
Wissler Motors
Mount Joy, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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We were not familiar with this area at all. Never even new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile. He took us in and we met the ma new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile. He took us in and we met the manager, James, who Bob(my husband) had spoken to on the phone. Lex was given to us as our Salesman. He is very very good. It's hard to find a truthful and patient man now a days. But Lex was right from the heart. He showed us everything about the business that we needed to know, encase we needed any type of repair. Bob mentioned that it's to bad that we live so far away, we would definitely go there for all our needs. Lex made sure we new everything about the Easy Care,trade in values, insurance, transfer, titles, and he was very open about the problems that our old car had and we agreed. We asked him about putting a rack on the new truck, and he immediatley called Lear and found out for us if it could be done. He was very quick to answer any question. Everything was above board. He hid nothing. No matter what we asked, he would stop and answer our question. He made us know that we are doing what we want and he was not trying to talk us into anything else. We truly believe that Lex is a great asset to Wissler Motors. He's what you would call a down home kind of guy. More
Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. Aferwords the deal went from their offer of needing a $6200 down payment to only $1000 down payment to get the monthly payment we were looking for. I called and complained to the sales associate, Jonathan Campbell, as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worth over $800, that they advertise with every car on their website. More
I have owned two jeeps and always brought them to wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round trip to take my Jeep where I feel I will be treated with care and kindness and the work will be top notch. More
David Diehl provided me with excellent service as I was searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the car which helped tremendously, making it as if I were actually there to see the car. I ended up purchasing another vehicle closer to my location, & was treated very well & professionally when I notified David of the outcome. The overall experience was great & I was never pressured at any time. I would recommend this dealership & David Diehl to anyone looking to purchase a vehicle. More
Saw vehicle online, liked all the info and pictures on the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip down to Mt. Joy without coiming home with the vehicle. All the staff was nice and professional, the vehicle was super clean and ready to go. I would recommend going to this dealership to everyone.... More
Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers. More
The customer service that I experienced was great. I bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was br bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was brand new. That said the dealer did an incredible job of servicing the vehicle before I bought it so that I was getting a quality product. I dealt with Adam Yoder who I would highly recommend. He was professional and friendly as he showed us several vehicles that we might have been interested in. He was also very timely in getting the paperwork turned around after he sold us the vehicle. For any one looking for a used car I would highly recommend this dealer. Because with them you know that you are getting a great product with quality service. More
I mostly dealt with Ryan, who was great to work with and very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan to friends and family. The reason why I have given Wissler and Ryan high remarks is because customer service is so hard to find. This was everyones first priority. Thank you very much, John More
I had a horrible experience at another dealership they tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After t tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After that I spoke to a dear friend and she told me about Wisslers Motors and they took time and did not push her into anything. They talk to her to find out what she was looking for and she found a Jeep Liberty and has had this for about 5 years and is just thrilled with her purchase. I took her advise and drove to Wisslers, walked into their showroom and I felt very at ease, I looked at a Jeep and they tried to get me into the car but it did not work out financially, I was crushed, The finance manager told me what they would approve me for and we went from there, I left the dealership that evening not knowing what to do. The next day I recieved a call from Ryan the saleman (who by the way is a wonderful person) stating to me they will find a car to meeting my needs. I am pleased to say I am a prowed owner of a 2008 chevy HHR and it is wonderful. I will never go to any other dealership these guys are great. Best Experience of a Lifetime. Thank you so much. Elaine Wickes More
Had an overall friendly and positive experience with Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse a vehicle the paperwork process was quick and easy and explained well. More