Winter Haven Honda
Winter Haven, FL
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Undisclosed Hail Damage on Used Car We researched used Honda Civics on the internet & found a Honda Certified 2014 Honda Civic EX at this dealership for a reasonable price. We are locat We researched used Honda Civics on the internet & found a Honda Certified 2014 Honda Civic EX at this dealership for a reasonable price. We are located 2 hours away from the dealership so we called prior to making the drive to make sure the car had what we wanted on it. We were assured this was a good clean car & were told to look at the AutoCheck report (no accidents, no damage reported). So, with checkbook in hand ready to purchase the vehicle, we drove the 2 hours. Mike Horst brought the car around & was telling us about some of its features before we took it for a test-drive when my husband noticed dings on the trunk area. We began looking & realized there were dents all over the car from hail damage. Mike apologized profusely and acted truly shocked stating that he had no idea the car was damaged (REALLY????) I find it impossible to believe this car was taken as a trade-in, Honda Certified & NO ONE noticed 50-60 dents from hail damage. Buyer beware - STAY AWAY FROM THIS DEALER!!! More
2016 Silver Odyssey Just purchased a new Odyssey from Winter Haven. They were the first dealer to put together for a deal. I told Sean that if the number match my number Just purchased a new Odyssey from Winter Haven. They were the first dealer to put together for a deal. I told Sean that if the number match my number they would have the sale. With deal in hand I went to three other dealers [ Honda] and one Chevy dealer for comparison. After being treated as a grey haired old person I quickly realized Winter Haven Honda was the place for me to trade/buy my new car. I want to highly recommend Eric in sales . Sean and Adam are really great too. These guys are truly valuable and a great asset to the company. GREAT EXPERIENCE! More
Purchase of a new CRV Hi, Our saleman was Bob Marsh and he was excellent. Would go back and purchase another vechile from him. He took is time and explained everything to Hi, Our saleman was Bob Marsh and he was excellent. Would go back and purchase another vechile from him. He took is time and explained everything to us. No games! More
Winter Haven Honda Second purchase from Winter Haven Honda. Bought 2016 HRV. Jacob Gluck sent me the information I needed for purchase. He had the car ready to go the Second purchase from Winter Haven Honda. Bought 2016 HRV. Jacob Gluck sent me the information I needed for purchase. He had the car ready to go the next morning, and we were in and out very quickly. Matt Lewis got our phones synced up. Overall great buying experience! Mike Lopez was also efficient in the business office. More
Leased new Odyssey Went to the Winter Haven Honda dealership just to get value of my 2012 Odyssey. The salesman showed us several different models. When we chose the one Went to the Winter Haven Honda dealership just to get value of my 2012 Odyssey. The salesman showed us several different models. When we chose the one we wanted he explained the difference between leasing and buying. The best option for us was to lease. We were very pleased with experience at Winter Haven Honda. More
New Odyssey!! The staff at Winter Haven Honda were fantastic! No pressure, great price, and we wanted a specific color that they were able to find when other dealer The staff at Winter Haven Honda were fantastic! No pressure, great price, and we wanted a specific color that they were able to find when other dealerships couldn't. Clean friendly atmosphere, we were always greeted by any and all staff. Thanks!! More
I love my 2016 Accord! The experience I had at Winter Haven Honda was a very positive, and quick one! I let Jason aka "Happy" know in advance that I wanted to get in and out The experience I had at Winter Haven Honda was a very positive, and quick one! I let Jason aka "Happy" know in advance that I wanted to get in and out, and lower my payments as much as possible. Once I arrived, there were 2 Accords sitting at the front door, and all of the paperwork was ready for me. All I had to do was choose my color, and sign. I'm very pleased with my new car, and "Happy" has been awesome answering any questions I've had since the purchase. Thank you to everyone at Winter Haven Honda, for the best car buying experience I've ever had! More
New civic The salesman Mike Davis is the best. I called ahead and he had the car I wanted close to the front door and went over the vehicle from bumper to bumpe The salesman Mike Davis is the best. I called ahead and he had the car I wanted close to the front door and went over the vehicle from bumper to bumper. You need our visit painless and easy. Then we go back into financing Jacob hood had all our paperwork and financing done in like 30 minutes he is a great man More
4 Cars in 4 Years- He is that good! Went on a Sunday after Thanksgiving in 2011 to get some prices thinking they would not be open, to our surprise they were. Was looking into a Used Fit Went on a Sunday after Thanksgiving in 2011 to get some prices thinking they would not be open, to our surprise they were. Was looking into a Used Fit, and got a GREAT deal on it. Seven months later I got in a really bad accident; driving on I4 during a rainy day someone hit my backend and spun me off the road into a treeline, I walked away with the only bruising. Went back and got a New 2012 Fit Sport and Love it too this day. My mother in law than went in the next year and traded in her car (HRR 2009) for a New Fit Spot 2013, she still loves her Fit. When I go in and get the car Serviced and Jacob is there, we talk and he is so nice. Never pushy, always honest and extremely helpful. Now I'm going to trade in my Fit (2012) for a newer model or for a different model. Jacob knows my family, and has always done right by us. He ALWAYS makes time for us, and if he is out on a day we call he ALWAYS gets back to us in a VERY timely manor. He is what I compare all my interactions with "car" sales people. Be to be honest I do not consider him the "typical" car sales person, because of his integrity, honesty and way he treats us more like extended family and friends. It is NEVER a chore or hassle, but the most enjoyable experience working with him. More
Great service and a good deal. Salesman was very helpful and knowledge about the vehicle. He and the dealership did everything possible to get us the deal we were looking for. We we Salesman was very helpful and knowledge about the vehicle. He and the dealership did everything possible to get us the deal we were looking for. We were on a time schedule because of a previous engagement. They went out of there way to get the deal done and on our way. More