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Willowbrook Ford

Willowbrook, IL

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Reviews
Vehicles
4.7
244 Reviews
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7301 S. Kingery Hwy

Willowbrook, IL

60527

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Showing 244 reviews

April 29, 2026

Easy to schedule the appointment; immediately greeted by the Service Tech Matt who stayed in touch with me during the service time. Experience was great snd appreciated . More

by camillesplace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in Service Department
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Apr 29, 2026 -

Willowbrook Ford responded

Thank you for sharing your excellent review of Matt and the team! We appreciate your business and hope to see you again at Willowbrook Ford!

April 17, 2026

Courteous and very helpful. Quality of service excellent. Service advisor Matt Hull excellent. Would go back for all repairs. More

by syouchison1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull
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Apr 17, 2026 -

Willowbrook Ford responded

Thank you for sharing your experience with Matt! We look forward to seeing you next time at Willowbrook Ford.

April 17, 2026

On time with my appointment, good manners véry attentive. Service preformed in a timely manner More

by kalane3521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 17, 2026 -

Willowbrook Ford responded

We are so happy that our Willowbrook Ford team delivered an excellent experience. Thank you, Kalane!

April 15, 2026

Matt Hull in Service is great to work with. He gives exceptional customer service and always has a smile. More

by Tony C
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hull, Andy Ricci
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Apr 15, 2026 -

Willowbrook Ford responded

Hi Tony, it's great to know Matt took great care of you. Thank you for choosing Willowbrook Ford for your vehicle's service!

April 10, 2026

Excellent- Considerably attentive and knowledgeable. The staff there is phenomenal! Excellent service from the initial call to picking up the vehicle! More

by Elizabeth Eichten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Vesely
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Apr 10, 2026 -

Willowbrook Ford responded

Hi Elizabeth! We're so pleased you had a seamless and attentive experience from start to finish. Thank you for choosing Willowbrook Ford!

April 07, 2026

Great service- kept me informed , Justin was terrific! !! Did not have to wait very long for service to be completed. I will continue to have my car serviced there More

by napsac60514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Apr 08, 2026 -

Willowbrook Ford responded

We're so pleased to hear that Justin and our team made your experience a positive one at Willowbrook Ford! Your feedback means a lot to us and we look forward to seeing you again. Safe travels!

March 29, 2026

Very prompt, courteous, and professional in the way i have been treated. Dianna was awesome More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dianna
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Mar 30, 2026 -

Willowbrook Ford responded

Pat, it means so much to us to see your review! Thanks from Dianna and the team at Willowbrook Ford.

March 21, 2026

Dear, the dealership is fine and friendly. While capped, I could go to oiled machine to get you in, they get you out More

by danielemclain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in employees are good and friendly.Not just one they work together
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Mar 23, 2026 -

Willowbrook Ford responded

Thank you for sharing your feedback about the Willowbrook Ford team! It's awesome to hear you are in good hands with our team. Take care, Daniel!

March 20, 2026

Justin at the Kia in Willowbrook is always very knowledgeable and very pleasant and understanding He always takes care of me whenever I need help. I really appreciate him. He is a great employee. More

by lisamartinek23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Mar 23, 2026 -

Willowbrook Ford responded

We’re so pleased to see your five-star review about Justin! Thank you for choosing Willowbrook Ford, Inc, Lisa!

March 14, 2026

Can to get a oil change Nico service repc was very knowledgeable and did very good job explaining every details was going on and very nice guy. More

by tinalewis1855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico service rep
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Mar 16, 2026 -

Willowbrook Ford responded

We're glad to hear Nico took such good care of you, Tina! We hope to welcome you back to Willowbrook Ford again down the road.

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