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Willowbrook Ford

Willowbrook, IL

4.4
196 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 196 reviews

July 23, 2025

I have done business at this dealership for many years and never had a problem with service . Matt Hull is always attentive to my service needs and thorough. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
Jul 24, 2025 -

Willowbrook Ford responded

Ray, thank you for your business and feedback. Matt and the rest of our team look forward to working with you again at Willowbrook Ford!

July 18, 2025

I always get great service and great persons to work on my vehicle. I always want Matt to work on my car, if it is possible. More

by dpisciotto48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jul 18, 2025 -

Willowbrook Ford responded

Your support means the world to us! Thank you for trusting Willowbrook Ford with your repeat business and highlighting Matt's great work.

July 18, 2025

Service representative Sam he was very nice make everything smooth you talking about professional person More

by Jimawad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 21, 2025 -

Willowbrook Ford responded

Jim, your business means so much to us! Thank you for choosing Willowbrook Ford and for sharing your support of Sam.

July 16, 2025

The service at Willowbrook Ford is top notch. The service advisor Matt Hull is great to work with he explains everything that is recommended for my vehicle and lets you make a decision if you wan More

by Billbabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
Jul 17, 2025 -

Willowbrook Ford responded

Thank you for your continued business and confidence in Matt and the team! We appreciate your support and five-star review!

July 14, 2025

Sam is an excellent service consultant. He listens, reviews options and advises well. He stays in touch and is easy to work with. Dave M. Is very knowledgeable and professional in repairing More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vesely, David Missak
Jul 14, 2025 -

Willowbrook Ford responded

Hi Ray, Thank you for your kind review of Sam and Dave! We are happy to hear that they took such great care of you and your vehicle. We appreciate your business and we hope to see you again at Willowbrook Ford!

July 10, 2025

This dealership was great, Anthony was very helpful during the entire process and made everything nice and simple. More

by Daudelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager
Jul 11, 2025 -

Willowbrook Ford responded

It means a lot to hear that Anthony and the team made your experience so seamless. Thank you for choosing Willowbrook Ford!

July 03, 2025

I had a great experience thanks to the helpful and attentive team. I worked with Simone, who was incredibly informative and made sure I got everything I wanted in my car. He took the time to answer al More

by Miriamhernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simone
Jul 07, 2025 -

Willowbrook Ford responded

Miriam, thank you for the great review! We appreciate your business and we hope to see you again at Willowbrook Ford. Safe travels ahead!

July 02, 2025

Helpful ,informative and fast,Ready to answer any question that I have.Thank you.See you again. More

by anetaserafimoska79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claude
Jul 03, 2025 -

Willowbrook Ford responded

We are grateful to have earned your repeat business! Thank you for choosing Willowbrook Ford and for sharing your experience. Drive safely!

May 02, 2025

I have always received excellent service from the service department at Willowbrook Ford. At my most recent visit, Mike Mashburn provided some of the best service we've ever had. Kind, patient, personable, h More

by JAYNEFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mashburn
February 23, 2025

Will never purchase from them again! Purchased a use vehicle from them which has been plagued with issues in and out of the dealership over the past year they had it for about 6 months More

by JF305
Finance Experience
Recommend Dealer
No
Employees Worked With
General manager
Feb 24, 2025 -

Willowbrook Ford responded

It's disheartening to hear about your ongoing issues with the vehicle and our service. We strive for transparency and quality in all repairs, so it's concerning to learn of these repeated problems. Please reach out directly so we can address this situation more thoroughly and work towards a resolution that meets your expectations. Thank you, Brian Zawarus - General Manager - 630-986-5000

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