Winner Ford of Cherry Hill - Service Center

Recently we had to replace and program an electronic key for our Ford Escape. From the receptionist, to parts department, to the service department and service writer, to the technicians - the customer serv for our Ford Escape. From the receptionist, to parts department, to the service department and service writer, to the technicians - the customer service was outstanding and remarkable. Everyone was friendly and we were kept updated throughout the process. The valet service was very appreciated. I will speak highly of Winner Ford based on my experience. Thank you and Great Job! More

After an experience with another local dealer that left me feeling ignored I decided to give Winner Ford a shot. The person that set up the appointment over the phone was great and left me feeling confiden me feeling ignored I decided to give Winner Ford a shot. The person that set up the appointment over the phone was great and left me feeling confident that this was going to be a good experience. The service advisor, Joe Noverati, at Winner Ford in Cherry Hill is excellent. There was some confusion when I was having a fleet vehicle serviced and he handled it like an absolute pro. I felt like I was informed of exactly what stage the service was at the every step of the way. He was friendly and great to talk to even when we were stuck in limbo with the fleet company. I have worked with motorcycle dealership fixed operations all over the country for 20 years, I know how tough these situations can be. Joe is an asset to the Winner service department and I won't hesitate to use them for all of my service needs in the future. Thanks Joe! More

Terrible service department! Damaged my car windshield while doing an oil change. The car is only a year old and was in great condition. "Service manager" refused to fix the damage and told me to call my while doing an oil change. The car is only a year old and was in great condition. "Service manager" refused to fix the damage and told me to call my insurance to get it replaced. Service manager pretended the damage happened while I was driving. Service advisor used a razor blade on the windshield to scrape at the marks! I asked for the person in charge of the dealership, Dino Rucci, who supposedly wasn't there that day. He has completely ignored my voicemails and email. What terrible customer service in addition to their incompetent service department that can't do an oil change without damaging your vehicle. I would never go here again. Very shady place. Ford should really look into what's going on at this place. It really makes them look bad. More

This dealership has a negligent service department. They did not repair my brakes properly and gave me back my vehicle and again had the brake issue. Safety hazard to say the least. did not repair my brakes properly and gave me back my vehicle and again had the brake issue. Safety hazard to say the least. More

Great Service Worked with Paul while getting my car serviced and he was great to work with. He was very knowledgeable on everything I needed. I will use him again i Worked with Paul while getting my car serviced and he was great to work with. He was very knowledgeable on everything I needed. I will use him again in the future. More

Car transaction Paul was beyond helpful. He helped us get a new insurance policy as well as ensuring we left happy and content. He really is a great employee and made Paul was beyond helpful. He helped us get a new insurance policy as well as ensuring we left happy and content. He really is a great employee and made what is usually an errand not so bad! More

Nov 15,2017 We had been car shopping for a couple of days and had multiple experiences with different sales reps throughout different brands and dealerships. The We had been car shopping for a couple of days and had multiple experiences with different sales reps throughout different brands and dealerships. The sales reps at Winner ford were by the far the most professional and understanding of our needs in a vehicle. Emilio and Gino went above and beyond to make a deal we were happy with. My husband and I felt at ease dealing with them right from the very moment we stepped inside the dealership till the moment we walked out with our brand new car. More

Sales&service Great service Matthew Snyder could not be nicer or more professional. Took my truck right into shop and addressed all my questions and concerns. I hav Great service Matthew Snyder could not be nicer or more professional. Took my truck right into shop and addressed all my questions and concerns. I have had nothing but a great experience from salesman, Alex Barone , who sold me my truck and service dept. More