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Willis Nissan - Service Center

Des Moines, IA

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63 Reviews

63 Reviews of Willis Nissan - Service Center

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January 16, 2019

Quick and friendly I always get right in and they are fast and efficient. No pressure and they are professional and convenient. The shuttle service is fabulous so that More

by Dms1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review!

January 14, 2019

No Heat Hi All, I really don't like posting bad things, but I have had my 2013 Frontier in the service center on 5 separate occasions because I have to turn More

by Roger
Recommend Dealer
No
Employees Worked With
Service Center
Sep 02, 2021 -

Willis Nissan responded

We're disappointed to hear about your negative experience at our dealership.

January 11, 2019

Repair ball joint Very disappointed in the cost. Last time I took my Nissan Titan in they suggested over A thousand dollars in needed repairs. Only could afford to do More

by Mr pettit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom
Sep 02, 2021 -

Willis Nissan responded

We're disappointed to hear about your negative experience at our dealership.

December 22, 2018

Always helpful and personable I have been having my vehicle serviced here for 10 years since I bought it and everyone has always been helpful and nice. There is no high push to sel More

by apr95ter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

December 19, 2018

Outstanding Service Took my Nisasan Rogue in for a potential recall. Took shuttle to and from work, no issues to report on the Rogue. My service person left me a message More

by Sandster45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom, Paul
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

December 14, 2018

Oil change I had scheduled appointment for oil change and allignment. I was greeted by service advisor, explained process, wait time, offered me shuttle. I dec More

by 15Rougue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryll and Ermin
Sep 02, 2021 -

Willis Nissan responded

Thank you for sharing your experience.

December 13, 2018

Great experience It was great as always. Fast prompt, let me know what was going on and didn’t do anything that did not need done. Thank you More

by Car tepair service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

December 05, 2018

excellant customer service best customer service ever.i have never had a dealership..go the extra mile as this one does.wait time is short...service performed ..great quality... More

by nissan girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark and kevin are awesome.today Evan took care of my car and the details..great help.
Sep 02, 2021 -

Willis Nissan responded

We love to hear that and hope you are still loving your Nissan!

November 13, 2018

Oil change and tire rotation They were super busy when I went and he said it would be an hour in a half. It only took an hour for me in and out quicker than I thought and they wer More

by slavedog145@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure they were all friendly.
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review and recommendation.

November 10, 2018

As always service was great! Went in for an express oil change. Service was great, completed in a timely manner and all service personnel were both competent and courteous. Thanks More

by Catherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Larson
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

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