggested an oil change and 20-point courtesy check, which revealed safety issues, again quickly resolved. I am very happy with the service, price and time in shop and always feel confident when I leave, namely because the work is dependable and John's advice is always spot on. BTW I have two other Toyota's that are also serviced in John's shop at Woburn Toyota. It's good to have a dealer and advisor you can depend on. More
This is the second vehicle I've bought from Woburn Toyota. Pressure was lower than low. They absolutely gave a fair price and that let me make a decision. Bob Fahey was terrific. In making this purch Toyota. Pressure was lower than low. They absolutely gave a fair price and that let me make a decision. Bob Fahey was terrific. In making this purchase, I talked to probably a dozen dealers. Feel like I was lied to by most of them. Not these guys. In the end, I came back to where I bought my last vehicle. Highly recommend this dealership. More
Very friendly, fair, attentive and patient regarding explaining all the paperwork, electronics, mechanics, maintenance scheduling and options available. Open to fair and respectful negotiations regardin explaining all the paperwork, electronics, mechanics, maintenance scheduling and options available. Open to fair and respectful negotiations regarding price, paperwork, inspections, plate transfers and so on. Thank you- More