Wilson County Hyundai

We as a family have bought at leased 5 vehicles from Wilson County Hyundai and have never had a problem. Wilson County Hyundai and have never had a problem. More

Jacob was very easy to work with. He was patient and answered all our questions. We made several trips to the dealership before purchasing the vehicle and at no time there was pressur He was patient and answered all our questions. We made several trips to the dealership before purchasing the vehicle and at no time there was pressure to buy. Jacob even answered our calls while off work. I would highly recommend Jacob to anyone looking to buy a vehicle from Wilson County Hyundai. More

Wilson County Hyundai Employs ONE EXCEPTIONAL Customer Service Professional Philip McDonald is the ONE Beyond Exceptional Customer Service SPECIALIST (not just "Representative") in the Maintenance Depart Service Professional Philip McDonald is the ONE Beyond Exceptional Customer Service SPECIALIST (not just "Representative") in the Maintenance Departent of Wilson County Hyundai. Mr. McDonald approaches his customers as if they're are long, lost friends. His greeting and broad smile are genuine and welcoming. In stark contrast to Mr. McDonlad's "colleagues," his professionalism rises above and beyond the "norm." Having experienced worse-than-disappointng episodes with more than one of the aformentioned colleagues of Mr. McDonald, I determined to stop taking my Hyundai [which I purchased as a new car, there] to WCH for service. However, Mr. McDonald communicated that HE would be the WCH Pro to assist me in the care of my vehicle if I would return as a customer. Based on that promise, I returned to WCH for my most recent service. Mr. McDonald did not disappoint. He is a man of his word; an extremely professional Technician who is expert in the technical & advising areas or his profession. More importanly, he is steeped in integrity, kindness, affinity--a genuine warmth of spirit-- for his fellow humans. WCH should make Mr. McDonald a Trainer of the "other" employees whose demeanor & attitude toward customers demonstrates palpable disdain: an "I can't wait until your are out of my hair" attitude toward the person(s) who are so misforutnate as to fall into the clutches of that Customer N0-Service "professional". Thank you, Philip McDonald for making this (& many others') customer's experience at WCH service department above & beyond positive. Date of experience: April 11, 2025 More

Wilson County Hyundai Employs ONE EXCEPTIONAL Customer Service Professional Philip McDonald is the ONE Beyond Exceptional Customer Service SPECIALIST (not just "Representative") in the Maintenance Depart Service Professional Philip McDonald is the ONE Beyond Exceptional Customer Service SPECIALIST (not just "Representative") in the Maintenance Departent of Wilson County Hyundai. Mr. McDonald approaches his customers as if they're are long, lost friends. His greeting and broad smile are genuine and welcoming. In stark contrast to Mr. McDonlad's "colleagues," his professionalism rises above and beyond the "norm." Having experienced worse-than-disappointng episodes with more than one of the aformentioned colleagues of Mr. McDonald, I determined to stop taking my Hyundai [which I purchased as a new car, there] to WCH for service. However, Mr. McDonald communicated that HE would be the WCH Pro to assist me in the care of my vehicle if I would return as a customer. Based on that promise, I returned to WCH for my most recent service. Mr. McDonald did not disappoint. He is a man of his word; an extremely professional Technician who is expert in the technical & advising areas or his profession. More importanly, he is steeped in integrity, kindness, affinity--a genuine warmth of spirit-- for his fellow humans. WCH should make Mr. McDonald a Trainer of the "other" employees whose demeanor & attitude toward customers demonstrates palpable disdain: an "I can't wait until your are out of my hair" attitude toward the person(s) who are so misforutnate as to fall into the clutches of that Customer N0-Service "professional". Thank you, Philip McDonald for making this (& many others') customer's experience at WCH service department above & beyond positive. Date of experience: April 11, 2025 More

What has happened to Hyundai! ?! We purchased our car, and the platinum warranty, in 2017. For years we had wonderful experiences with other Hyundai dealerships… and then we took o ?! We purchased our car, and the platinum warranty, in 2017. For years we had wonderful experiences with other Hyundai dealerships… and then we took our vehicle to Wilson County Hyundai. We brought our car in with a list of issues that needed to be addressed… a transmission jerkiness, a check engine light on, an A/C actuator issue, among others. As the A/C issue is intermittent, we brought video of the issue. They had my car for three weeks, during which time they did not communicate with us unless we called them. At the beginning of week 3, they offered us a loaner vehicle when they told us they would need more time with my car. Today they called to tell us my car was ready to be picked up. We picked up the car to find that they had fixed ZERO of the issues. They said that they could not replicate any of the issues so they didn’t fix anything. Then they escorted us out the door and locked it behind us (apparently they are very serious about closing at 6 pm). As we drove away, with the check engine light still on, the transmission jerked in the very manner they claimed they could not replicate. This experience has made us very very certain that we will never again buy a Hyundai because they cannot be trusted to honor their warranty nor to fix the issues that the vehicle has. 3 weeks without our car put undue hardship on our family…and having the car returned without any resolution to ANY issue was a slap in the face. Shame on you Wilson County Hyundai. More

Couldn’t ask for better service from everyone at the dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and are very appreciated More

This is the 2nd car I have purchased from Rob. Say the jeep on the lot and called him directly. Rob is a pleasure to work with. Say the jeep on the lot and called him directly. Rob is a pleasure to work with. More

Alex Sinclair is your guy if you want a great car buying experience!! He took the time to understand what I wanted and worked with me to ensure I was happy. He is a true professional and walks through every experience!! He took the time to understand what I wanted and worked with me to ensure I was happy. He is a true professional and walks through every aspect with you. Thanks Alex!! More

It was great dealing with Matthew. This is the second vehicle we have purchased with him at Wilson Co Hyundai. He genuinely cares that his customers leave happy. We highly recommend This is the second vehicle we have purchased with him at Wilson Co Hyundai. He genuinely cares that his customers leave happy. We highly recommend ! More

I purchased a 2025 Tucson Hybrid from Wilson County Hyundai and the process was excellent. Dylan Coleman had the vehicle ready for us to test drive and took his time with us, explaining the tech. Every Hyundai and the process was excellent. Dylan Coleman had the vehicle ready for us to test drive and took his time with us, explaining the tech. Everyone we had contact with were friendly and helpful. Buying a car from Wilson County Hyundai is an easy, enjoyable process. More