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Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
554 Reviews
Wilson County Chevrolet-Buick-GMC has been a part of the Middle Tennessee community since 1927. We were founded with the belief that our customers deserve high quality products and services at a fair price. We have held true to that principle now for over 90 years.
Wilson County Motors has earned numerous recognition's for our business practices over the years. We have been selected as the Best of the Best of Wilson County in both automotive sales and service. We even earned the prestigious ABEA National Business Ethics Award. However, all the awards in the world pale in comparison to the thousands of customers that come back to us time after time for their vehicles and maintenance.
We are proud to serve our customers with respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 554 reviews
January 29, 2021
I have always loathed going to Dealerships. Went online Wednesday explained what I wanted and how I wanted to do it. Thursday morning in at 10 out before 11 with my new vehicle and I even had a trade in. Wednesday explained what I wanted and how I wanted to do it. Thursday morning in at 10 out before 11 with my new vehicle and I even had a trade in. So I highly recommend... More
by LisaS.
January 29, 2021
I would NEVER recommend this dealership to anyone. The team at Wilson Motors were very unknowledgeable about their inventory and dishonest. My experience negatively began with an unknowledgeable customer team at Wilson Motors were very unknowledgeable about their inventory and dishonest. My experience negatively began with an unknowledgeable customer service “expert” who did not know what modifications and specifications the vehicle I was interested in had done to it. When I spoke to a salesperson, they were able to give me some information but only because of a previous personal relationship with the person who sold the vehicle to the dealership. I drove roughly 10 hours to get to Wilson County only to arrive and find the vehicle I was to purchase had damage that was never disclosed to me. The dealership acted like this damage was not a big deal and claimed they never saw the damage previously. This is impossible as a fender was basically not attached to the body. The finance manager did not offer me the best rate he could up front and instead waited until I mentioned taking some money off for the damage, offered me the interest rate that was appropriate for my credit score. I only agreed to purchase this vehicle because it was exactly what I was looking for and unfortunately it happened to be on their lot. After purchasing I ran into more problems with this dealership not communicating to 50 States DMV to get my license plate. I had to request an extra temporary tag from them and the salesperson made it seem like getting me these tags was not important. Driving on expired temporary tags is illegal. It took over 2 months for Wilson County to send the title to the DMV service so I could get my plates. The plates are finally in the mail and I am again driving on expired temporary tags because they will not give me another set of temporary tags. This was by far the worst car buying experience I have ever had and I will never do business with them again. More
by Megan
Employees Worked With
January 25, 2021
I am beginning to wonder if I purchased a lemon. 2020 Z71 purchased new 0 miles. 3 times left stranded because it would not start. No one can figure out this $50,000 vehicles problem. $800 a month is Z71 purchased new 0 miles. 3 times left stranded because it would not start. No one can figure out this $50,000 vehicles problem. $800 a month is some serious cash to fork out each month for an American Product that has proved to be UNreliable!! More
by beaty.scott
Employees Worked With
Stephen Moon
January 21, 2021
Renae was excellent in helping me find my new vehicle! Would definitely work with her again. She worked with me the whole time until closing to finish with me. Would definitely work with her again. She worked with me the whole time until closing to finish with me. More
by shara37087
Employees Worked With
Renae Klope
January 20, 2021
Renae was very helpful throughout the entire sales process. Awesome to work with and very responsive. The dealership was honest and true to their word. process. Awesome to work with and very responsive. The dealership was honest and true to their word. More
by KyleR
January 11, 2021
Renae was very helpful in helping me locate a vehicle I had a tremendous amount of trouble finding. After she did locate it she was great in assisting me with any discount I was eligible for. had a tremendous amount of trouble finding. After she did locate it she was great in assisting me with any discount I was eligible for. More
by Jamie.orr
Employees Worked With
Renae Klope
January 09, 2021
Brandon was absolutely amazing to work with! The process was smooth and I was able to get an excellent deal for the vehicle I wanted! was smooth and I was able to get an excellent deal for the vehicle I wanted! More
by ArieSmith
January 06, 2021
Hoover took really good care of us and gave us a really good deal on a 2016 GMC Acadia. He made buying this car easy peasy. good deal on a 2016 GMC Acadia. He made buying this car easy peasy. More
by Happy customer
Employees Worked With
January 01, 2021
I wanted to say thanks to a few people at the dealership. I purchased a new Suburban back in October. A few days later I had some medical compilations come up and did not get back to the dealership until l I purchased a new Suburban back in October. A few days later I had some medical compilations come up and did not get back to the dealership until late December. I ran into Branden and right away he was concerned about my health first. After some fellowship he asked how he could help. He was straight up with me, he had no clue what was wrong with my vehicle but he knew the person who would. Kristen (Service Writer) got Mathew Dillard to look at the vehicle. Tyler (Sales Manager) saw me while they were servicing my vehicle and said we are going to take care of you Larry , Don't worry about a thing. Matthew had some follow up questions about my vehicle problems. He took the time to not only show me what was wrong (turned out to be mostly operator error) but instructed me how to use the electronics of the vehicle. Employees like Branden, Matthew, Kristen and Tyler are a credit to the success of the dealership. Thank you all for your time and care. Larry More
by Lgriffin
Employees Worked With
Other Employees :
Matthew Dillard (Mechanic and Electrical Tech))
December 19, 2020
We had a very good experience with Wilson co motors and our saleswomen Renae Klope was really great! I was looking for a specific truck and she emailed me when it came in and treated me very nice! our saleswomen Renae Klope was really great! I was looking for a specific truck and she emailed me when it came in and treated me very nice! More
by Josh
Employees Worked With
Renae Klope
