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Windy Chevrolet - Service Center

Ellensburg, WA

4.1
164 Reviews
Call Service Center (509) 925-1200

164 Reviews of Windy Chevrolet - Service Center

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October 10, 2024

Windy takes great care of us on our vehicle purchases and when we need to get them serviced. More

by tonymcquary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 03, 2024

Was very satisfied with the way I was treated with the costumer service desk very professional and the mechanic did a great job More

by GERRITDEMAN55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
BRET MCDONALD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Kiessel
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Oct 03, 2024 -

Windy Chevrolet responded

Thank you for choosing Windy Chevy for your service needs. We look forward to your next visit and thank you for allowing us to make sure your auto needs are met. We look forward to providing you with the best service. Thank you Ron Stratton

October 03, 2024

Not impressed with Windy Chevrolet anymore. I've bought 3 vehicles there and I won't make that mistake again. Typical, tell you what you want to hear to make a sale and then won't honor what th More

by TOPKNOTCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Stratton
2.0
This rating includes all reviews, with more weight given to recent reviews.
BRET MCDONALD
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Windy Chevrolet responded

Windy Chevy takes pride in giving the best in customer experience, I'm not sure of the situation since there is no name connected to this review but it is important to me and our dealership group to provide the best in service. It would be my pleasure to speak with you to see what the situation is and find a positive resolve for you and to make sure to show you that our customers and customer service matters. Please feel free to contact me directly at the dealership. Ron Stratton 509-925-1200

September 30, 2024

They explained everything they needed to do on my car and why it was needed. They were very polite. More

by lyon125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names .
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Oct 03, 2024 -

Windy Chevrolet responded

Thank you for your business and Windy Chevy is here for all your automotive needs. We appreciate the kind words and look forward to your next visit.

September 25, 2024

Was very pleasant didn't take long. I'm happy I bought my at windy More

by bevhutch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Windy Chevrolet responded

Windy Chevy appreciates your business and glad we met your expectations. We look forward to seeing you again and thank you for the kind words. Have a great day!! Ron Stratton V.P. of Operations

September 24, 2024

There service department is unorganized, the service manager refused to talk to o me, the general manager refused to talk with me. The short story is I drove my car in for a check engine code. I had to More

by dsnook63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Stratton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Windy Chevrolet responded

We appreciate the opportunity to earn everyone's business and to give the best in customer satisfaction and service. Windy Chevy has a direct responsibility to our customers and our employees to make sure the environment is a great one. We didn't have the opportunity to fix your vehicle and we cant allow anyone to treat our staff with disrespect at a level to where it was at.

September 24, 2024

OK 👍 OK OK OK OK OK OK OK ooh OK OK OK OK OK good More

by dalecheever1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Mike
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Sep 24, 2024 -

Windy Chevrolet responded

Thank you for choosing Windy Chevy, we look forward to your next visit and to keep you happy with two thumbs up!!! Thank you Ron Stratton V.P. of Operations

September 22, 2024

It took them a few weeks to even give me an estimated cost and they gave false info on what I needed to get repaired. More

by cole.brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Frank
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Boner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2024 -

Windy Chevrolet responded

Cole, it would be my pleasure to look into your estimate and see in detail what's going on. Please feel free to come into the dealership or call me directly. Thank you Ron Stratton V.P. of Operations 509-925-1200

September 11, 2024

Courtesy and polite and always eager to help. We've been customer since 2006. Thanks, .. More

by 07vette851@,gmailcom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department can't remember his name.
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Sep 24, 2024 -

Windy Chevrolet responded

We truly thank you for your years of ongoing support to Windy Chevy, its our pleasure to give you the best experience in all of our departments and to make sure you receive the best from us. Thank you for your ongoing loyalty to Windy Chevy and we look forward to your next visit. We appreciate you and your kind words. Ron Stratton V.P. of Operations 509-925-1200

September 10, 2024

About tge service dept good service. The young man that did all the leg work and explaining all that was needed I give him a 10. The dealership has always been friendly More

by MAGGIEPEARSON850
Recommend Dealer
No
Employees Worked With
Barney
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Sep 24, 2024 -

Windy Chevrolet responded

Thank you for choosing Windy Chevy for your Service needs. We have mad some huge additions to our Service staff to give the best in customer service and quality of work.

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