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Wissler Motors - Service Center

Mount Joy, PA

4.7
250 Reviews

250 Reviews of Wissler Motors - Service Center

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January 20, 2025

Work on vehicle was completed in a timely manner. All associates are very knowledgeable and helpful. This is a dealership that I can trust with my vehicle. Highly recommend Wissler’s. Will not take m More

by Kris Erdman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Poor communications between representatives. Took over three weeks to complete a job that was supposed to take 3 days. More

by susan.sallade
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Stroup
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Wissler Motors responded

Dear Ms. Sallade, Thank you for taking the time to share your feedback. We truly appreciate your business and the opportunity to assist you. We’re sorry to hear that the process didn’t meet your expectations. Unfortunately, the timeline was extended due to the warranty company’s requirement to send an inspector, which caused a delay as we waited several days for their approval. Additionally, we understood from our conversations that you were on vacation at the time, so there was not a sense of urgency, and we didn't push the warranty company as hard as we could have for a fast turnaround. Throughout the process, we aimed to keep you informed with updates, and we sincerely apologize if our efforts didn’t feel sufficient. Your feedback helps us improve, and we’re committed to ensuring smoother experiences in the future. Thank you again for choosing us, and we hope to serve you better next time! Warm regards, Devin Wissler

November 16, 2024

After visiting numerous dealerships on our search for a car, Wissler was refreshing on their transparency and willingness and initiative to share all the information they had on every one of their cars for More

by tutenben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Wissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Hershey
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Friendly. Explanations were clear. Service date was fast. Thankful for car wash. Nice place to wait while car repaired. More

by janelandis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

Called to let us know of any concerns they had. Were not pushy. Did the work that was required well. More

by Dssparadise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stroup
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

They were courteous/professional. Work was done the same day. Recommendations were made, but not pushy. I didn’t feel pressured. More

by danjohnson11017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

I purchased my vehicle from Wissler's in 2014 and have had dependable service since then. Service dept. employees are friendly and helpful. More

by appleroom5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2024

Awesome service department, staff is great and the service technicians are the best in the area. I won't go anywhere else. A+ More

by GRACEYCOTTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Wissler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Years ago, I purchased a new vehicle from them. Since then, thee have been three used cars. They are fair, honest, professional and friendly. All information given. My present car I purchased i More

by Mrich1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cliff Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Stroup
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Between myself and my family members we have 6 vehicles that we have been bringing to Wissler for all of our vehicle needs for the past 13 years. Service prices are a bit on the higher end but the quality More

by yolipaoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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