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Willowbrook Ford

Willowbrook, IL

4.7
244 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 244 reviews

March 14, 2026

Service gentlemen that I had Nico was very kind and considerate and very thorough telling me what was wrong with my Ford escort not pressuring me on anything and guiding me along the process I have to More

by goofygrandma6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico Castillo
Mar 16, 2026 -

Willowbrook Ford responded

We're glad to hear Nico made you feel at home! We’ll be sure to pass on your kind words. Thank you for choosing Willowbrook Ford. See you Monday!

March 14, 2026

Good service writer. He listened to the problems and helped getting them handled. Also he went out of his way on another matter. More

by M Bennett
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 16, 2026 -

Willowbrook Ford responded

Thank you for sharing your experience with our service team! We are happy to hear our team went the extra mile to take care of you. - The Willowbrook Ford Team

March 13, 2026

very happy with Brian Binder who sold me the car. ..........very knowledgeable and not overbearing...........also the credit person Noel Schlueter was very good at his craft More

by Yogi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Binder Noel Schlueter
Mar 13, 2026 -

Willowbrook Ford responded

Yogi, thank you for choosing Willowbrook Ford! We're delighted to hear that Brian and Noel made your experience smooth and enjoyable. Safe travels in your new car!

March 12, 2026

They are very competent and kind to customers explaining all that ypu ask for in a good way, This is my personal experience . More

by Zaloumisgallord@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS
Mar 12, 2026 -

Willowbrook Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We truly appreciate your business and we hope to see you again at Willowbrook Ford.

March 08, 2026

Full attention with clear and accurate time estimate. Numerous updates during the day since they knew I needed my car back. Well done! More

by Sdamo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana
Mar 09, 2026 -

Willowbrook Ford responded

Thank you for sharing your awesome feedback with us! It was our pleasure to assist you and keep you informed every step of the way. We hope to see you again at Willowbrook Ford!

March 07, 2026

Facilities is neat, clean, comfortable, water and coffee available while you are waiting, friendly environment More

by Ohm54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Mar 09, 2026 -

Willowbrook Ford responded

We love hearing that you felt comfortable while visiting Willowbrook Ford! Thanks for sharing your review and for highlighting our clean and welcoming facility.

March 06, 2026

I took my car for a regular oil change. The guy from the service told me that I need to replace the front and rear brakes, saying they were very bad. I told him not to change them and took More

by Dragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel
March 04, 2026

Great service experience! Had multiple repairs done with estimate exceeding $5K Polite, clear, FAST communication with all staff. Provided easy to understand written quot More

by ThumbsUpReview2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis - service adviser, Service Manager
Mar 04, 2026 -

Willowbrook Ford responded

We're delighted we could assist you quickly and thoroughly. Thank you for choosing Willowbrook Ford, and we look forward to seeing you again. Safe travels!

February 27, 2026

I am writing this letter to express my heartfelt gratitude for the exceptional service of my ( (engine light) that you have provided to me. Your dedication, professionalism, and attention to detail More

by atreadway2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LUIS,GIRON
Feb 27, 2026 -

Willowbrook Ford responded

We're truly touched by your thoughtful review! It's fantastic to hear that Luis and the team made such a positive impression. We appreciate your support and look forward to assisting you again at Willowbrook Ford!

February 24, 2026

Very thorough, detailed assessment of my repair work & diagnostic testing results and service rep Matt Hull was very professional. More

by Billy T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
Feb 24, 2026 -

Willowbrook Ford responded

Billy, we love to hear feedback like this. It was our pleasure to help you with your repairs! We will be sure to pass along your kind words to Matt and the team. See you next time at Willowbrook Ford Service.

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