Wissler Motors - Service Center

Disappointment in the customer service Sheila Brodbeck, I came here after an accident in my 08 Jeep against my better judgement from previous experience and at the request of my insuran Sheila Brodbeck, I came here after an accident in my 08 Jeep against my better judgement from previous experience and at the request of my insurance as i live in Mount Joy. After the accident my bumper was dinged up and there was a vibration. Came to find out it was my exhaust laying on my crossmember and Ted said it was not due to the accident even though it wasn't there before. And that they wouldn't claim it. So all they did was replace the bumper. After the bumper got changed i realized the fog lights did not work. They worked after the accident and were working when i brought it in to get repaired. i took it back and they couldn't figure out why they wouldn't work. Ted said they had to not be working and they (the switch) wear out. He said i would have to pay for the diagnostic and replacement. If the lights were not working i would have said that after the accident and got them covered plus why would they not check themselves as it was in an accident. I then scheduled another appointment to which they offered a loaner car thinking it would be free. during this appointment they found they had wired the fog lights backwards. Ted made me feel as though i was in the wrong, trying to cheat the ins. and inconvenienced me. When i got my jeep back and they realized it was their mistake they still charged me for the rental loaner. It was only $8 but it was a slap in the face with no apology! I still have my vibration which wasn't there before but is still there. I know my vehicle and know what was there before and what it is now and Ted made me feel i didn't! very disappointed and i wont be back More

Good place to go for a quick oil change but wouldn't get anything more then that done. A 94 diagnosis fee is crazy when its obvious that something is wrong. anything more then that done. A 94 diagnosis fee is crazy when its obvious that something is wrong. More

Oil change took 1.5 hours. Car was supposed to be washed afterwards and was never done. First time having car serviced after purchase at Wisslers. afterwards and was never done. First time having car serviced after purchase at Wisslers. More

My problem was diagnosed quickly and steps to resolve the issue were taken. They recomended a service that I wasn't told about at my previous garage. issue were taken. They recomended a service that I wasn't told about at my previous garage. More

I was very pleased with my first experience with you. Your staff with very courteous and kept me informed of what was needed on my vehicle. Your staff with very courteous and kept me informed of what was needed on my vehicle. More

Satisfied! We love that there is a nice playroom/waiting room to go to while our oil is being changed. As a mom with 3 little kids that are always with me it is We love that there is a nice playroom/waiting room to go to while our oil is being changed. As a mom with 3 little kids that are always with me it is a total game changer! More

Always good service I had general service done (oil change etc) and James is always there to do all he can to get things done. I appreciate working with him. I had general service done (oil change etc) and James is always there to do all he can to get things done. I appreciate working with him. More

Timely - courteous - very satisfactory Very pleasant people to work with ! Service is good & I trust them. My only concern is that the cost are pretty high. I will be keep on using this ga Very pleasant people to work with ! Service is good & I trust them. My only concern is that the cost are pretty high. I will be keep on using this garage. More

Well Done Pleased with the service we received recently. Efficient, personable, and professional. They aim to please and keep their customers . Will return f Pleased with the service we received recently. Efficient, personable, and professional. They aim to please and keep their customers . Will return for future service needs. More

Great Serrvice Ted was great; he communicated everything that was going to occur, and was on target! I would recommend your organization for any type of work. Ted was great; he communicated everything that was going to occur, and was on target! I would recommend your organization for any type of work. More