120 Reviews of Wilsonville Subaru - Service Center
A great experience I took my car in for service and was interested in also purchasing a Thule cargo box - my rep Corey went out of his way to make sure I chose the corre I took my car in for service and was interested in also purchasing a Thule cargo box - my rep Corey went out of his way to make sure I chose the correct one. He took me over to parts to look at the boxes - showed me what they would like like on the car and then made sure I got a coupon for my oil changed. He was polite and patient and I felt valued as a customer More
Service with a smile! Corey White greeted me with a smile and made me feel like family as soon as I arrived at Wilsonville Subaru for service. They took great care of my ca Corey White greeted me with a smile and made me feel like family as soon as I arrived at Wilsonville Subaru for service. They took great care of my car and my wait was comfortable as the dealership is very large and has a great little cafe inside. It is nice to be treated like a person and not just a transaction. I will forever be a guest of Wilsonville Subaru. Keep up the great customer service! More
Very personable staff! Service Advisor, Sean Sanders demonstrates excellent customer service skills! Very personable -quick and efficient - great sense of humor - hard to f Service Advisor, Sean Sanders demonstrates excellent customer service skills! Very personable -quick and efficient - great sense of humor - hard to find these days - Keep up the good work! More
Oil Change & Wheel Alignment Service Advisor Sean Sanders went above-and-beyond in order to provide a truly excellent service experience. I had an appointment for a routine oil c Service Advisor Sean Sanders went above-and-beyond in order to provide a truly excellent service experience. I had an appointment for a routine oil change but I had notices some abnormal wear patterns on one of my tires. I was planning a major road trip within the following two days so I really wanted to have the problem corrected. Although I didn't actually have an appoint for a wheel alignment, Sean went the extra mile to "work me into his schedule". The alignment problem was fixed and everything ended well. I can recommend this service department very highly. More
Perfect experience! Sean in Service is the nicest, most helpful guy!! Took in our 2015 WRX for wheel bearing issue. They gave me a 2018 primo loaner and just couldn’t hav Sean in Service is the nicest, most helpful guy!! Took in our 2015 WRX for wheel bearing issue. They gave me a 2018 primo loaner and just couldn’t have been more helpful. Found minor problems with our car and then found SOLUTIONS! All under warranty. Excellent service experience. Even put my new license plate on for me! More
Very pleasant to deal with Sean Sanders was quite helpful in getting our Subaru Outback fixed. We had a leaking problem that required quite a few steps to fix. Great person to Sean Sanders was quite helpful in getting our Subaru Outback fixed. We had a leaking problem that required quite a few steps to fix. Great person to deal with. More
Sean Sanders Service Dept. When I spoke to Sean on the phone before I came in I was so impressed! My Subaru 2014 CV Axle went out...he bent over backwards to help me every step When I spoke to Sean on the phone before I came in I was so impressed! My Subaru 2014 CV Axle went out...he bent over backwards to help me every step of the way. I highly recommended this dealership ..I have been to other service dealerships.. not impressed..they got me in and out in 2 hours. If I’m in the market for a new car, I’ll be going to Wilsonville Subaru. Go seen Sean if you have any service needs...he will be courteous, and take care of you! Thank you! Colleen M More
Great Customer Service Rep! Alyssa at the Subaru dealership in Wilsonville was very friendly, helpful and efficient. She helped me set my appointment quickly when I was in a rush Alyssa at the Subaru dealership in Wilsonville was very friendly, helpful and efficient. She helped me set my appointment quickly when I was in a rush and answered all of my questions. Thanks for being awesome Alyssa! More
Great salesperson, my lease is up i8 months Great experience, came in for service on mt leased Impreza, lease up in 6 months. Sales person outstanding, service team great, beautiful showroom. I' Great experience, came in for service on mt leased Impreza, lease up in 6 months. Sales person outstanding, service team great, beautiful showroom. I'll be back! More
Went the extra mile! When we twice brought our new car in questioning a sound with which we were unfamiliar, we were told it was normal. The Service Dept. asked if we wou When we twice brought our new car in questioning a sound with which we were unfamiliar, we were told it was normal. The Service Dept. asked if we would like to take a ride in another like model to compare "sounds." They were the same. Mason McDonald, who sold us our vehicle, helped set up the second service visit.and took us on our second test drive. He definitely went the extra mile to insure our satisfaction. More