Wissler Motors
Mount Joy, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bought my car there and family has been dealing with them for many years. Have always been satisfied with service. The only negative I have is when I was getting tires, a few weeks ago, and was waiting on my for many years. Have always been satisfied with service. The only negative I have is when I was getting tires, a few weeks ago, and was waiting on my vehicle. The service guys are usually very good with communication and keeping me in the loop, but this time I was left waiting for 3 hours with no word on how it was all going. The extra time was spent replacing bolts that were damaged during the alignment. Wouldn't have been half as frustrated with the wait if someone had said, "Hey this is going on..." More
I took my 2001 jeep Cherokee in to check on an oil leak. The staff recommended they clean up the engine area and add a dye to the oil to determine cause of the leak. Once that was determined, then an appoin The staff recommended they clean up the engine area and add a dye to the oil to determine cause of the leak. Once that was determined, then an appointment was made for the repairs and an estimate of cost. They were able to make sure a courtesy vehicle was available for my use (at no cost to me) during the time they would have my jeep. This is a service that is not usually available from other service garages. When the jeep was completed it was clean inside the engine compartment and passenger area. The customer service desk is one of the friendliest and most courteous ones I have had to deal with. I actually enjoy taking my jeep there. More
Can always get an appointment that is of my choosing. Service Supervisor will inform if they find a more serious problem before they do the work, & the cost to perform the job work. Go the extra mile, Service Supervisor will inform if they find a more serious problem before they do the work, & the cost to perform the job work. Go the extra mile,receive a discount for having their name plate placed on the car, free car wash, receive coupons in the mail, clean place to stay while waiting for service to be complete, free rental if you drop your car off the night before the scheduled appointment, only have to return the rental with a quarter tank of gas. Could go on & on. Janet Sweigart More
I have purchased 3 new vehicles at Wissler Motors. All the employees are very friendly. Everything is explained to me before and after the service is done. The waiting area is well kept. I have also been the employees are very friendly. Everything is explained to me before and after the service is done. The waiting area is well kept. I have also been given a free loaner if I need one. I have never had a bad experience at Wissler's. More
We have dealt with Wissler's for approximately 20 years, buying/trading new and pre-owned cars. They have serviced those same cars (and others) and the work has always been the highest quality. We have had buying/trading new and pre-owned cars. They have serviced those same cars (and others) and the work has always been the highest quality. We have had no problems with any of the personnel in sales, body shop or service. We have been dealt with fairly, received fair value for trades and paid fair price for purchases. The showroom, shop areas, and grounds have always been clean. (You could eat off the shop floor.) We have never been dissatisfied with any aspect of the dealership. More
Serviced the new Jeep I bought with them three times and all three of my experiences with Wissler were ridiculous. First service for Oil Change-- I requested a rental car to make a meeting during my servic all three of my experiences with Wissler were ridiculous. First service for Oil Change-- I requested a rental car to make a meeting during my service which they said would be no problem accomodating me. Upon arrival they told me they didn't realize they were all out of rental cars, but they did have keys to a recently traded in Chrysler Mini-van. The van was extremely used to say the least; cracked windshield, disgusting interior (stains, not vacuumed, etc.), and horrible paint. What a great car to show up with for a business meeting after I had just bought a brand new Jeep. Second Service for Oil Change-- I decided to wait for the vehicle this time (as my last experience with the rental car hadn't gone so well). So then I waited... and waited ... and waited. Over 2 and a half hours for an oil change. My last dealership had it done in under 45 mintues (Bobby Rahal which is a great dealership by the way). Third Service for Oil Change-- Waited again for over 2 hours! Also had a part ordered in under warranty a couple weeks earlier which was to be put on the vehicle during this service. Guess what... they wouldn't do it b/c Wissler no longer does warranty work on Jeeps. Which is fine if they would have told me this before they A) Ordered the part for me B) Called to tell me it was in and to schedule the service for it and C) When I confirmed the service for the oil change and the part replacement they said everything was scheduled and ready to go. Wissler then had to the nerve to request that I ask another Jeep dealer who could do the warranty work to purchase the part off of THEM so they wouldn't lose the money on the part! They gave me a great deal on my new Jeep, but I'll never service another vehicle at Wissler again. Downright horrible customer service. More
The staff treated us from the moment we walked through the door as the only customers that they had. They were very attentive and warm. This dealership is very professional and goes out of their way to the door as the only customers that they had. They were very attentive and warm. This dealership is very professional and goes out of their way to please. The staff stayed late to finalize our sale. Their dealership showroom is very nice and clean. This dealership has a family feel to it and you can tell they truly care about their customers. I would recomend this dealership to anyone!! More