Back

Windy Chevrolet - Service Center

Ellensburg, WA

4.1
164 Reviews

164 Reviews of Windy Chevrolet - Service Center

Sort by
April 20, 2020

Great service and customer interaction I’m only going to go here not university auto even though I have a new gmc thank you Sharon More

by SHARYNMAUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember who, Michael McElvaney, Collin Opheim, Arlin Leonard, Zack Davis, Martin Kelley, Tim Vaughn, Jeff Mccully
Apr 20, 2020 -

Windy Chevrolet responded

Hi Sharon! Thank you so much for the 5 Star Review! We all try to do the best we can for our customers, and we appreciate you! Anything we can do for you in the future, please don't hesitate to ask! Thanks Again!....Michael

March 23, 2020

Great service The crew fit me in, when there was an error on my scheduled appointment. They also found a problem in my air filtration system. It was reasonable pr More

by dingach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello! Sorry if there was some confusion on your appointment, but please to hear Tim got you in and your issues resolved. We always strive to help our customers anyway we can and sincerely appreciate your business! Thanks again!...........Michael

March 23, 2020

Very pleased with the expierence! The store was organized, clean and everyone seemed to go out of their way for me. The service writers were courteous, however my LOF went about 30 min More

by DMAKI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Murdock, Michael McElvaney, Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello Dan, We appreciate your business and the favorable review. We always like to hear back from our customers and value their feedback. I think the oil change took a little longer than usual due to the fact you also had the air and cabin filters changed while you were here. In any event we'll get you in and out quickly on your next visit. Thanks again and looking forward to helping with all you service and maintenance needs! Michael

Mar 23, 2020 -

DMAKI0 responded

Thanks Michael! I will return!

Mar 23, 2020 -

Windy Chevrolet responded

Perfect! Looking forward to seeing you again!

March 21, 2020

Efficient, helpful and courtious I have had this pickup for 16 months. I bought a service package with the pickup. Windy Chev does all the routine maintenance. They have always bee More

by rpatrick831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McElvaney, Tim Vaughn
Mar 23, 2020 -

Windy Chevrolet responded

Hello Patrick! Thanks for the 5 Star review! We appreciate your business and are always here for you. It's funny about your comment on the features of your new truck. I drive a 2018 Silverado 1500 and even though I have had it for 18 months I keep finding more cool features and options I didn't even know it had!!! Great trucks! Once again thanks for your business!..........Michael

March 21, 2020

Sales and staff friendly and courteous, but was quoted a price for the repair tha I was told was needed then, I dont know what it means to Windy Chev, but I ended up paying almost $100 more than I was quote More

by C.STOCKTON8388
Recommend Dealer
No
Employees Worked With
Michael McElvaney, Zack Davis
Mar 24, 2020 -

Windy Chevrolet responded

Hello Connie, I've tried to call you but you've not returned my calls?? I'm very confused about your review? Perhaps you forgot that after we replaced your tie rod ends we found your Malibu needed a alignment. Without the alignment your tires would wear unevenly and prematurely. The alignment was recommended and would have been beyond and extra to your quote. Not only did you authorize the extra work, and thus the extra expense, but we found you a discount and saved you money! What should have been $111 dollars was only $50 after the discount coupon we used for you. I'm sorry you feel you may not return here. I know your service advisor did everything possible to help you. If you have any questions, please return my call. Best wishes.........Michael

March 06, 2020

Oil change & inspection Your service was awesome. Service advisors know what is going on. Did not have to wait at all and got me right in. I even was one who received a free More

by minkman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McElvaney, Zack Davis, Martin Kelley, Tim Vaughn
Mar 06, 2020 -

Windy Chevrolet responded

Hi minkman1. I'm really happy you got in our special promotion! We're glad to help you under in circumstances so please keep coming back! We appreciate your business!!.........Michael

February 27, 2020

Good service but I had to wait longer than usual because someone was sick. The Waiting room has tv and I was offered coffee. The people were friendly and I was offered a ride if I wanted one. More

by prayerlily118
Recommend Dealer
Yes
Employees Worked With
Tim Vaughn
Feb 27, 2020 -

Windy Chevrolet responded

Hello and thanks for the kind words! I'm sorry you had to wait a little longer than usual. We had a day with two technicians out sick and it kinda threw us off a bit, so we really appreciate your understanding and patience! Thanks again for your business!!

February 27, 2020

I always enjoy my visit to Windy City Chevolet. They are friendly and efficient. I only take my Honda there to get serviced. Put a smile on your face and let them take care of your car needs. More

by donnahenkel01
Recommend Dealer
Yes
Employees Worked With
Tim Vaughn
Feb 27, 2020 -

Windy Chevrolet responded

HI Donna!! You make us smile too!! Thanks for your business and we'll tell Tim you said Hello! See you soon!!

February 25, 2020

Windy Chevrolet was able to get me in with a time frame that worked for me they were able to get a couple of things done that were last minute thing to look at above what in was in for with a great turnaro More

by justineroberts28
Recommend Dealer
Yes
Employees Worked With
Martin Kelley
Feb 25, 2020 -

Windy Chevrolet responded

Thank you Justin! I'm glad we could help you and if there is anything you need in the future please don't hesitate to give us a call!! Thanks again for your business and support!

February 19, 2020

The team at Windy Chevrolet has only shown me appreciation for my business and they treat me like a true friend. Issues with vehicles happen and I can rely on Martin to make sure that he will get More

by Rob H
Recommend Dealer
Yes
Employees Worked With
Martin Kelley
Feb 19, 2020 -

Windy Chevrolet responded

Hello Rob, Thank you for the Five Star Review! Martin and Windy Chevrolet truly appreciates your business and support! As always, we're here for all you automotive needs and we all look forward to serving you in the future! Thanks Again!! Michael...Fixed Ops Manager

...
13
...