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Witt Lincoln

San Diego, CA

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89 Reviews

588 Camino Del Rio N

San Diego, CA

92108

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89 Reviews of Witt Lincoln

August 07, 2019

Customer beware Poor job estimating - took 3 times longer and cost 25% more than estimated. Poor communication and customer service. I also had to bring the car back More

by subfossil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Witt
Aug 08, 2019 -

Witt Lincoln responded

Hi James, I do just now see an email you sent to Scott Witt and his reply on email to you. Please contact me so we can discuss on Friday. ed.witt@wittlincoln.com or 619-358-5001 Best, Ed Witt

Aug 14, 2019 -

Witt Lincoln responded

Ed Witt replied on Aug 14, 2019 Pending Hi James, I've had time to review all of what you wrote and didn't write. This was a Collision Center job. You were the claimant in other words you car was damaged by another insured. The party that hit your car had their insurance cover all damages. The insurance company came up with an origin al estimate and when we began the inspection ourselves hidden damage was discovered which required additional cost to the insurance company (not to you). The insurance company had to ok the final estimate (and they did) before we could begin work. We also gave your $500.00 so really you ended up not paying a dime and getting $500.00 to boot! We also completely valeted you car making it look almost like new. The part for your air conditioning was put in as a new part and yes it did fail (which we regret) we valeted a car to you and replaced that defective part . We are sorry you didn't contact us after posting three reviews so we could discuss . I know Tony left you a message this week as well. If you'd like to discuss my direct line is 619-358-5001. Ed Witt

Aug 16, 2019 -

Witt Lincoln responded

Ed Witt replied on Aug 14, 2019 Pending Hi James, I've had time to review all of what you wrote and didn't write. This was a Collision Center job. You were the claimant in other words you car was damaged by another insured. The party that hit your car had their insurance cover all damages. The insurance company came up with an origin al estimate and when we began the inspection ourselves hidden damage was discovered which required additional cost to the insurance company (not to you). The insurance company had to ok the final estimate (and they did) before we could begin work. We also gave your $500.00 so really you ended up not paying a dime and getting $500.00 to boot! We also completely valeted you car making it look almost like new. The part for your air conditioning was put in as a new part and yes it did fail (which we regret) we valeted a car to you and replaced that defective part . We are sorry you didn't contact us after posting three reviews so we could discuss . I know Tony left you a message this week as well. If you'd like to discuss my direct line is 619-358-5001. Ed Witt

August 05, 2019

The service is outstanding! I've utilized Lincoln's sister dealership located 2 miles from my home out of convenience and necessity, but the service at Witt Lincoln is unparallel More

by pflores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Libia
Aug 07, 2019 -

Witt Lincoln responded

Hi PFlores, we're pleased to know how you feel about our services and appreciate you calling Witt Lincoln "unparalleled" and we do understand convenience too. Always know we're here when you need us. Ed Witt

July 28, 2019

Excellent service! We drove over 115 miles to meet with Barry, whom we spoke with on the phone the day prior. We were interested in possibly purchasing a Lincoln Navigat More

by mericis2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Alves, Cathy Koch
Jul 29, 2019 -

Witt Lincoln responded

Hi Merilee and Ken, enjoy your beautiful Navigator and thanks for this review and your business. Ed Witt

Jul 30, 2019 -

Witt Lincoln responded

Hello, we’re happy you had a positive experience with Barry and Cathy! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

July 24, 2019

Amazing Service I went to Witt Lincoln for a second opinion on a sensor issue with my Lincoln MKZ and the service team went above and beyond to diagnose the problem a More

by magomez78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Libia
Jul 25, 2019 -

Witt Lincoln responded

Thank you for taking the time to let people know of your Witt Way experiences! We really value you and appreciate this review which I'll share with Libia and the team. Driving 90 miles is not always easy in SoCal so thanks for doing that as well. Hope to see you when. next. your visit. Ed Witt

July 22, 2019

Barry Alves and his team are top notch. I have purchased and leased cars from WITT Lincoln for almost 20 years. Barry Alves goes the extra mile to work with and for his customers. His suppor More

by LincolnLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Alves, Todd Witt, Scott Witt, Cathy Koch
Jul 25, 2019 -

Witt Lincoln responded

Well with a name like LincolnLee I know you're a big Lincoln fan! Thanks for your continued business over the 20 years and for taking the time to write these kind words. I'll be sure to pass along to Barry and the team as I know they'll be pleased to read what your narrative. Ed Witt

July 15, 2019

Best car buying experience ever! I recently bought my pre--owned Lincoln Navigator L from Witt Lincoln in San Diego, and I am currently in the middle of a road trip with it. I have pu More

by JBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony La Faro (I think is his last name) and....Layla?, Todd Witt, Scott Witt
Jul 17, 2019 -

Witt Lincoln responded

JBK, We are so pleased to hear that you are enjoying your road trip and the kind words you wrote regarding the experience doing things the Witt Way are appreciated. Be safe and remember we're here when you need us. Ed Witt

July 09, 2019

Our best car buying experience After an extensive search for the model, features and colors we wanted, we found our ideal new vehicle 85 miles away at Witt Lincoln. We were a hesita More

by Bob G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jewlea Dahl, John Bodnar, Barry , Cathy Koch
Jul 10, 2019 -

Witt Lincoln responded

Hi Bob, It was great meeting you and Tracey on the 4th! We really appreciate you both, your business and of course you taking the time to write these kind words. Meeting and serving you was our pleasure and we hope see you when next you visit San Diego. Ed Witt

July 03, 2019

Outstanding Service Witt dealership has outstanding service as well as sales. They are friendly helpful and efficient. Kept me informed every step of the way. Daniel was More

by Billie S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Patricia and Barry
Jul 04, 2019 -

Witt Lincoln responded

Hi Billie, Thanks for your continued business and of course for taking the time to write this review! We are fortunate to not only have you as a client but to have a team of skilled dedicated professionals here when you need us. Ed Witt

June 20, 2019

No car wash or new tire detailing Hello I purchased 4 new Michelin tires and did the oil/filter change w/inspection. The car was not washed. The tires were not detailed, and the hub More

by Findmy Lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service desk
June 13, 2019

Routine Maintenance The service was performed promptly just as promised. Very helpful staff, they were very knowledgable and knew exactly what I wanted with no unnecessa More

by eric gnand
Recommend Dealer
Yes
Employees Worked With
Gustavo was the service rep I dealt with.
Jun 14, 2019 -

Witt Lincoln responded

Hi Eric, thanks so much for you review and your business we call it the Witt Way it's simply treating you as a guest in our home. Ed Witt

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