Wilson County Hyundai

An automatic e-mail response from Paine acknowledged the internet offer I made on a 2010 Kia Rio they had advertised in the Tennessean. Sean responded the next day with an appropriate response declining the internet offer I made on a 2010 Kia Rio they had advertised in the Tennessean. Sean responded the next day with an appropriate response declining the offer and an invitation to call him. I called the following day with an increased offer and spoke to Louis who relayed the further inquiry to Simon who returned my call on his day off in which he gave me a revised figure. The next day the car was cleaned and available for me to examine and test drive. I was given the CARFAX and a list of work they had done on the vehicle. He offered to have me inspect the vehicle with one of their mechanics, but had no objection to my taking the vehicle across the road to Firestone to examine the vehicle for $25. Satisfied with the vehicles condition I asked for the possibility of further lowering the price which they did enough to make me feel comfortable with the purchase. Belinda completed the paperwork and provided further warranty coverage cost information which was declined but remained available for a period should I change my mind. The vehicle was further prepped, fueled, and a second key located. The process and atmosphere was very pleasant, informative, and helpful with options and alternatives discussed when asked about. I was invited to respond in this forum as well as to an e-mail from Paine allowing me to register my experience at this dealership. More

This vehicle purchase was the best yet for me. No run around from anyone throughout the buying process. Jeff Mazza was great to work with. He held up his end of the bargain all the way through the sell around from anyone throughout the buying process. Jeff Mazza was great to work with. He held up his end of the bargain all the way through the sell without hassle. Also, Dave Stea was a pleasure to work with in the Finance department. No pressure, just honest information and the numbers stayed true from the Jeff's desk to his. It sure is great to have a dealership with morals this close to home. We'll be back! More

This is the most pleasant and professional car buying experience I have ever had. David Stea was very honest, forthcoming, dependable, professional and courteous. We could not have asked for a better per experience I have ever had. David Stea was very honest, forthcoming, dependable, professional and courteous. We could not have asked for a better person to deal with. We are very pleased with our new car and David Stea had A LOT to do with us choosing to buy with this dealership. More

Excellent customer service, personable and true to word regarding price/selection and no hidden fees. I would recommend this dealership to anyone. The closing experience was quick, easy and pleasurable. regarding price/selection and no hidden fees. I would recommend this dealership to anyone. The closing experience was quick, easy and pleasurable. More

I had a great experience at Wilson County Hyundai! When I arrived there Rob Crockett came to show me several different cars. He was very laid-back and I told him what I was looking for as far as type of c I arrived there Rob Crockett came to show me several different cars. He was very laid-back and I told him what I was looking for as far as type of car and price, and he did everything he could to get me in the right car. I never felt pressured which was nice after going to several other dealerships that were pushy. They worked with me on pricing for the car that I wanted and I drove off the lot with it the same day. This was my best car buying experience and I highly recommend going to Wilson County Hyundai and asking for Rob Crockett if you are looking for a car. More

I have purchased a lot of cars & trucks in my life. This experience has been the best of all my transactions and I attribute that to my sales person,Bobby Carter. Everything Bobby told me he followed This experience has been the best of all my transactions and I attribute that to my sales person,Bobby Carter. Everything Bobby told me he followed through with and more. He has a very positive attitude and I felt like I was dealing with the owner. This kind of sales person is very rare. If I could I would give him a raise! GREAT EXPERIENCE!!! I have already shared this with some of my friends. More

David Stea was easy to deal with. He is very knowledgable and the Wilson County team was very accomodating thru out the sales process. I highly reccommend that if you are going to buy a Hyundai in the Nashv and the Wilson County team was very accomodating thru out the sales process. I highly reccommend that if you are going to buy a Hyundai in the Nashville and surrounding area, Call David Stea at Wilson County Hyundai. More

The transaction was totally hassle-free and all personnel dealt with were very courteous and accommodating. Ryan was not pushy and he answered all questions right on the spot in a timely manner and instructe dealt with were very courteous and accommodating. Ryan was not pushy and he answered all questions right on the spot in a timely manner and instructed us on how to use all the bells and whistles on the new car. More

Everything about this experience was a 5! From the beginning Rob had a very laid-back approach and asked me what I was looking for, and he then did everything he could to get me in the right car. I n beginning Rob had a very laid-back approach and asked me what I was looking for, and he then did everything he could to get me in the right car. I never felt pushed or pressured on anything-even on the extras they offer after a deal has been made! This was my best car buying experience and it was all thanks to this dealership's goal of complete satisfaction, and Rob's helpful approach! Thanks! More

Ryan was able to answer all my questions without pressuring me to make a decision that I was not ready to make. While at the dealership he offered me water and coffee. He also informed me about th pressuring me to make a decision that I was not ready to make. While at the dealership he offered me water and coffee. He also informed me about the location of the restrooms without me asking. During the purchasing process he kept me up to date on the status and what the next step would be. After the process he told me that if I had any questions feel free to call him. I am very much aware of how important customer service is and that not everyone is good at it. I am thankful that Ryan was available to assist me in the purchasing process. More