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Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
549 Reviews
Wilson County Chevrolet-Buick-GMC has been a part of the Middle Tennessee community since 1927. We were founded with the belief that our customers deserve high quality products and services at a fair price. We have held true to that principle now for over 90 years.
Wilson County Motors has earned numerous recognition's for our business practices over the years. We have been selected as the Best of the Best of Wilson County in both automotive sales and service. We even earned the prestigious ABEA National Business Ethics Award. However, all the awards in the world pale in comparison to the thousands of customers that come back to us time after time for their vehicles and maintenance.
We are proud to serve our customers with respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 549 reviews
December 03, 2021
Called Wilson County Motors last week and set up an appointment to get the radio in my truck worked on. It has been going crazy for 3 to 4 months now, changing channels on it own and flipping my dash s appointment to get the radio in my truck worked on. It has been going crazy for 3 to 4 months now, changing channels on it own and flipping my dash speedometer around. I was also getting my oil changed. They set me up an appointment and told me that we've had this issue several times on similar vehicles and could get me in and out in an hour or so on my appointment date. I said great lets set it up. Fast forward to the day of appointment. I take off work early drive 30 minutes to Wilson County Motors. Turn my truck over to them, set for an hour in the waiting room looking at my truck still sitting in the drop off bay. Finally someone comes to see me and and asked what is it we can help you with today. I said I had an appointment an hour ago to get the radio worked on and my oil changed. They said well our technicians can't get to your radio today but we can still change your oil. At this time I'm pissed because I was instructed over the phone that this would be fixed today. I had taken off work drove to Lebanon and set for an hour already. Well I tell them to go ahead and change the oil and I will set another appointment for the radio. They Finally take my truck to the back parking lot. I sit back down and wait for the oil change. I set another hour getting madder and madder, looking at my truck setting in the back parking lot. I finally tell them to return my truck to me and I will take my business elsewhere. Wilson County Chevrolet is absolutely ridiculous and unacceptable. I am now setting at Valvoline getting my oil changed in 15 minutes. More
by Randy Glover
September 08, 2021
Brandon made the whole car buying experience so easy. He knew what I wanted and worked to find the perfect vehicle for me. There wasn’t a question he could not answer and was very professional. I especially knew what I wanted and worked to find the perfect vehicle for me. There wasn’t a question he could not answer and was very professional. I especially have to brag on the kids area at the dealership. My son had so much fun and that alone made the process easier. My finance officer Mike was friendly and explained everything very well and I truly have to say this was the easiest car buying experience I have ever had. I highly recommend Wilson County Motors for your next vehicle snd definitely ask for Brandon. More
by Sue S.
August 01, 2021
We bought the truck and he was the sales man and we have a problem I coll him he have a bad attitude dealing with people he doesn't even nice when we went to buy the truck for $46000 No advice working with a problem I coll him he have a bad attitude dealing with people he doesn't even nice when we went to buy the truck for $46000 No advice working with him More
by Mkmy2222
Employees Worked With
May 28, 2021
This is THE WORST dealership I’ve ever been too. And it’s not even close.! My wife & I took our Yukon Denali in on a Tuesday. Monday came around (6 days later), and we still hadn’t heard from them. Then FINA not even close.! My wife & I took our Yukon Denali in on a Tuesday. Monday came around (6 days later), and we still hadn’t heard from them. Then FINALLY the employee (‘Kyle’) reaches out, but only AFTER we called the service dept to figure out why they didn’t update us in 6 friggin’ days!!! THEN ‘Kyle’ lies to me about when they look at the car. Of course I caught him in a lie, and he immediately got on his bike to back peddle. AND let’s not forget that a week prior, you charged me $600 and didn’t even fix the problem. So I had to bring it back. Horrible customer service. Will be taking my business (literally 15 miles out of my way) to the downtown dealership. I’m also getting ready to post on every single page I can about how crap this dealership is. It’s truly astonishing. P.S. this isn’t the first time we’ve taken our vehicle to you. It’s like the 5th or 6th. (check your system). So if you’re thinking I’m just another crazy ‘Karen’, I’m not. You guys just suck that bad. Btw, my uncle is an executive at GM, so it’ll be easy to skip the queue and contact whomever is over your head regionally. looking fwd to it. More
by Tay
Employees Worked With
Other Employees :
Kyle Blalock, Stephen Moon
May 25, 2021
Do not trust them you will not get an option answer on a phone call. They will give you a different story versus what is online. This is the third time trying to purchase a vehicle from them. If you choose phone call. They will give you a different story versus what is online. This is the third time trying to purchase a vehicle from them. If you choose to go there buy or beware... More
by pissedoff
Employees Worked With
Did not see their name listed.
May 06, 2021
Brandon is an absolutely amazing salesman and he is very personable with his customers! He helped me with everything I asked, and made buying my first new vehicle a breeze! I would highly recommend Brandon personable with his customers! He helped me with everything I asked, and made buying my first new vehicle a breeze! I would highly recommend Brandon to any family or friends in the future! Thank you Brandon! More
by AshtonCopass
April 17, 2021
Brandon is a excellent salesmen. If you want a guy that wants to help you not just to make a sale and make commission he's your guy. I highly recommend him he's honest and dependable you can't beat him or wants to help you not just to make a sale and make commission he's your guy. I highly recommend him he's honest and dependable you can't beat him or the folks at Wilson County Motors. Thanks again Brandon Vaden you made buying a new vehicle a stressless experience. More
by Melissa Poindexter
March 24, 2021
Renee Klope was a pleasure to work with. I would highly recommend her to anyone. She is very knowledgeable.I made my appointment and Renae was waiting for us to arrive. O saw the Envision online and knew t recommend her to anyone. She is very knowledgeable.I made my appointment and Renae was waiting for us to arrive. O saw the Envision online and knew that's what I wanted. I had been looking online for several weeks. More
by crickettraughber64
Employees Worked With
Renae Klope
March 20, 2021
I felt right at home with Wilson County Motors and got a Great deal with Superior Service and Sales by Brandon Vaden. He’s the Best! Great deal with Superior Service and Sales by Brandon Vaden. He’s the Best! More
by Myharley1962!
