Winn Volkswagen

We just bought a car here and they use deceptive tactics to add to the cost of your vehicle. They charged us $200 for “Auto Etch Shield” even though they never actually asked us or told us they were includi to add to the cost of your vehicle. They charged us $200 for “Auto Etch Shield” even though they never actually asked us or told us they were including it with the vehicle. They try to rush you to sign the paperwork so you won’t notice the charge and just sign the Auto Etch agreement. It’s partially my fault for not paying closer attention, but honest dealerships (if they exist) won’t try to slip extra costs without once mentioning it.k More

Excellent experience. Professional staff. Drove from Sacramento area to look at used vehicle. It’s was literally like new. Love the car!! I would recommend this dealership to anybody! Sacramento area to look at used vehicle. It’s was literally like new. Love the car!! I would recommend this dealership to anybody! More

I recommend Arseniy German Arseniy is a very patient, responsive, and professional gentleman who introduces the function of the car to us. I recommend his service. Bang and Osc Arseniy is a very patient, responsive, and professional gentleman who introduces the function of the car to us. I recommend his service. Bang and Oscar also help a lot so that the process goes really smoothly. More

great persona and very clear on my questions about my purcha great person I worked with. Eneida Was a great sells rep. not pushi or hungry of a sell. just enough to make a person comfortable to think on what we great person I worked with. Eneida Was a great sells rep. not pushi or hungry of a sell. just enough to make a person comfortable to think on what we need and what kind of purchase I deside to do. I was looking for a used car and thanks to her and her manager we deside to purchase 2 new ones great people More

Fixed what no one else could After months of HVAC issues, Ernesto got my car back to me working wonderfully. No more swampy drives for me! I'm so happy with my car. After months of HVAC issues, Ernesto got my car back to me working wonderfully. No more swampy drives for me! I'm so happy with my car. More

Best Purchase ever I had an excellent experience buying a new 2019 Golf R, which is a hard car to find. I got the color and options I wanted and a great cash deal and I I had an excellent experience buying a new 2019 Golf R, which is a hard car to find. I got the color and options I wanted and a great cash deal and I didn't have to go out of town. Arsiniy my advisor helped me thru the paperwork and showed me features on the car. They were patient with me since I put a down payment and had the remainder of the money coming from banks on east coast and Kelly Blue Book Fast Cash. Finally all the money arrived at our bank in town and I finished the transaction. Thanks Winn Volkswagen! Kobu sold me the car at a great price! More

Regular check up Nice adviser, clean work, no worry. Make it easy for me for any problem with the car. I just come in and let them take care of the business. Thanks Nice adviser, clean work, no worry. Make it easy for me for any problem with the car. I just come in and let them take care of the business. Thanks Henry More

VW service at Winn VW Excellent personalized service from Doug Delaney my service advisor who addressed all the issues I raised and kept me updated. The work was explained Excellent personalized service from Doug Delaney my service advisor who addressed all the issues I raised and kept me updated. The work was explained and done to my satisfaction. More

Winn was a winner for me I had a stress free experience purchasing a new vehicle at Winn VW thanks to Sales Manager Vincent and his team. I really appreciated their no xx appr I had a stress free experience purchasing a new vehicle at Winn VW thanks to Sales Manager Vincent and his team. I really appreciated their no xx approach and prompt service. Recommend. More

Review of Service Dept. I had an emergency come up with a Used Tiguan I bought at a different dealership. It was a Manufacturing issue that was actually covered by the warran I had an emergency come up with a Used Tiguan I bought at a different dealership. It was a Manufacturing issue that was actually covered by the warranty. I had my insurance company tow my vehicle to Winn. Doug and the service guys at Winn were respectful, informative and exhibited excellent Customer service. I had a bad experience with a different shady VW dealer so I was very skeptical. One of my neighbors referred me to Winn. So I took a chance on them. So glad I did. I will go to them for any maintenance and upcoming customization I plan to do. If I ever need to get another vehicle, I will go there. More