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Wissler Motors

Mount Joy, PA

4.8
911 Reviews
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle. We are the area's premier dealer for all ranges of vehicle including imports and domestics! Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands. We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers $20 OFF items like Oil Changes and FREE State Inspections without the need for coupons or punch cards! See a service adviser for details today!
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1205 W Main Street

Mount Joy, PA

17552

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Showing 911 reviews

January 09, 2019

Top notch dealership. Very helpful employees. Would very highly recommended this dealer ship. Large selection of vehicles. Very professional sales staff. This is the 3rd purchase we have made at W More

by robertgrauel8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hiestand, Yuri Sheaffer
January 08, 2019

They had the Jeep I wanted to purchase and they made it easy I knew the Jeep I wanted to purchase and the people at Wissler, made it an easy transition to purchase and bring the car home in 24 hours. More

by drdon1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley, Jason Schmitt
January 07, 2019

Dealership in general Dealership sold me 2016 Jeep Compass with bad tires all 4 tires needed replaced in 6 months from purchase I feel robbed miss lead vehicle had less tha More

by Slk1180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley
Jan 14, 2019 -

Wissler Motors responded

Thank you for bringing your concerns to our attention. Looking at our history of 2016 Compass sales in 2018, I find that you would be one of 3 possible individuals. I believe I was able to piece together the deal information and the time frame: 1. 02/05/2018 – Date you purchased your vehicle 2. 11/23/2018 – Date we recommended tires During our pre-delivery inspection, your tires rated at 5/32 & 6/32. This equates to approximately half the wear remaining. It is also our process to review all repair orders including the brake and tire specifications with our customers during the purchase process. From what we can tell, you drove the vehicle for 9 months and approximately 17,700 miles and on 11/23/2018 when we suggested replacing tires, two of your tires read 5/32, one was at 4/32 and one at 3/32. All pass safety requirements set by Pennsylvania. I actually feel you have gotten tremendous wear out of the tires which I believe is due to the fact that you have been rotating the tires. In regards to the wear of the tires, the average driver typically would have driven 11,250 miles (based on 15,000 per year) in the same time period. The additional 6,500 miles every nine months will create more maintenance. I will look into the concern that you have not gotten a thank you for your business. It is our process to not only call customers that have purchased from us, but also those that bought elsewhere so that we can see if we can ask how we can further be of service (ie. answer questions on the operation of the vehicle, etc.). I hope that, other than the tire wear, you are enjoying your Compass. Sincerely, Ashley Hiestand Sales Manager

January 07, 2019

State inspection wonderful experience Great service, fast and friendly service. I was greater with a smile they even let me come in early due to my changing schedule. They informed me of More

by shadow426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Acevedo, James Wilson
January 05, 2019

New car purchase I came here to purchase my second car because my brother had also purchased a car from Wissler's. When unforeseen circumstances arose and I needed to More

by Jennalyn G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Hiestand, Tyler Ashley
December 29, 2018

Finishing 2018 with a big purchase My entire experience at Wissler was wonderful. Yuri was very welcoming and answered all my questions. He and the Wissler team made the car buying proc More

by Shoffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer
December 27, 2018

Very satisfied as always I ordered new tires that came in and were installed in the same day. I appreciate being able to get service when I could fit it in with my schedule. More

by PLANTMD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Acevedo, James Wilson
December 24, 2018

My Second Purchase at Wissler Motors This is the second vehicle that I purchased from Wissler Motors. The vehicle that I traded was a 2012 Chrysler Town and Country van which was one of t More

by mccunefh
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yuri Sheaffer, Jason Schmitt
December 24, 2018

Quick, Easy, and Painless Oil Change Called for an oil change and was scheduled that very next morning. Was called that it was finished that first thing the next morning. Quick, finished More

by JustinEcho5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Acevedo
December 22, 2018

So happy!! Tyler was great from the start! He was kind, patient, and knowledgeable. He worked within my budget & did not push me out of my comfort zone- instead More

by Kayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Ashley
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