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Wissler Motors
Mount Joy, PA
910 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle.
We are the area's premier dealer for all ranges of vehicle including imports and domestics!
Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands.
We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 910 reviews
August 23, 2011
The staff I worked with were all very friendly, courteous, and professional. I had an idea what I was looking for before I went, as I was able to gather pertinent information from the website. If courteous, and professional. I had an idea what I was looking for before I went, as I was able to gather pertinent information from the website. If I did have any questions or concerns, James was very quick to respond with an answer. However, I never felt pressured to purchase a vehicle. The final paperwork was prepared before I arrived, and the purchase transaction was very smooth and efficient. Each document was explained to me. I would definitely recommend Wissler's to a friend, and I will not hesitate to return again in the future! More
by dlandis
Employees Worked With
James, Chuck, Adam
July 15, 2011
Brandon Baker was my salesman when purchasing a used truck. The first thing he told me was that he's new and he's a chef. He knew little about the truck, and the process of buying was complicated by h truck. The first thing he told me was that he's new and he's a chef. He knew little about the truck, and the process of buying was complicated by his mistakes. I had to return to the dealership several times because of his mistakes, and living about 20 miles away, this became a bit of an issue. First, he told me to show up to sign papers, but never told his superiors, so the paperwork wasn't ready. I had to return four hours later. Next, he left the dealer tag on the truck after I purchased the vehicle, so I returned to the dealership after driving halfway home to return the tag (I found it when I stopped for gas.) Finally, I had to return, on my dime, because he had me sign the wrong line on my old title. That's 120 miles worth of used gas. The truck ran fine for several weeks. Then, problems began showing up. I took the truck in to get the problems checked. Nobody would ride with me to diagnose the problems or at least listen to the problems. A day later I received a call and was told the the problems I was experiencing were not found (the problems that were covered under the 90 day/3,000 mi warranty anyway. I received a quote for the problems that weren't covered.) I then went in to again show them what I was experiencing. Del Wissler pulled my truck up close to the building and as it was running, told me the noises that we both were hearing were normal. They absolutely were not. He proceeded to argue with me. He then left the truck running and got out and came to the front of the vehicle to look at another issue. As he was talking, he contradicted himself. I pointed that out, and he got mad, said he's done arguing and said he was taking the keys and going inside, and that he's done. I approached the truck and took the keys out of the ignition by reaching through an open window in the open door. Del started running over, and wrestled me into the truck to try to get my keys. Suddenly at least five, if not seven men ran from inside and pushed and shoved me and tried to get the keys, in so doing body-slamming me into the side of the truck. They also tried to grab my cell phone as I dialed 911. A large body-sized dent was left in the side of the truck. As I waited for the police, they said the dent is what happens when you try to steal their property. (I had purchased the truck over a month prior. It actually belongs to the bank.) They kept saying that I was trying to leave without paying a diagnostic fee of $159 for the 1.8 hours it took them to supposedly look at the truck, though they never did more than visually look. The didn't even hook up a gauge to see the pressure readings for the air conditioning that is low on freon.) They quickly parked the truck in, careful to do everything out of sight of their security cameras. To be clear, I took the keys, so the truck was not running, and was going to go inside to pay and leave, as my wife and children were waiting for me on the opposite side of the building. After the police arrived, they took both our statements. It was immediately found that they were in the wrong, and I had a choice: Have them fix the large dent or press charges. I chose to be the better person and have them fix the dent. However, I later tried to change that to pressing charges, since the dent was not fixed to my liking. This dealership is run by xxxxx who use bullying tactics to deal with customers who question their work. They are more than willing to acknowledge problems that are not covered under warranty, but pretend the problems that would be covered under warranty do not exist. I currently have a nice looking truck (minus residual denting on the door) that has a problem with the universal drive, somewhere in the area of the transfer case, low freon, a leaking water pump, a dislodged vent cover in the engine, brake problems, and a crooked, sagging front bumper. Oh, and I forgot... they pride themselves on a 141 point inspection of used vehicles. Well, someone missed the mouse nest in my fuse box. Their solution was to power wash the fuse box. Water plus electronics? Not a great idea. How did they miss that in their inspection? Not the place to go for customer service that you can count on. More
by BeatenDown
Employees Worked With
Brandon Baker, Adam Yoder, Del WIssler, Devin Wissler
June 30, 2011
James and Chuck were very knowledgable. All my questions were answered promptly. As Chuck and I were going through the mounds of paperwork, he explained everything to me thoroughly, as I signed each paper. were answered promptly. As Chuck and I were going through the mounds of paperwork, he explained everything to me thoroughly, as I signed each paper. Then even reexplained any questions I still didn't understand. More
by mi2boys
Employees Worked With
James and Chuck
June 25, 2011
Becky was very helpful with me buying my car. She did a super job, and was very friendly. The entire staff was always helpful and willing to make my purchase an easy process. super job, and was very friendly. The entire staff was always helpful and willing to make my purchase an easy process. More
by jstizy
Employees Worked With
Becky Waltemyer
June 24, 2011
What to say about Becky. She was great, had answers, and if not got them right away. Gave up her day off to come to dealership to see us. Patient, saw car on a Saturday did not sign papers till monday a wee if not got them right away. Gave up her day off to come to dealership to see us. Patient, saw car on a Saturday did not sign papers till monday a week later. in between that time, was alot of visiting and looking at the car, and phone calls. Great Place to do business. And Becky and Adam great people to do business with also. More
by large feet
Employees Worked With
Becky Waltemyer and Adam
June 02, 2011
We bought a used car from Wissler Motors today. We originally stopped in to Wissler’s because we prefer to buy locally and support local businesses. Everyone we met was very helpful, friendly, profess originally stopped in to Wissler’s because we prefer to buy locally and support local businesses. Everyone we met was very helpful, friendly, professional, and courteous. There was no pressure when we were looking at cars, they were willing to allow us to drive several different cars. When we first went to the dealership we met Becky Waltemyer, who was just the kind of sales person we like. Becky made us feel very comfortable, as though we were meeting a new friend. She explained everything very thoroughly, took time to explain everything, took us on a tour of the shop. She even tried to contact our insurance agent (which no sales person has ever done before). More
by JMalick
Employees Worked With
Becky Waltemyer
May 31, 2011
We had originally purchased our vehicle from what is now Wissler Motors, Inc. nearly ten years ago, and have had it serviced there ever since. Our high ratings reflect the quality of workmanship, competitiv Wissler Motors, Inc. nearly ten years ago, and have had it serviced there ever since. Our high ratings reflect the quality of workmanship, competitive costs, and the friendly and informative service team there. We have strong confidence in the recommendations of service needs given to us by the Wissler Team, and our vehicle's quality running condition over the years reflects the wisdom of this maintenance program. More
by rob_bair
Employees Worked With
Gary and Jason
April 12, 2011
I have bought new and used cars here and brought them I have bought new and used cars here and brought them back for service since 1994. Everyone I have met has been helpful, friendly, professional, an I have bought new and used cars here and brought them back for service since 1994. Everyone I have met has been helpful, friendly, professional, and courteous, spending as much time as needed for each customer. There has never been any sales pressure when I was looking for a car to buy, none of that aggravating haggling that some dealerships and people seem to like. I have always gotten full responses on what work was needed, why, what work could wait for a while, what the best deal was- with either using coupons or saving labor costs by doing certain things at the same time. They have taught me some things over the years about my cars. And because of the free towing program which was offered when you put the Wissler plate on the front of your vehicle, I have gotten free towing when I needed it, due to flat tires. They offer discounts through their cap program and mail out coupons for other services as well. Best of all, they are very close to where we live. More
by Tammy McNew
Employees Worked With
since 1994- Tony, sales, Jim-service, Jason-desk, Mary-desk, Lori-desk, Jon-sales, Chuck-sales, Gary-service, others I can't remember the names
April 05, 2011
Sales staff at Wissler was friendly, professional, and prompt. Felt like we got a really great no pressure deal on a used car. Also really liked the coupon book for future maintenance on the vehicle. I w prompt. Felt like we got a really great no pressure deal on a used car. Also really liked the coupon book for future maintenance on the vehicle. I would definitely recommend Wissler as a place to find a quality used car. More
by brianallen
Employees Worked With
Becky Waltemyer
March 25, 2011
Adam and Becky were very helpful and made my buying experience awesome. While buying my car i ran in to a few snags on the day i was supposed to take delivery, which left me with out a car. Adam and Be experience awesome. While buying my car i ran in to a few snags on the day i was supposed to take delivery, which left me with out a car. Adam and Becky went out of there way in assisting me and gettin me a loaner car till everything was takin care of. I would definitely do business with Wissler Motors again and i would not hesitate to recommend someone looking for a pleasant car buying experience to go to Wissler. More
by blacken03
Employees Worked With
Adam and Becky
