Wissler Motors

I took my Ram 1500 in for replacement wheel bearings which I provided. Upon their inspection I was told that the parts were wrong and that they could order me new ones. The price would be with parts a which I provided. Upon their inspection I was told that the parts were wrong and that they could order me new ones. The price would be with parts and labor over 750.00. I declined. I went into pickup my truck and was told by one of the service writers,that they had removed the right side tire and that this is when they had discovered it was the wrong part. I then was handed a bill for for 78.44. Now I understand that I used rack time and fully expected to pay something, but when I asked about labor time, I was told that they had two techs working on it for 45 mins each. 1.5 hours to remove one tire and put it back on? When i questioned him on this the manager spoke up and said they had removed both tires and started disassembling the wheel hub (5 Bolts). I was confused as to why the technician paperwork did not reflect what the service manager was stating. Which also differed from what the service writer was saying. I quickly came to the conclusion that I was obviously being victimized by a company that lacks moral ethics in their business dealings. I agreed to pay,and informed them that they would never receive another dime of my money. This is when my discoveries became amazing to me. Upon entering my truck I discovered a totally soaked front seat. I went back into to question this and was told, "well when the Technician opened the door some ice must have fell in." which was obviously completely false due to the strong cleaner chemical smell that was permeating throughout my cab. Thanks for taking care of my property and being a decent human being by simply removing the ice. I also noticed with the fair amount of brake dust that was on my wheels it was evident that no one had even touched the lugs on the two tires. I took my truck up the street to Hondru Dodge and they put the exact parts that I provided on my truck for a total bill of 300.00. THANK YOU HONDRU, for displaying the courteousness and strong moral fiber that we should all expect from local businesses. More

I went in for service. While waiting for my vehicle, I talked with Becky about trading my Jeep for a Dodge Journey. She told me there was one on the lot I could test drive. I liked the vehicle. Becky s talked with Becky about trading my Jeep for a Dodge Journey. She told me there was one on the lot I could test drive. I liked the vehicle. Becky said they would would work up an offer. The next morning Becky called with an offer I accepted. Pricing for the new vehicle and the trade-in was what I expected after researching pricing on the internet. I was able to pick up the car that same afternoon. Becky and Devin Wissler worked with me to complete the offer and make certain I had a service contract that would give me protection for five years. They sold me only the service I needed, not duplicating other coverage I have. Becky made certain I knew how to operate the car before I left. Everyone was friendly, patient, and very efficient. There has been follow up to make certain everything is going well with the car. I feel confident I have a vehicle that will meet my needs for the next several years. I would recommend this dealership to others. More

I was referred to this dealership for its body repair shop by my insurance co. We were originally greeted with friendly service however, that changed when my car was finished. My radio and clock worked shop by my insurance co. We were originally greeted with friendly service however, that changed when my car was finished. My radio and clock worked fine prior to the body shop work but was not working when I picked up my car. Also I had a cosmetic engine cover that was missing when my car was finished. When I addressed this problem with Wissler, we were told the insurance company may not cover the radio, as if they were not responsible and that my car did not come with an engine cover. I was given an appointment date to bring my car back to have the radio looked at and told that the radio would not cause any problems. The radio flashed on and off even after I turned the car off, causing my battery to die. I am a medical professional so I had to work on Thanksgiving Day. The dead battery caused me to have to take my husband's car and leave my family stranded until my workday ended. I had to contact the insurance company and file a complaint before Wissler would help us. To date, I still do not have the cover that was on my engine. We were treated like we were being dishonest and I will never use this company again. More

I was just out looking and I know you hear that all the time.. but, I was truely looking only .. When I walked into the dealership Becky was there to greet me and very willing to give me info on the Jeep W time.. but, I was truely looking only .. When I walked into the dealership Becky was there to greet me and very willing to give me info on the Jeep Wrangler I saw on the parking lot. I told her i just was lookn and have been looking on the internet she asked if i wanted to take a Test drive on the Jeep I was asking about.. That was it.. Becky is A very informed sales person and A great Asset to the Dealership. I test drove the jeep left with a CarFax and knew if i was making the choice to purchase it was being with Wissler. I called the following day made and offer and Becky Called me back on her day off and we met and completed the transaction. Thats what i like. Thanks for the Outstanding Sales Service. More

Buying a car is not easy. It's a big investment and takes time to make a wise decision. The people at Wissler's are friendly and trustworthy. The honesty and patience of the staff make it much easier and str time to make a wise decision. The people at Wissler's are friendly and trustworthy. The honesty and patience of the staff make it much easier and stress free! I highly recommend this dealership for both sales and service. More

Purchased a pre-owned Jeep Compass Friendly, Purchased a pre-owned Jeep Compass Friendly, professional and knowledgeable staff Returned phone calls and emails in prompt fashion Willingness to Purchased a pre-owned Jeep Compass Friendly, professional and knowledgeable staff Returned phone calls and emails in prompt fashion Willingness to offer free car fax report Clean showroom Excellent customer service during and after the sale Wissler staff found competitive pre-owned auto loan rates More

I could not be happier with the service I received from Adam. He was very patient, curteous and knowledgeable. He took the time to go above and beyond what was necessary. I would recommend Wissler Motors t Adam. He was very patient, curteous and knowledgeable. He took the time to go above and beyond what was necessary. I would recommend Wissler Motors to anyone. I will use this dealership and Adam in the future. Thanks again for a wonderful car shopping experience. I love my Commander! :) More

Adam Yoder made you feel at home & is a "down to earth " kinda guy. No pressure & seemed to have the ability of feeling like he was your friend from the start..He let you talk & did not push nor "talk" down kinda guy. No pressure & seemed to have the ability of feeling like he was your friend from the start..He let you talk & did not push nor "talk" down at you...He should be a great asset for Wissler Motors..Not to mention we got a great car to boot -- A 2007 Jeep Commander..We have had many cars & can say this is one of the best..Thank you Wissler Motors & thank you Adam.. More

Friendly service. Great to work with. I have been going there for 20 + years and always had great service. I have bought several vehicles from here and even service vehicles that I did not buy at Wissler's there for 20 + years and always had great service. I have bought several vehicles from here and even service vehicles that I did not buy at Wissler's. They keep showing me the new models of Jeeps as they come out. More