Wischnewsky Chrysler Dodge Jeep Ram Dealership

My wife and I purchased a grand Cherokee three weeks ago and until we spoke with the finance department, and Larry Cooper specifically, everything was fine. Prior to going into finance, I told our salesman and until we spoke with the finance department, and Larry Cooper specifically, everything was fine. Prior to going into finance, I told our salesman that I did not want any warranties and please let finance know. When we were closing the deal with Larry Cooper, he asked me to sign for both tire and wheel protection warranty as well as ding warranty. He added that the salesman told him I did not want any warranties and these would be FREE. I took him at his word. He also told me the best interest rate from first financial was 7.5 percent. It was Saturday and my bank was closed so again. I took his word for it. On Sunday while going over the paperwork I saw we were charged $700 for the "FREE" warranties. On Monday I called first financial and they advised their best rate, which I qualify for, was 5.25 percent. I complained to the dealership and in the end, they removed the warranties and gave me 5.25 percent. And the bank told me it is common practice for the dealership to raise the rates to make additional money. After things were corrected with the dealership we saved over $3900! BEWARE! I can assure you the owner knows these practices are occurring. Larry Cooper lied to us and to say his actions were unethical is an understatement. Do not shop at this dealership! More

I was never contacted by this dealership. I tried on 2 different occasions but was never contacted I tried on 2 different occasions but was never contacted More

So. Jan 6th we trade my wife's car in for her another one right. Well we had gotten a used jeep grand cherokee and I did purchase the extended warranty a Jan 6th we trade my wife's car in for her another one right. Well we had gotten a used jeep grand cherokee and I did purchase the extended warranty and all. First week or having it had to take it back to local dealership there was milky coolant in the reservoir which normally means head gaskets issue right. They confirmed oh yes we replaced the head gaskets before we sold the vehicle but we did not flush the coolant system well it even states everywhere to flush after head gaskets replacement it can cause acid build up in coolant and engine system anyways. They replaced reservoir and hoses. Sent back a week later cause they did not flush. Move to two weeks ago my wife is driving and the car systems temp over heat engine light and all comes on. Pop the hood the harmonic balancer pulley is side ways laying up against the engine camshaft bolt is probably 2 inches out the engine and then there's milky oil and no coolant left in the system anyways. I end up going through an ordeal with said dealership they said yea its covered under warranty well then I bring up the fact they didn't flush the system and do they know the texas lemon law. Get to this past week sales manager says look we don't want bad reputation out there for stuff like this can yall come up here we will get ur wife into a better vehicle we will eat this vehicle ill sell it at auction right. Yesterday go to dealership with my wife we find her a brand new jeep grand cherokee she wants it's listed on internet price at 41000 which is what they said we will do it for you at internet ok cool. So after everything being a family member is who financed it cause it was only 4.8 percent interest. I get to said family members house this morning to grab the finance papers they look at me and say wth did u buy a badass jeep with everything I asked no why. Because before the financing apr the vehicle is already 60 grand which I was like wait a minute so they sold it to us at 44 grand then they made us eat the other jeep cause it showed negative 8 grand or so on the vehicle then a grand for trade in then apparently charged us 5 grand for extended warranty we did not ask for because it's got factory warrant so we figured out where the extra 16 grand came from and now we're like wow wth they screwed us More

Great service from John Smith and the team at Wischnewsky for putting another deal together. Great group of fellas to deal with. Go see John John if you are looking for a chrysler jeep dodge or ram. Always t for putting another deal together. Great group of fellas to deal with. Go see John John if you are looking for a chrysler jeep dodge or ram. Always take great care of us. More

Excellent customer service.service manager Michael Thompson very nice ,helpful and quick getting my car in to be looked at.i like the fact he even made sure I had a loaner car.that was very thoughtful Thompson very nice ,helpful and quick getting my car in to be looked at.i like the fact he even made sure I had a loaner car.that was very thoughtful More

Brandon Hodges is awesome, I went in told him what I seen it online and he made it happen. We got approved, our vehicle was in transit and he kept us informed. He even offered to go get it. He gave m seen it online and he made it happen. We got approved, our vehicle was in transit and he kept us informed. He even offered to go get it. He gave me a loaner vehicle. He's one great salesman. If you're looking to buy, go see Brandon Hodges. More

Great service. Chuck made sure we were comfortable with everything we were doing from picking our durango to the contract and driving out the driveway. everything we were doing from picking our durango to the contract and driving out the driveway. More

Straight forward, honest, no hassle, easy to work with. Made the car deal easy, willing to go the extra mile. Will definitely recommend to everyone I know Made the car deal easy, willing to go the extra mile. Will definitely recommend to everyone I know More

Our Salesperson was Cole Smith. He is a primary reason we purchased at Team Dodge He provided a nice experience. I felt comfortable at the dealership. Dodge Ram was our first choice but had we not been we purchased at Team Dodge He provided a nice experience. I felt comfortable at the dealership. Dodge Ram was our first choice but had we not been happy with Cole we would have moved on I looked at other dealerships More

I had a good experience buying a used truck from Team Dodge. It was really a quick seamless process, good people to deal with. I would definitely recommend them. Dodge. It was really a quick seamless process, good people to deal with. I would definitely recommend them. More