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164 Reviews of Windy Chevrolet - Service Center
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November 25, 2019
Fast and friendly I had my Equinox in for a Detail and even though I was a couple of hundred miles early in getting my oil changed, when they offered I accepted. I had my Equinox in for a Detail and even though I was a couple of hundred miles early in getting my oil changed, when they offered I accepted. More
by ppmcsorley
Verified CustomerEmployees Worked With
Tim Vaughn, Michael McElvaney, Zack Davis
November 25, 2019
Poor delivery on promised services. The sales department is or was a dream to deal with back when I purchased my 2017 Tahoe in 2017. My experience with that group was the best I ever had The sales department is or was a dream to deal with back when I purchased my 2017 Tahoe in 2017. My experience with that group was the best I ever had. However, the service department experience is the complete opposite of what I experienced on the sales side. The sales manager was not present and the person left to “man the ship” was not helpful in getting my vehicle scheduled for service, which ended up in me having to pay for service (oil change) from another car dealer. I have recommended many customers to Windy and those recommendations resulted in a vehicle sale. Now my “free” oil changes are hard t schedule and seems as though the service department does not want to service vehicles that are not paying. Only I can do now is take to all social media’s to alert the public, so they can be informed. More
by gaaronm
Employees Worked With
Jason Mallick, Kristen Hoffmann, Michael McElvaney, Zack Davis
November 23, 2019
Excellent service Stopped by for some set-up info and my new truck dies in the service driveway with no prior warning?? Service dept was all over it and helped me ever Stopped by for some set-up info and my new truck dies in the service driveway with no prior warning?? Service dept was all over it and helped me every step of the way. Even had a strike with the manufacturer to deal with and they kept me in the loop all the way through. Would definitely recommend to anyone and will continue to do business with them. More
by GORDONSCHOLL
Employees Worked With
Tim also was involved, Michael McElvaney, Zack Davis
November 14, 2019
Quick to the point. well managed. Properly informed I was completely taken wit the quick service that I received. The inspection during my oil change did turn up some bad news. but I am happy that I was I was completely taken wit the quick service that I received. The inspection during my oil change did turn up some bad news. but I am happy that I was informed so it could be handled in a timely fashion More
by arlintime19
Employees Worked With
Zack Davis
November 13, 2019
Fast and Friendly The people at Windy were friendly and helpful. The work was done well and in the right amount of time. An overall nice experience. I left quite ha The people at Windy were friendly and helpful. The work was done well and in the right amount of time. An overall nice experience. I left quite happy especially nice is the convenient location. More
by mosimans
Employees Worked With
Martin, Zack Davis
November 07, 2019
Recall notices Windy Chevrolet has very good service. I needed a ride uptown to take of an errand and was promptly taken to the location. Car was clean when I pick Windy Chevrolet has very good service. I needed a ride uptown to take of an errand and was promptly taken to the location. Car was clean when I picked it up. More
by slanphere
Employees Worked With
I'm sorry I'm terrible remembering names!
October 07, 2019
Shabby Treatment of a Loyal Customer I have been a loyal customer of Windy City for my car's service needs for over five years, so I was incredibly dismayed by my experience with the serv I have been a loyal customer of Windy City for my car's service needs for over five years, so I was incredibly dismayed by my experience with the service department last week. I went in for a routine oil change and wiper blade replacement, and after waiting for 1.5 hours, I was handed a bill for over $152 , with no explanation whatsoever! When I asked about the price, Jim said it was because of the wiper blades! Then, he proceeded to give me an exorbitantly-priced estimate for replacing my rear brakes, an unnecessary induction service and a brake fluid exchange, that--had I agree to all of it-- would end up costing me over $1000. My car has 62000 miles on it--not 162000! Not only did I not request a full checkup--but rather an oil change, wiper blades, and to have my rear right tire checked for a slow leak. My tire was never checked--or-if it was--I received no report about it, and one of the wiper blades was installed without removing the plastic insert, and I had to pull in to have it removed before heading out of town on a rainy day last week. I went home and did some research into the cost of replacing my rear brakes and on the necessity of an induction service and brake fluid exchange, and then called a few other local shops for estimates. Consequently, I can't see ever returning to Windy City. I can't see how you retain loyal customers when you treat them this way. More
by ThurstonC
Employees Worked With
Jim
October 06, 2019
Very friendly and great service!! Everyone is always so friendly and helpful when I call. They scheduled my service very quickly. They do great work and always explain to me any addi Everyone is always so friendly and helpful when I call. They scheduled my service very quickly. They do great work and always explain to me any additional maintenance that would be recommended. The only thing different on this trip was I did not get an updated oil change sticker and no free car wash afterwards. More
by kimr702002
Employees Worked With
Riley Schmit
October 02, 2019
Service not the same I bought my car from Windy Chevrolet & have always been happy with the service department. I believe his name was Mike that worked in the service depa I bought my car from Windy Chevrolet & have always been happy with the service department. I believe his name was Mike that worked in the service department. I called to make an appointment & asked how long they would need it that day & Tim told me he would like it for half a day, I said that was fine. My appointment was for 8:30, I called at 12:30 & Zach told me Tim & the technician we’re out to lunch & he would have him call me back. Tim didn’t call me so I finally called at 3:30, Tim said they couldn’t find the problem I had told them about but would tell the technician again. He called me back & said they still had to do the the alignment & it would be ready in an hour. My half day turned into 8 hrs. The service writer has always kept in touch with me letting me know what’s going on. No this time. I’m very disappointed in the service department. More
by wendyjomccune
Employees Worked With
Tim in Service
October 02, 2019
Great Service Windy Chevrolet service department has given me great service since I've purchased my 2016 Tahoe. I also take advantage of the detail departments was Windy Chevrolet service department has given me great service since I've purchased my 2016 Tahoe. I also take advantage of the detail departments wash/vacuum, great job! More
by krosehospitality
Employees Worked With
Michael McElvaney
