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Willis Nissan

Des Moines, IA

4.7
152 Reviews

4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 152 reviews

June 22, 2018

Technology Mixed messages, few answers, and lingering confusion. In the end I was told any issues were solely isolated to me and my car (it’s 4 months old). More

by Guyguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
They didn’t tell me
Sep 02, 2021 -

Willis Nissan responded

We're sorry you had a negative experience with the dealership.

June 21, 2018

Wonderful I was treated like family, was extremely well taken care of and no issues. I was taken care of with no waiting. Part had to be ordered, and I was noti More

by Rogue Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don, Cheryl, Jake
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 21, 2018

Best service in town If you want an honest price, great service and great vehicle choose Hummels Nissan. I have bought 5 vehicles from this dealership and it’s been the sa More

by Dwilly25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Caldwell
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review and loyalty.

June 20, 2018

Always a great experience Hummels Nissan is a quality group of individuals. They are friendly, honest & service oriented. I have been purchasing vehicle there for 25 years be More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Danks
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review and loyalty.

June 20, 2018

My oil change took almost 2 hours today. Pretty slow. Oil change took 2 hours today. Service was slow for just an oil change. Also, I was told it would take a little over an hour from the start. A little More

by 2013 Altima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory danks
Sep 02, 2021 -

Willis Nissan responded

We are sorry for the longer wait time. Thank you for your review.

June 16, 2018

Excellent experience This is our second purchase in the past 4 months at Hummel's Nissan. Our salesman Steve J. is a very nice and knowledgeable individual who made us fe More

by Linda & Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnson
Sep 02, 2021 -

Willis Nissan responded

Thank you for your repeat business and review.

June 15, 2018

Great service Always very helpful employees . Got a service and fifteen point inspection. Needed the front wipers. Everything else checked out okay. Very friendly e More

by Murano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service area employees
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 15, 2018

Easy! Great service with honest, ethical people! They were accommodating, patient, helpful and easy to work with. Love our new Rogue- it’s exactly what we w More

by Skgriffith84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

June 14, 2018

2017 Titan 20000 mile appt Hummels is a great place to not only purchase a vehicle but their service Dept rocks!! They are Informative when it comes to parts needed and pricing More

by Net McD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Briel
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review!

June 13, 2018

Fantastic, everyone was very friendly, and helpful One of the sales staff showed me how to review my total MPG per tank on the computer. We were asked if we needed anything, coffee, water etc. More

by Debvan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep, cashier and a salesman
Sep 02, 2021 -

Willis Nissan responded

Thank you for your review.

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