Wilsonville Toyota - Service Center

I am very disappointed I went in to get seviced was told I had to pay for it when I was told over phone it was no charge. They took care of that. Than they told me I need ne I went in to get seviced was told I had to pay for it when I was told over phone it was no charge. They took care of that. Than they told me I need new front tires, I said my truck is a 2013 with 17790 miles on it how could that happen. They said not sure. They told me the alignment was good and I told them I'm not buying any new tires for a 17790 mile truck. Than I went to the manager and asked to see what he could do he said they could do nothing for the tires. But they could buy back the truck. I said I'll have to see. Than I came back and said let's make a deal. I said my wife has a car we bought from u and I'll give back my truck you pay off the car (3200) that's what we owed left and I'll get another truck but they said will roll that into your next truck like it's paid off. I said no and walked out. More

Repair Katie was great and very helpful. Thx so much!!!! Appreciate the extra effort to insure my warranty was applicable ! I am thankful for the quick sched Katie was great and very helpful. Thx so much!!!! Appreciate the extra effort to insure my warranty was applicable ! I am thankful for the quick scheduling of my van too! Jim More

Same day delivery of great service. I appreciate the same day service I got and the stuff was great but after rotating my tires now my 4runner keeps pulling to the right. Is that normal I appreciate the same day service I got and the stuff was great but after rotating my tires now my 4runner keeps pulling to the right. Is that normal? More

2nd time purchaser Had to have my Avalon serviced, saw the Tundra, walked away turned around and purchased it! Colin was wonderful to us. We purchased the Avalon at Wil Had to have my Avalon serviced, saw the Tundra, walked away turned around and purchased it! Colin was wonderful to us. We purchased the Avalon at Wilsonville Toyota three years ago and love it! If we need another vehicle we will certainly return to Wilsonville Toyota because of their "No Bull" way of buying a car or truck! More

Great service! Service went very well. Upon hearing that the car wash was not working, the service person, Glesty Waters could sense I was slightly unhappy so offere Service went very well. Upon hearing that the car wash was not working, the service person, Glesty Waters could sense I was slightly unhappy so offered me a coupon for a freebie at the local carwash. He also took care of me well and answered all of my questions on my break issue. Thanks Glesty! More

Friendly, relaxing service I appreciated the friendly service when I approached the desk to check in. The waiting area is relaxing and the tire was fixed within the hour, as pro I appreciated the friendly service when I approached the desk to check in. The waiting area is relaxing and the tire was fixed within the hour, as promised. Thank you. I'm glad I bought my Toyota from Wilsonville Toyota. More

Excellent Service. We have had excellent service from Wilsonville Toyota with the sales staff and in the service department, I won't go anywhere else. Thank You! We have had excellent service from Wilsonville Toyota with the sales staff and in the service department, I won't go anywhere else. Thank You! More

Prius Service I was disappointed with my service yesterday August 13. I dropped by car off at about 7:30 AM for a routine 5000 mile service. I asked if the car co I was disappointed with my service yesterday August 13. I dropped by car off at about 7:30 AM for a routine 5000 mile service. I asked if the car could be complete by 11:00 am that day. I was told no problem, and that I would be called when the car was finished. At about 11:15 I had still not heard from anyone, so I went to the service center and asked if it was complete, I was told yes, and I got a robotic like apology for not being called. To make matter worse, when I went to pick up the car, I was told that it was not covered under Toyota Care as I had 27K miles on my car. Therefore I got a bill that I was not expecting or warned about at the call I should have received. For whatever it is worth I was working with someone in the yellow area. More

Great service and friendly The tech was friendly and they have the most comfortable waiting room. I would recommend this dealership to anyone. I have had a wonderful time worki The tech was friendly and they have the most comfortable waiting room. I would recommend this dealership to anyone. I have had a wonderful time working with everyone. More