Wilsonville Subaru

Great customer service, extremely slow process. Chris Killion was a great salesman and we appreciated his help. The paperwork process was extremely slow and seemed a bit disorganized at times. Betwe Chris Killion was a great salesman and we appreciated his help. The paperwork process was extremely slow and seemed a bit disorganized at times. Between internet issues, and the printer/management being across the room, we felt like a lot of our time was sitting waiting for back and forth processes, not paperwork being completed. Additionally, we didn't receive our certified pre-owned paperwork at the time of sale, and we received a radio antenna that didn't fit, thus requiring us to comeback to get the correct one once it comes in. Great people, great atmosphere, just poor execution. More

Subaru Heaven We went in to Wilsonville Subaru after doing our homework on the brand. Never having owned one, we had a lot of questions, and the need to "sit in" th We went in to Wilsonville Subaru after doing our homework on the brand. Never having owned one, we had a lot of questions, and the need to "sit in" the 3 models we were considering. They were Legacy, Crosstrek and Forester. This dealership has a very large inventory, making it easy to compare models and trim levels. At age 73, I have had a lot of dealership experiences. Many of those have really enraged me. Wilsonville Subaru is not typical in that sense - they take a modern approach - respecting the customers. James Salon worked with us all afternoon - answering all our questions, showing us features, and pointing out differences. All prices are clearly posted. James NEVER once acted like "a car salesman", rather more like a guide. No pressure, no tricks, no anxiety. Wonderful experience. With fixed discounted prices - no haggling! We bought a new car that met all our requirements - no more and no less. Everything from walking in to driving off was handled by James - no bouncing from one person to another. Great car, great dealership. More

2019 Crosstrek I am 62 and this was the best car buying experience I’ve ever had. Chris was an exceptionally knowledgeable salesman and the experiencing was stress f I am 62 and this was the best car buying experience I’ve ever had. Chris was an exceptionally knowledgeable salesman and the experiencing was stress free. I would highly recommend Chris and Wilsonville Subaru to friends and family. More

New Subaru Overall very good experience. Very friendly and knowledgable. Had a snafu with the agreed upon price/terms, but they met me in the middle which while Overall very good experience. Very friendly and knowledgable. Had a snafu with the agreed upon price/terms, but they met me in the middle which while not ideal was appreciated. Minus that, I’d give an all round 5 stars. More

Easy Pleasent Experience Alan at Wilsonville Suburu was a pleasure to work with. They really do mean “no bull”. He was aware & respectful of my budget, worked hard to find the Alan at Wilsonville Suburu was a pleasure to work with. They really do mean “no bull”. He was aware & respectful of my budget, worked hard to find the perfect car for us at a point we could afford. He answered all our questions honestly and made me feel like I was making an informed purchase. Due to my personal scheduling conflicts, I had to come in late and accidentally kept Alan and the other team members 3+ hours after close. They never once gave me attitude or made me feel bad. Highly recommend & I LOVE my new Subaru. More

Hands down, BEST car buying experience! I have nothing but excellent things to say about Wilsonville Subaru! The second you walk in the door you’re greeted with smiles and nothing but friend I have nothing but excellent things to say about Wilsonville Subaru! The second you walk in the door you’re greeted with smiles and nothing but friendly service! The car buying process here is simple, and very unlike any other dealership experience I’ve had in the past. There were no pushy car salesmen trying to talk you into a vehicle, only helpful staff who actually listen to your wants, needs, and price range. I didn’t feel rushed, nagged, or pressured to buy. I had a very fun experience! Thank you to Alan and Brent! I am so greatful for your help and genuine kindness! I absolutely love my new Impreza! More

Superstars Knowledgeable, patient, considerate, respectful, good listener. Pays attention to what the buyer wants and helps with important advice backed up with Knowledgeable, patient, considerate, respectful, good listener. Pays attention to what the buyer wants and helps with important advice backed up with current data, research, and appropriate resources so the buyer can make the best decision for their particular needs. No pressure More

Great Customer Service Chris provided excellent service, was very friendly, and made the car buying experience very easy. I would definitely recommend Wilsonville Subaru to Chris provided excellent service, was very friendly, and made the car buying experience very easy. I would definitely recommend Wilsonville Subaru to my friends as a place to shop for their next car. More

Amazing Customer Service Andrew was incredible with his service and assistance. He provided abundant information to help me make a good decision in getting a new car. There we Andrew was incredible with his service and assistance. He provided abundant information to help me make a good decision in getting a new car. There were no sales games and he was genuinely interested in helping me. I want everyone ever to go here for their next Subaru!! More

The best new car experience This dealership knows what they're doing. They have a great, welcoming atmosphere with friendly and knowledgeable staff. I highly recommend this aweso This dealership knows what they're doing. They have a great, welcoming atmosphere with friendly and knowledgeable staff. I highly recommend this awesome team. This is the second vehicle that Alan has helped me get and it was the best time I've had getting into a new car that fit my budget and had all the bells & whistles I wanted. Thank you Alan! More