Wilson County Motors Chevrolet Buick GMC
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Stuart was very helpful and knowledgeable on my car I purchased. It was a quick and easy process which is what I needed to hurry up and get back on the road after my wreck! I'm from out of state so I had purchased. It was a quick and easy process which is what I needed to hurry up and get back on the road after my wreck! I'm from out of state so I had an option to have it delivered by one of their drivers, had everything set up for it to be delivered then decided last minute to make a road trip to go pick it up myself instead of waiting. There was no problem with that last minute change of plan either! Thanks Stuart for making this an easy process. More
Stuart was very knowledgeable about the Silverado truck I was interested about and had a very customer focused approach to the purchasing process. Wilson County motors is an excellent dealer. was interested about and had a very customer focused approach to the purchasing process. Wilson County motors is an excellent dealer. More
Most of the time when you purchase a vehicle it is not the most pleasurable experience in the world. Having to practically beg the dealer to follow up with you or actually do the things that you had agree the most pleasurable experience in the world. Having to practically beg the dealer to follow up with you or actually do the things that you had agreed on. Not here at Wilson County. I know that Jeff hasn’t been here for very long, but he has been in the industry for quite some time and knows exactly how to help a customer. Saying treat someone the way you want to be treated is a complete understatement. Jeff was always first to reach out and give updates on things going on with my truck and even texted me to let me know that my wife and kids had arrived safely to the dealership, and what vehicle was loaned while the truck was worked on. My wife even told me that the employees here even tried to help buckle in the children and made sure that everything was correct before sending them on the road. I’ve dealt with many dealerships before and have never received customer service like this before. Jeff and Tyler, Thank you! More
What a great experience! That team is fantastic.....(Brandon, Magic Season Mike, Angela and Internet John). I would definitely recommend purchasing a vehicle from them. fantastic.....(Brandon, Magic Season Mike, Angela and Internet John). I would definitely recommend purchasing a vehicle from them. More
The day after New Years days, got back into town in a car I had purchased back in Aug. 2019. The car had been having some issues and the check engine light wouldn’t stay on for long so it could never get rea I had purchased back in Aug. 2019. The car had been having some issues and the check engine light wouldn’t stay on for long so it could never get read or dealt with. Finally it stayed on and at the stop light in front of the dealership the car literally started shaking. We went start to the dealership. My girl is furious at this point and gets a salesman and Stuart. They get me right out of that car and into a brand new one. Stuart and another salesman both drove the original car and were just as confused as to what the issues were but were more then happy to help me get into a newer car. More
Service was wonderful and thoughtful. My salesman was very knowledgeable of the cars, and took my finances into account with every suggestion. I have no doubt that I got the best deal possible thanks to very knowledgeable of the cars, and took my finances into account with every suggestion. I have no doubt that I got the best deal possible thanks to his help. More
Excellent service, friendly staff. This is the second vehicle we’ve purchased from Wilson Co. Motors in the last 2 months. The staff is great, very pleasant to work with. They go above This is the second vehicle we’ve purchased from Wilson Co. Motors in the last 2 months. The staff is great, very pleasant to work with. They go above and beyond to make your experience enjoyable. Will definitely shop with them again in the future! More
Great atmosphere and a very friendly staff, Stuart was very professional and went out of the way to make sure that we were satisfied. Wilson County Motors has a great selection of vehicles and we easily f very professional and went out of the way to make sure that we were satisfied. Wilson County Motors has a great selection of vehicles and we easily found exactly what we were looking for. More
People were nice but vehicles weren’t so hot. I bought a Chevy Colorado brand new in 2016. There were all sorts of issues with it for 3 years. I sold it at 40,000 miles. Every 3-4 months, the computer gave Chevy Colorado brand new in 2016. There were all sorts of issues with it for 3 years. I sold it at 40,000 miles. Every 3-4 months, the computer gave a reduced engine power error that limits your speed and required maintenance at the dealership. I enjoyed the truck when it worked, but I could never trust it. I had the diesel version, which had good gas mileage and good tow capacity for the size. I had to change out the diesel tank, entire diesel exhaust system twice, 4 different sensors, and random check engine lights that only required a software update. I got rid of it before the warranty was over... I didn’t want to risk owning it outside of warranty. Very disappointing. my grandad has had similar issues with vehicles he has bought there. More
I bought a vehicle in Aug. 2019. I only bought it because I was told the brakes (that everyone agreed at the time needed work) WOULD BE FIXED. This is almost Christmas and they are not fixed. I went to servi I was told the brakes (that everyone agreed at the time needed work) WOULD BE FIXED. This is almost Christmas and they are not fixed. I went to service department 3 times with the issue. The 1st time they turned the rotors and said "if you have to come back we'll just replace them" I didnt make it home before it happened again! Made another appointment sat for couple hours for them to come out and say nothing was wrong. They should have simply replaced the rotors and possibly brakes the 1st time! The salesman just blowing smoke and block me on FB. Also after they didnt fix the issue he blocked my phone. He is ABSOLUTELY nothing but a liar. Service department is an ABSOLUTE joke and Kurt lied to my face about "we'll make sure your happy" they are out to sell you the vehicle then run you around. Iv wasted enough time with them. We are looking for a car for my wife now. NOT at Wilson County dealership. We're going anywhere but, here. Please dont let them waste your time and lie to you. Simply pass the dealership and go to a different one. I have contacted a laywer and I have to meet her this next week to give her the paperwork that states the brakes will be fixed. Please keep on looking. Do not shop here. More