Winn Volkswagen
Newark, CA
Filter Reviews by Keyword
By Type
Showing 91 reviews
Excellent service Came in for service without appointment but was accommodated same day. The finance manager also helped me sort out the back charges from my previous l Came in for service without appointment but was accommodated same day. The finance manager also helped me sort out the back charges from my previous lease. More
Winn VW Great experience. They were helpful and knowledgeable and really made the car buying experience a pleasure. I will certainly be returning for any futu Great experience. They were helpful and knowledgeable and really made the car buying experience a pleasure. I will certainly be returning for any future car buying needs. More
Best Dealership EVER!!!! I was facing a major repair cost with my 2015 VW Passat, $1,200.00. I contacted my neighborhood VW Dealership in Hayward as it was closer and they ass I was facing a major repair cost with my 2015 VW Passat, $1,200.00. I contacted my neighborhood VW Dealership in Hayward as it was closer and they assured me they could fix it but the repairs would start around $1,200 and could possibly go higher. I contacted Winn Volkswagen in Newark and was told the repair would fall under a "vehicle recall". I then called my neighborhood dealership again and sited what I was told by Winn. The service person there assured me that it wouldnot fall under a "vehicle recall" and again I would be charged $1,200, possible more for the throttle replacement work. Because the check engine light was on, I was being cautious about driving the car to Winn which was farther. However, after again talking with the Winn representative and being assured that the problem did qualify as a recall, I drove there and left the car for them to begin repair at 7am the following day. The repairs were completed and it didnot cost me one dime. Winn saved me $1,200.00. So not only are they the most honest dealership in town but they do GREAT work. I highly recommend them for their Customer Service, Professionalism and Honesty!!! More
Great experience again After my first Vw eight years ago, this is the second time I had a new Vw purchased here. Feel pretty comfortable and no hussle. They are very polite After my first Vw eight years ago, this is the second time I had a new Vw purchased here. Feel pretty comfortable and no hussle. They are very polite and easy to work with. Besides, I did all the services for the first car here. The service department is amoung the best as well. More
Excellent experience at Winn VW My experience at Winn VW was very positive. I have previously dealt with the Service department at another VW dealership in the area, but Winn was pl My experience at Winn VW was very positive. I have previously dealt with the Service department at another VW dealership in the area, but Winn was pleasant, with no upsell pressure. Thank you Doug. The lady cashier (whose name I foget) was also very pleasant, and helpful. Overall a 5 Star Experience. AK. More
Service Ernesto and the service department at Winn VW always take good care of me. They are thorough and accommodating to the best of their ability. Their wai Ernesto and the service department at Winn VW always take good care of me. They are thorough and accommodating to the best of their ability. Their waiting area is always clean, popcorn fresh, and seating area comfortable. More
Good sales people and a great car. Winn Volkswagen was a great dealer experience.The sales people were very helpful and courteous.I would recommend my friends and family to purchase a V Winn Volkswagen was a great dealer experience.The sales people were very helpful and courteous.I would recommend my friends and family to purchase a Volkswagen at this dealership. More
Helpful and accommodating personnel I had a flat tire on Friday on my way to work and drove home on a spare. Winn was kind and accommodating to squeezed me in on Saturday to get a repla I had a flat tire on Friday on my way to work and drove home on a spare. Winn was kind and accommodating to squeezed me in on Saturday to get a replacement. Thank you! More
Winn keeps getting better & better Been a Winn customer since 2010 & all I can say is these guys keep getting better year after year. Fast service. Respectful staff. Owners that not Been a Winn customer since 2010 & all I can say is these guys keep getting better year after year. Fast service. Respectful staff. Owners that not only have a thumb on the pulse of the business but are the pulse itself. Don’t believe me? Let their competition scare you back to them like Hayward did to me. More
Best dealership that I have ever dealt with Salesman Roger was phenomenal. Josh in finance was really great to work with as well. They made me and my 13 year old son feel like we were family. Se Salesman Roger was phenomenal. Josh in finance was really great to work with as well. They made me and my 13 year old son feel like we were family. Seriously the best car buying experience in my life. I’m not a rich man but they made sure that we could make a deal. Love the people and the experience. They all deserve a raise😁 More