Willowbrook Ford

very friendly people, very friendly service After looking through private buyers for quite some some time and seeing nothing but duds, it was a great change of pace to drive some cars that were After looking through private buyers for quite some some time and seeing nothing but duds, it was a great change of pace to drive some cars that were in good condition and actually worth my while. I was hoping to not go the dealer route, but Ken Brown was able to hook me up with a car that worked great for me. Even though we came in at the tail end of their business hours, he was extremely friendly. He's very honest and forthcoming and doesn't apply pressure to get a car out of your price range. If I am in need of a great car and a good deal in the future, I'll definitely come to him. More

Ask for Dickey! Repeat buyer from the same salesman (3/2015 and 9/2015). David Dickey is the kindest, most easy going salesman there ever was. He doesn't waste your t Repeat buyer from the same salesman (3/2015 and 9/2015). David Dickey is the kindest, most easy going salesman there ever was. He doesn't waste your time going back and forth on price for hours on end. On both purchases (one in March, one last weekend) I made an offer on a brand new car. On one they actually came back UNDER what my offer was, stating they could do better than what I was willing to pay. On the second purchase they came extremely close and we walked away confident in the deal. ALL OF MY FUTURE PURCHASES WILL BE FROM DAVID, whether he remains at this dealer or not! Vehicles in question were both brand new 2015 Ford F-150 Lariat 2016 Ford Escape Titanium More

Horrible people Horrible service. They do not help at all this company used to stand for unique service now it has horrible people working for it and service sucks. S Horrible service. They do not help at all this company used to stand for unique service now it has horrible people working for it and service sucks. Such a disappointment of an old good American compny More

Wonderful Service!!! Our first visit to Willowbrook Ford, and we will never go anywhere else...The salesman to ask for is Bill Parks...straight up, genuine and honest...an Our first visit to Willowbrook Ford, and we will never go anywhere else...The salesman to ask for is Bill Parks...straight up, genuine and honest...and best of all...NOT PUSHY!! We have been searching for a dealership for quite sometime that is fair and actually listens to what we are looking for...we actually drove 45 min to this dealership and are so thankful we did. More

Great customer service! Our family purchases a lot of vehicles from Willowbrook ford and the main reason is thier customer service. The staff is ALWAYS friendly and helpful a Our family purchases a lot of vehicles from Willowbrook ford and the main reason is thier customer service. The staff is ALWAYS friendly and helpful and today, Bill Parks was no exception! He was great when I had a snag and helped me figure it all out:). More

If you care about your time, energy and money, AVOID I just wanted everyone to know about the terrible experience I had with my family at this dealership and what makes it even worse is that I brought th I just wanted everyone to know about the terrible experience I had with my family at this dealership and what makes it even worse is that I brought them there. Anyway we picked the car after all the B.S. they try to feed us, by trying to sell us some used cars, taking advantage of the fact that my brother in law did not have a good credit score. Finally my mother in law co-signed for him and we tried to talk the price down, the finance manager was fighting over $75. I told him that is unbelievable that he would fight over $75. Finally my mother in law said she will pay that stinking $75. Afterwards, the finance manager that was closing the papers with us was trying to sell us an (extra warranty) I told him fine, give us something off on it and we will take it. Besides the fact that he continued to insult our intelligence(practically saying that we are stupid) I can believe that they put somebody like that to work with people that spend thousands and thousands of $$$. Finally after spending a whole day there at the dealer, I got upset and raised my voice (which maybe I should not have done) but everyone has a limit, Right?! While I'm holding my three years old son in my hands, because he was so tired. He proceeds to ask me why am I talking to him like 'I'm getting ready to hit him" Can you imagine that they would talk to you like that in front of your family, not just that but A three years old child. Terrible, please save your self some time, energy and money. DON'T GO TO THIS DEALER. TERRIBLE More

Me and my friend are both very tall and Willowbrook Ford had a used Thunderbird on their lot. We just wanted to sit in it and and see if we fit top up and down. Neither of us did. But the salesmen were m had a used Thunderbird on their lot. We just wanted to sit in it and and see if we fit top up and down. Neither of us did. But the salesmen were more then accomodating and understanding. More

Kyle was my sales representative and was not only very knowledgeable on the Ford brand but also more than willing to assist with my every need. His follow up and overall customer services was supurb. I knowledgeable on the Ford brand but also more than willing to assist with my every need. His follow up and overall customer services was supurb. I would highly recommend him to all of my family and friends. More

David Dickey was an excellent salesman. He didn't BS around, and gave us the best price the first time. When I have to buy another car, I'm definitely coming to him! He also made it a quick trip. I hate around, and gave us the best price the first time. When I have to buy another car, I'm definitely coming to him! He also made it a quick trip. I hate spending all day at the dealership and it was the quickest experience I've ever had at the dealership! More

Fraudulent dealership and dishonest salesman. Purchased a used car that was inspected to be in excellent condition just to find out that it had thousands of dollars in damage including faulty breaks and crac used car that was inspected to be in excellent condition just to find out that it had thousands of dollars in damage including faulty breaks and cracked motormount. Safety and honesty is not their concern. Find another dealer... More