Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 549 reviews
Very knowledgeable and pleasant staff. I highly recommend buying from Wilson County GMC. Savannah, our sales lady, and Angelia in finance are excellent to work with. No pressure buying. buying from Wilson County GMC. Savannah, our sales lady, and Angelia in finance are excellent to work with. No pressure buying. More
Sherry and the whole team were awesome to work with! Absolutely would recommend to anyone looking to purchase a vehicle. They made the whole process so easy and are a great family business will definite Absolutely would recommend to anyone looking to purchase a vehicle. They made the whole process so easy and are a great family business will definitely be going here for many years to come. More
Professional and committed service from sales person. Can't say enough about ease of purchase, outstanding! Customer service was A1 from the entire staff. The sales person stayed an hour and a half wa Can't say enough about ease of purchase, outstanding! Customer service was A1 from the entire staff. The sales person stayed an hour and a half waiting on me because I was late getting off work. Best prices hands down. More
Knowledgeable, Kind, and Quick Everyone is so helpful and friendly. Melody took in consideration what I needed and wanted and provided. The testing of the vehicle went smooth. Melod Everyone is so helpful and friendly. Melody took in consideration what I needed and wanted and provided. The testing of the vehicle went smooth. Melody was very caring of my vehicle needs and provided a lot of information on the features of the vehicle. Even on features I was not too keen on, she explained everything with ease going above and beyond. Mike provided me very helpful packages and a speedy document signing process. Overall this was definitely the best and quickest car buying process I have ever had. Highly recommend! More
This is our second time to purchase from Wilson County Motors. Very god service. Steve Ross very nice and served us well. We were in and out as fast as possible. Thanks Kirk and Colleen. Motors. Very god service. Steve Ross very nice and served us well. We were in and out as fast as possible. Thanks Kirk and Colleen. More
Was an awesome experience. Found exactly what I wanted at a fair price. Was in and out quickly, no hassle. Highly recommend Wilson Chevy to trade with at a fair price. Was in and out quickly, no hassle. Highly recommend Wilson Chevy to trade with More
Best I have ever had to deal with! Friendly and helpful! Customer relation skills 100%. #1 Financial person I’ve ever worked with!! Great Experience! Customer relation skills 100%. #1 Financial person I’ve ever worked with!! Great Experience! More
I used the Wilson County Chevrolet Buick GMC web site to find my like new Pre-Owned GMC truck and scheduled a test drive for the next day. When I walked in I was greeted by Savannah Carrick and she had the find my like new Pre-Owned GMC truck and scheduled a test drive for the next day. When I walked in I was greeted by Savannah Carrick and she had the truck ready to go and I was able to drive it home shortly after completing the deal. More
Communications First of all let me say that I don't have anything negative to say about the service I received at WCM but then I only had an oil change. My irritati First of all let me say that I don't have anything negative to say about the service I received at WCM but then I only had an oil change. My irritation came from the communication between the service people and me the customer. Let me explain. I had never been to WCM but since they were just down the street I thought I would give them a try. I called at 8:45 AM to make a 1:40 PM appointment for an oil change. When I made the appointment I gave them the year/make/model of my vehicle. When I arrived at 1:20 PM and gave them my name it was obvious that the appointment was either not in the system or the service guy couldn't find it. He put my information in and I went outside to wait for the service to be completed. As I waited outside several of the people that arrived after me were called and left with their service complete. After an hour and forty-five minutes I went inside to find out what the hold up was. I was then told that they had to go get the filter for my car because they didn't have one in stock but by some twist of fate my car was ready and they were going to bring it right up. After two and a half hours, and $149 later I left with my vehicle with a oil pan full of fresh synthetic oil. Here's the rub for me. First, I made an appointment. At that time someone should have checked inventory to see if they had the parts to complete the job. Second; Once they found out that they didn't have the parts to complete the job someone should have found me and told me that there would be a delay. Third; I wonder how long I would have sat outside waiting if I hadn't went in and inquired about the status of the job. More
Brandon was great to work with. Informative and honest while not being pushy. Great experience in buying from him. Definitely recommend buying from him in the future. while not being pushy. Great experience in buying from him. Definitely recommend buying from him in the future. More