Winner Volkswagen

Excellent service review All services were performed quickly and I received a call when services were completed. I had no issues and am very satisfied with the results. All services were performed quickly and I received a call when services were completed. I had no issues and am very satisfied with the results. More

Amazing service Brought my car in for its 40k service and also the engine light was on. Will was very helpful with the whole process. The engine light ended up being Brought my car in for its 40k service and also the engine light was on. Will was very helpful with the whole process. The engine light ended up being covered under an extended warranty. Something to do with the exhaust. Got my car back sooner the expected and was kept up to date during the whole process. These guys are doing a great job. More

Overcharging for parts compared to vw.com I asked for an itemized invoice on parts prior to my repair. I knew something was wrong immediately upon seeing the parts numbers scribbled over in b I asked for an itemized invoice on parts prior to my repair. I knew something was wrong immediately upon seeing the parts numbers scribbled over in black magic marker. Thankfully you could read the numbers still. Upon price checking against the parts link posted on vw.com, I realized winner was charging 10% to 30% over the MSRP shown on vw.com. These are prices right from the manufacturers website. Since i had a warranty repair partially covered by vw corporate I was told the dealer should be giving me warranty repair prices on my parts. Winner's answer was the MSRP listed on the manufactures website is the "warranty" price for the parts. I know they have to make money somehow, but they should not be upcharging on the prices listed on their own manufactures website, and also pocketing the extra profits for the warranty prices from VW provided for my WARRANTY repair. This doesn't even begin to scratch the surface of the fact I had to come 2k out of pocket to repair a 2.5 year old TDI. More

they are trying the dealership is making efforts to rectify an unfortunate experience I had there and I applaud the general manager for his efforts. I'd like to retra the dealership is making efforts to rectify an unfortunate experience I had there and I applaud the general manager for his efforts. I'd like to retract my previous review. More

Great Customer Service Had a great experience with the Winner group, would recommend this dealership to anyone. Especially thanks to Scott for his exceptional customer servi Had a great experience with the Winner group, would recommend this dealership to anyone. Especially thanks to Scott for his exceptional customer service through the entire process. More

Purchase new Subaru Great experience when purchasing our new Subaru! Would have liked bigger Subaru selection BUT none-the-less, found the perfect one! Scheduled later Great experience when purchasing our new Subaru! Would have liked bigger Subaru selection BUT none-the-less, found the perfect one! Scheduled later service for trailer hitch installation! Great sales & service experience! More

Wonderful! Winner team was wonderful Jim Bifferato was the best sales person around. Bought a new outback. Easy to deal with, honest and great. Go see Jim! Winner team was wonderful Jim Bifferato was the best sales person around. Bought a new outback. Easy to deal with, honest and great. Go see Jim! More

Awesome Dealership I walked into this dealership with my eyes set on a manual Ford Mustang. The only problem was that I've never driven manual vehicle before. Mike Cassi I walked into this dealership with my eyes set on a manual Ford Mustang. The only problem was that I've never driven manual vehicle before. Mike Cassidy displayed great professionalism, and patience while I was at the dealership. I did not expect him to teach me how to drive a manual vehicle, I thought he was going to discourage me, and tell me to get an automatic, instead; Cassidy gave me the courage to go after what I wanted. Now I am driving a 2009 Ford Mustang as my first car, and I am happy. More

Setting the standard of customer service I recently bought a 2014 VW Jetta. The buying experience was truly the best. I was taken care of very well and got exactly what I wanted and then so I recently bought a 2014 VW Jetta. The buying experience was truly the best. I was taken care of very well and got exactly what I wanted and then some. None of that would of happened if it hadn't of been for the excellent customer service of Mike Cassidy. He made sure my every request was met and continues to take care of me after I already bought the care. Needless to say the professionalism and customer service of Mike Cassidy will make my next car buying decision easy it will be done at the Winner VW dealer again. More

Mike Cassidy is the man!!!!! I have never had a more pleasant experience buying a car. From the time I walked into the dealership I felt at home. I had the wonderful privilege o I have never had a more pleasant experience buying a car. From the time I walked into the dealership I felt at home. I had the wonderful privilege of having Mike Cassidy as my salesperson. From the first moment I spoke with Mike, I knew he had my best interests at heart, and he worked diligently until I got the car I wanted. I never felt a moment of pressure. Mike asked me what I wanted and he made sure that I left the dealership happy. Mike was very patient with me and he answered all of my questions and addressed all of my concerns as well. Not once did I feel like "just another customer," and Mike made sure of that. I'm honored to have had Mike Cassidy as my salesperson, he made purchasing a car like a walking in the park. I would definitely recommend anyone in the market for a Volkswagen to stop by Dover Volkswagen Subaru and see Mike Cassidy. More