Willowbrook Ford

Best customer service! Arrived an hour and a half from closing, salesman David Palumbo was great. He walked is through our options, allowed us a look at several different mo Arrived an hour and a half from closing, salesman David Palumbo was great. He walked is through our options, allowed us a look at several different models of suv, then test drive. We had reservations about the costs involved with a brand new suv and he found a 2016 model that fit our needs and price range and explained everything to us so that my wife and I felt comfortable with the choice we made. Finance manager Sebastian was excellent in working his experience to get my payment to where I needed it to be to fit my budget. A very great experience all around with everyone at willowbrook ford! More

Carrie Pique Was wonderful. Carrie worked hard to find exactly the vehicle I needed!! Everyone was very professional and helpful. Kudos to Carrie and Willowbrook Ford!! I'll Carrie worked hard to find exactly the vehicle I needed!! Everyone was very professional and helpful. Kudos to Carrie and Willowbrook Ford!! I'll do business with them again More

Pleasant and straightforward experience buying a used car I researched on line for a specific used car and found the vehicle I was looking for at Willowbrook Ford. The internet manager, Mike Hamilton, contact I researched on line for a specific used car and found the vehicle I was looking for at Willowbrook Ford. The internet manager, Mike Hamilton, contacted me ASAP the following morning and was really a pleasure to talk to. He confirmed the used car I was looking for was still in stock. I drove from Chicago to Willowbrook that day and met with Mike whom was just as friendly in person as he was on the phone. He introduced me to a sales rep, Raul Figueroa, whom was also very friendly. Raul and I went on a test drive, and during that entire time not once did I feel pressured into buying the car. Raul was very friendly, helpful and did what he could to help me feel comfortable. I bought the car and the following day brought it to have an auto diagnostics test and was told by the service men that the car is in great working condition, no drips, no mechanical problems, etc. They basically said I bought a great car!! How cool is that! I would recommend both Raul and Willowbrook Ford to other folks interested in buying a car. Thanks guys! More

Purchasing a Transit Connect Wagon I stopped in after playing golf nearby to see a Transit Connect Wagon at Willowbrook. After seeing a used car, I told my salesperson Carrie Pique the I stopped in after playing golf nearby to see a Transit Connect Wagon at Willowbrook. After seeing a used car, I told my salesperson Carrie Pique the car I wanted. They found the car and had it at the dealer the next day. When my wife and I arrived, we were introduced to David Palumbo, because Carrie was busy selling a car to another customer. We did a test drive. My wife drove the van first, and then me. David was fun to be with and really enjoyed the benefits of XM radio. Being of a certain age, all of us enjoyed the oldies but goodies. After the test drive and a little haggling, with zero pressure, we arrived at a fair price. As you know, if you have ever purchased a new car, the paperwork takes a while because of the regulations imposed upon the dealer by the state and federal governments. We the met with the business manager, Sebastian. He was quick and efficient. We purchased an extended warranty given the complexity of the vehicles these days. I feel like this was the correct choice. My wife returned today to turn in our old van, and pick up the new. David met with my wife and gave her a tutorial on the touch screen system. I'm glad I didn't have to since my wife is the exact opposite of a geek times 10. Overall this purchase was a good experience. I recommend David Palumbo at Willowbrook Ford. More

Very helpful and friendly! Most pleasant experience buying a car I have had ever! I was very impressed with the speedy service and just the friendly atmosphere. I got a great tr Most pleasant experience buying a car I have had ever! I was very impressed with the speedy service and just the friendly atmosphere. I got a great truck and will be back! More

Used car purchase Great fast service. Never bought a car so fast. They had papers ready and waiting for my 3rd short visit! Very pleased with the dollar amount deal. Great fast service. Never bought a car so fast. They had papers ready and waiting for my 3rd short visit! Very pleased with the dollar amount deal. More

Great help no pressure David Palumbo was very helpful and provided a no pressure sales experience. I was looking for a new car for some time and willowbrook Ford was able to David Palumbo was very helpful and provided a no pressure sales experience. I was looking for a new car for some time and willowbrook Ford was able to get me into something I know I will enjoy. More

I recently purchased a Cadillac from Carrie Pique. I purchased a Cadillac and traded in my old Cadillac at Willowbrook Ford. Carrie Pique was my sales person. Fantastic dealership and sales person. F I purchased a Cadillac and traded in my old Cadillac at Willowbrook Ford. Carrie Pique was my sales person. Fantastic dealership and sales person. Fair and honest. More

Rating sales person David Palumbo was very helpful and knowledgable And assisted me in the process of buying a new truck. He made it a lot more stress-free than I though David Palumbo was very helpful and knowledgable And assisted me in the process of buying a new truck. He made it a lot more stress-free than I thought it would be and I highly recommend the sales person David Palumbo More

Ford Fusion - Joe Ragusa Joe Ragusa was excellent. He brought the car to my house and got me a great deal! I love my car and would highly recommend Willowbrook Ford and Joe Joe Ragusa was excellent. He brought the car to my house and got me a great deal! I love my car and would highly recommend Willowbrook Ford and Joe Ragusa to anyone who is looking for a great car and great service. More