Windward Ford of Hawaii
Kailua, HI
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1,010 Reviews of Windward Ford of Hawaii
Fast, friendly, and efficient service. Couldn’t be happier with the services they provide. One bit of feedback if any would be to have the vehicle washed considering the amount of work don Couldn’t be happier with the services they provide. One bit of feedback if any would be to have the vehicle washed considering the amount of work done on the vehicle. More
The service team is excellent with customer service. They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seemi They're welcoming and responsive. Terrific group of people. The only reason I didn't give 5 stars has to do with price for changing oil and the seeming lack of transparency on cost when making a reservation for service. Specifically, there was no indication of how much my oil change would cost until my car was being checked in. I brought my truck to Windward Ford because of the exceptional service of the people who run the department, but what could keep me from coming back is managements strategy regarding "transparency of cost." More
Always very friendly service. Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will contin Make customers feel like family. There was an issue with a recall software update, which made my service take longer than expected, but Will continued to check in with me and explain what was happening. More