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Wissler Motors - Service Center

Mount Joy, PA

4.7
242 Reviews

242 Reviews of Wissler Motors - Service Center

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May 04, 2020

Overall experience Put my money down on a corvette in March, pandemic hit and didn’t get until end of April but Ashley and Yuri kept me updated the whole time. More

by ref72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ashley, Yuri Sheaffer
April 15, 2020

Pete and his team are great to work with. They perform excellent work and are customer service focussed. I will continue to take my vehicle to Pete. More

by davidcurry.1
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2020

Great company to get a car and the service is spectacular. I would highly recommend this place for all your car needs. The people are very friendly and helpful. More

by sprntlover
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Bait and switch tactics I scheduled oil change and tire rotation online because it appeared to be a good price. When I picked up my car, the invoice was almost twice what I e More

by tschreder508
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
It sure.
Apr 06, 2020 -

Wissler Motors responded

Mr. Schreder – While I understand you concern, I completely disagree with your conclusion. Our website clearly states under the definition of “SAVE! – Oil & Filter Change-Standard” service: “Customer Appreciation Program (CAP) discount of $20! FREE program. See advisor for details! Up to 5 quarts of synthetic-blend oil and standard filter.” When you were checking in your vehicle, I explained how you receive the $20 OFF and you declined the discounted program. Your 2016 Equinox also REQUIRES full synthetic oil (specifically Dexos) and even states this on the oil cap. I understand this was your first oil change since your purchase almost 8 months ago and you may not have been aware. I’m not sure how we could have conducted our business differently to satisfy you. If you have suggestions, please call me at the number below. I’d be happy to listen. Pete Cotton Service Manager Wissler Motors 717-653-2091 x131

March 13, 2020

Inspection & service Dropped my wife’s car off for inspection and service,one phone call to verify additional recommendation. Finished in timley manor by your friendly tea More

by winters2252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley, James Wilson
March 12, 2020

Always considerate of my concerns.I purchased the vehicle in 2005. Personnel are always helpful. Will probably use there service in the future. Give stars. More

by karolenn
Recommend Dealer
Yes
Employees Worked With
James Wilson
March 04, 2020

great service always great service... always great servicealways great service... always great service...always great service... always great servicealways great se More

by scott_mceachron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Wilson, Dan Smith
February 18, 2020

Disappointment in the customer service Sheila Brodbeck, I came here after an accident in my 08 Jeep against my better judgement from previous experience and at the request of my insuran More

by sflowers70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Morelock
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2020

Good place to go for a quick oil change but wouldn't get anything more then that done. A 94 diagnosis fee is crazy when its obvious that something is wrong. More

by lpport30
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Oil change took 1.5 hours. Car was supposed to be washed afterwards and was never done. First time having car serviced after purchase at Wisslers. More

by run1313
Recommend Dealer
Yes
Employees Worked With
James Wilson
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