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Windward Ford of Hawaii

Kailua, HI

4.3
998 Reviews
Get to Know Us, Your New Ford Dealership Serving Kailua, Honolulu, Mililani, Pearl City and Kaneohe At Windward Ford of Hawaii, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Ford SuperDuty, Fusion, F-150, Fiesta and Fusion models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. Windward Ford of Hawaii offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Ford lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Ford parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Windward Ford of Hawaii can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 725 Kailua Road Kailua, Hawaii. We're happy to continue the conversation, discuss new models, and answer any questions you might have. Our Kailua location is conveniently located near Honolulu, Mililani, Pearl City and Kaneohe.
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725 Kailua Rd

Kailua, HI

96734

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Showing 998 reviews

January 09, 2025

5 Star service from Melvin and Mark at Windard Ford. They have gone above and beyond to meet the needs of the customer. Melvin is very knowledgable, efficient, and personable. Both Melvin and Mark we More

by Brandonaoshiro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

My experience with Jessica the service advisor was very good. Since Ford sold me a 2019 Ranger which the transmission went south on at 34000 she really tried to help me figure it out. Ford is generally no More

by jefski9
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica/ service advisor
January 08, 2025

Jessica Balles was awesome to work with. She's very friendly and knowledgeable. Thank you for taking care of my truck. I'd give her 10 stars. More

by gregoryalvaro12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles
January 06, 2025

I don’t usually leave reviews unless the review is to call out great service but this is not the case with Windward Ford. My service advisor was unable to advise me of service. Phone calls go unanswered More

by ap9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alaina Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2025

service advisors like Jessica Balles is what makes me want to stay with ford, its people like her, that make companies great More

by chaching1985
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles service advisor
January 03, 2025

Jessica Balles is awesome, she was very informative with the situation on my truck during service and also very friendly even with my persistent questions. She has the right personality for that job. Thank More

by chaching1985
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Balles service advisor
January 03, 2025

This dealership is Awesome in every aspect. Presentation of the car down to our request to get low mileage, low payments and dependability for the family. Our representative, Mr. Austin Butler More

by hilokona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guy Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Pedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

Excellent service, Melvin helped me navigate the whole process smoothly of buying my first car. Love my truck! Thank you Melvin! More

by Jesse Yonover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2024

service was thoughtful and relatively prompt. glad the website appt problems have been cleaned up and it is easy to use now. More

by becky.cann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Soong
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

I really wasn’t ready that day to buy a truck, but when I felt the aloha and genuine care in helping me as a customer I felt more than comfortable to trust the hands that I was in. I am super happy with my d More

by akbsiga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angela Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sherlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.