Wilson County Hyundai

What has happened to Hyundai! ?! We purchased our car, and the platinum warranty, in 2017. For years we had wonderful experiences with other Hyundai dealerships… and then we took o ?! We purchased our car, and the platinum warranty, in 2017. For years we had wonderful experiences with other Hyundai dealerships… and then we took our vehicle to Wilson County Hyundai. We brought our car in with a list of issues that needed to be addressed… a transmission jerkiness, a check engine light on, an A/C actuator issue, among others. As the A/C issue is intermittent, we brought video of the issue. They had my car for three weeks, during which time they did not communicate with us unless we called them. At the beginning of week 3, they offered us a loaner vehicle when they told us they would need more time with my car. Today they called to tell us my car was ready to be picked up. We picked up the car to find that they had fixed ZERO of the issues. They said that they could not replicate any of the issues so they didn’t fix anything. Then they escorted us out the door and locked it behind us (apparently they are very serious about closing at 6 pm). As we drove away, with the check engine light still on, the transmission jerked in the very manner they claimed they could not replicate. This experience has made us very very certain that we will never again buy a Hyundai because they cannot be trusted to honor their warranty nor to fix the issues that the vehicle has. 3 weeks without our car put undue hardship on our family…and having the car returned without any resolution to ANY issue was a slap in the face. Shame on you Wilson County Hyundai. More

Couldn’t ask for better service from everyone at the dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and dealership! Broke down on a trip to Florida and they helped me purchase a new car! Which was no easy feet from out of town! They did a great job and are very appreciated More

This is the 2nd car I have purchased from Rob. Say the jeep on the lot and called him directly. Rob is a pleasure to work with. Say the jeep on the lot and called him directly. Rob is a pleasure to work with. More

Alex Sinclair is your guy if you want a great car buying experience!! He took the time to understand what I wanted and worked with me to ensure I was happy. He is a true professional and walks through every experience!! He took the time to understand what I wanted and worked with me to ensure I was happy. He is a true professional and walks through every aspect with you. Thanks Alex!! More

It was great dealing with Matthew. This is the second vehicle we have purchased with him at Wilson Co Hyundai. He genuinely cares that his customers leave happy. We highly recommend This is the second vehicle we have purchased with him at Wilson Co Hyundai. He genuinely cares that his customers leave happy. We highly recommend ! More

I purchased a 2025 Tucson Hybrid from Wilson County Hyundai and the process was excellent. Dylan Coleman had the vehicle ready for us to test drive and took his time with us, explaining the tech. Every Hyundai and the process was excellent. Dylan Coleman had the vehicle ready for us to test drive and took his time with us, explaining the tech. Everyone we had contact with were friendly and helpful. Buying a car from Wilson County Hyundai is an easy, enjoyable process. More

Rob Crockett is an outstanding salesman and definitely an assist to Wilson County Hyundai. He listened to what I wanted in my second Tucson and had the car waiting when I arrived. Rob answered all my questio assist to Wilson County Hyundai. He listened to what I wanted in my second Tucson and had the car waiting when I arrived. Rob answered all my questions, etc. He explained everything throughly on the Tucson Limited. Everyone I had contact with at Wilson County Hyundai during my purchase provided excellent customer service. They go beyond what is expected. Looking for a vehicle, give Rob Crockett a call. More

Had a great experience at WCH. So happy to have met Alex Sinclair. He was the friendliest, most pleasant, personable and fun salesman I've ever encountered. He really took the time So happy to have met Alex Sinclair. He was the friendliest, most pleasant, personable and fun salesman I've ever encountered. He really took the time to get to know what I was shopping for and answer all my questions. Alex was an absolute pleasure to work with. Also want to give a shout out to Bobby Raines in finance. He's the first car finance guy I've ever encountered who actually has a great personality and was a pleasure to meet and work with. Both of these guys are real assets to WCH. I definitely recommend them for a great car buying experience. More

Dylan Coleman was exceptional to work with from my first inquiry through my ultimate purchase. I never felt pressured to do anything I was uncomfortable with and I’m pleased with my new car. Dylan was knowl inquiry through my ultimate purchase. I never felt pressured to do anything I was uncomfortable with and I’m pleased with my new car. Dylan was knowledgeable, personable, and left me feeling good about this experience. I really appreciate all he did including the extra help with all the settings and walking me through the amenities. More

Very helpful in making sure that w were able to get exactly what we needed out of a new car. exactly what we needed out of a new car. More