Willowbrook Ford

If you care about your time, energy and money, AVOID I just wanted everyone to know about the terrible experience I had with my family at this dealership and what makes it even worse is that I brought th I just wanted everyone to know about the terrible experience I had with my family at this dealership and what makes it even worse is that I brought them there. Anyway we picked the car after all the B.S. they try to feed us, by trying to sell us some used cars, taking advantage of the fact that my brother in law did not have a good credit score. Finally my mother in law co-signed for him and we tried to talk the price down, the finance manager was fighting over $75. I told him that is unbelievable that he would fight over $75. Finally my mother in law said she will pay that stinking $75. Afterwards, the finance manager that was closing the papers with us was trying to sell us an (extra warranty) I told him fine, give us something off on it and we will take it. Besides the fact that he continued to insult our intelligence(practically saying that we are stupid) I can believe that they put somebody like that to work with people that spend thousands and thousands of $$$. Finally after spending a whole day there at the dealer, I got upset and raised my voice (which maybe I should not have done) but everyone has a limit, Right?! While I'm holding my three years old son in my hands, because he was so tired. He proceeds to ask me why am I talking to him like 'I'm getting ready to hit him" Can you imagine that they would talk to you like that in front of your family, not just that but A three years old child. Terrible, please save your self some time, energy and money. DON'T GO TO THIS DEALER. TERRIBLE More

Me and my friend are both very tall and Willowbrook Ford had a used Thunderbird on their lot. We just wanted to sit in it and and see if we fit top up and down. Neither of us did. But the salesmen were m had a used Thunderbird on their lot. We just wanted to sit in it and and see if we fit top up and down. Neither of us did. But the salesmen were more then accomodating and understanding. More

Kyle was my sales representative and was not only very knowledgeable on the Ford brand but also more than willing to assist with my every need. His follow up and overall customer services was supurb. I knowledgeable on the Ford brand but also more than willing to assist with my every need. His follow up and overall customer services was supurb. I would highly recommend him to all of my family and friends. More

David Dickey was an excellent salesman. He didn't BS around, and gave us the best price the first time. When I have to buy another car, I'm definitely coming to him! He also made it a quick trip. I hate around, and gave us the best price the first time. When I have to buy another car, I'm definitely coming to him! He also made it a quick trip. I hate spending all day at the dealership and it was the quickest experience I've ever had at the dealership! More

Fraudulent dealership and dishonest salesman. Purchased a used car that was inspected to be in excellent condition just to find out that it had thousands of dollars in damage including faulty breaks and crac used car that was inspected to be in excellent condition just to find out that it had thousands of dollars in damage including faulty breaks and cracked motormount. Safety and honesty is not their concern. Find another dealer... More

I just bought my first Ford from Willowbrook Ford! Dan Basic took really good care of me! My shopping experience was enjoyable, easy and fast! I recommend Willowbrook Ford! Basic took really good care of me! My shopping experience was enjoyable, easy and fast! I recommend Willowbrook Ford! More

My experience at Willowbrook Ford was refreshing. I felt comfortable and welcome from the moment I walked in the door. Dan assisted me with the vehicle I was looking for and some additional products I wante comfortable and welcome from the moment I walked in the door. Dan assisted me with the vehicle I was looking for and some additional products I wanted to add to my new Ford. I highly recommend this dealership because they really care about the customer, no hassles no pressure. More