Wissler Motors
Mount Joy, PA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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This was, by far, the best car buying experience we have had. Highly recommend this dealership. Lex was an incredibly honest and attentive sales rep and will work with again if we have an opportunity. The had. Highly recommend this dealership. Lex was an incredibly honest and attentive sales rep and will work with again if we have an opportunity. The entire sales team went out of their way to help us find what we needed at the price we wanted. You will not find a better deal anywhere else if you are looking for a high quality used car. The service dept sounds great and we will be using it. THANK YOU More
Working with Bryan, Adam and James was great! They were not pushy at all and worked with me to make me completely comfortable with the entire process. I would recommend Wissler, especially the guys mention not pushy at all and worked with me to make me completely comfortable with the entire process. I would recommend Wissler, especially the guys mentioned above, to all of my friends and family and will be back in the future when in need of a new automobile. Thanks guys!!! More
Lex was friendly and nice and not too pushy into getting something i did not want, but helped us get the car we did want with no hassle. Also the price and overall experience was great. Will highly recommen something i did not want, but helped us get the car we did want with no hassle. Also the price and overall experience was great. Will highly recommend this dealership to others. Thanks again for everything. More
We were not familiar with this area at all. Never even new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile. He took us in and we met the ma new that Wissler existed. As soon as we pulled in and got out the car Lex was there to greet us. What a great smile. He took us in and we met the manager, James, who Bob(my husband) had spoken to on the phone. Lex was given to us as our Salesman. He is very very good. It's hard to find a truthful and patient man now a days. But Lex was right from the heart. He showed us everything about the business that we needed to know, encase we needed any type of repair. Bob mentioned that it's to bad that we live so far away, we would definitely go there for all our needs. Lex made sure we new everything about the Easy Care,trade in values, insurance, transfer, titles, and he was very open about the problems that our old car had and we agreed. We asked him about putting a rack on the new truck, and he immediatley called Lear and found out for us if it could be done. He was very quick to answer any question. Everything was above board. He hid nothing. No matter what we asked, he would stop and answer our question. He made us know that we are doing what we want and he was not trying to talk us into anything else. We truly believe that Lex is a great asset to Wissler Motors. He's what you would call a down home kind of guy. More
Wissler only cares about the sale. On our way home, we had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased had to pull off the side of the road and shut the hood because someone never closed it completely prior to our pickup. The vehicle that we purchased from them needed to be brought back for missing turn signal lenses and covers from the side mirrors and when we picked the car up only half of the problem was fixed. I had to explain the problem all over again. I told them to just mail me the part so that I could do it myself since I was not going to drive over 30 miles just to get it serviced again. On the night of the sale they tried telling us that 8.99% interest rate was the best rate they could offer, even though the bank that we were using and they claim to do a lot of business with had a 5.49% interest rate advertised on their website. They were blown away on how I was able to get that interest rate and would have to make a call to the bank to make sure they could get the same rate from them. Aferwords the deal went from their offer of needing a $6200 down payment to only $1000 down payment to get the monthly payment we were looking for. I called and complained to the sales associate, Jonathan Campbell, as well as the owner and out of it all I was told "Sorry, we will try harder next time." Wissler does not offer the customer service they claim to have. They offer good vehicles for sale, but do not expect anyone to be there for you after the sale. Also, we never received the coupon book, worth over $800, that they advertise with every car on their website. More
I have owned two jeeps and always brought them to wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round wisslers for service and feel they are always fair and know exactly what needs to be done to keep me driving safely. I travel almost 40 miles round trip to take my Jeep where I feel I will be treated with care and kindness and the work will be top notch. More
David Diehl provided me with excellent service as I was searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the car which helped tremendously, making it as if I were actually there to see the car. I ended up purchasing another vehicle closer to my location, & was treated very well & professionally when I notified David of the outcome. The overall experience was great & I was never pressured at any time. I would recommend this dealership & David Diehl to anyone looking to purchase a vehicle. More
Saw vehicle online, liked all the info and pictures on the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip down to Mt. Joy without coiming home with the vehicle. All the staff was nice and professional, the vehicle was super clean and ready to go. I would recommend going to this dealership to everyone.... More
Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers. More