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Willis Nissan

Des Moines, IA

4.7
152 Reviews

4770 Merle Hay Rd

Des Moines, IA

50322

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Showing 152 reviews

November 04, 2024

This dealership treats people like a family. Helpful, friendly, and will to go the extra mile for the customer. More

by LToole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Iseneker
Nov 05, 2024 -

Willis Nissan responded

Thank you for the rave review, LToole! We appreciate your feedback!

October 06, 2024

Debbie and Andy were the best and our car was so clean for delivery day More

by Jckime4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debbie and Andy
Oct 11, 2024 -

Willis Nissan responded

Thank you for letting us know how we did!

Nov 05, 2024 -

Willis Nissan responded

Thanks for the review, Jckime4! We agree - Debbie and Andy ARE the best!

March 22, 2024

Jen Olawaiye was our sales reps. Did she cater to our needs yes so we thought. . But she was a lair and DID NOT do her due diligence. Told us we were approved put a sold sticker on t More

by KELANI.SEP14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JEN OLAWAIYE
Mar 22, 2024 -

Willis Nissan responded

it is disappointing for us to hear that your experience was anything less than great. As noted, you spoke to our Sales Manager Randy Kirchhoff. If you would like to discuss this further, please reach out to our Chief Operations Officer, Matt Sokolowski, at 515-253-9600.

February 27, 2024

Kristi was an amazing person to work with on my purchase. She made the entire process easier, very friendly and welcoming. Financial guy was also amazing and nice. They both deserve recognition on the More

by larrywardjr46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi and Dave. Don’t recall last names
Feb 28, 2024 -

Willis Nissan responded

Thank you for taking the time to share your positive experience. We are glad our team took great care of you.

February 26, 2024

It was a hassle free experience. There was no one chasing me around pushing things. I expressed my interest in a vehicle and they grab the keys and said let's go look. Would absolute More

by r_bierl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi
Feb 26, 2024 -

Willis Nissan responded

Thank you for sharing your experience and we are glad it was a positive, hassle free one.

February 20, 2024

Kristi Henigan was amazing to work with! My wife and I looked at several Pathfinders before deciding on the perfect one and Kristi was great every step of the way! She made the whole experie More

by ABittner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi Henigan
Feb 21, 2024 -

Willis Nissan responded

Thank you for sharing your experience, and enjoy your new Pathfinder.

February 02, 2024

Everybody was friendly. Kristi got everything I needed ready. Everything was explained with my different options. Very easy purchase I will be back. More

by brianmalson2005
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi and Anthony
Feb 05, 2024 -

Willis Nissan responded

Thank you for taking the time to leave us a review and share your positive experience.

December 01, 2023

Working with Kristi to purchase a used, new to me car was a pleasure. She is very knowledgeable and friendly. Went over the features and how to work the new to me gear shift and remote start and other featur More

by Nicekat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi sales and Andy finance
Dec 04, 2023 -

Willis Nissan responded

We are glad Kristi provided you with a great car-buying experience! Enjoy your new vehicle!

November 27, 2023

Kristi was super helpful and knowledgeable she helped me find a fantastic car that checked all the right boxes. The gentleman who helped with financing worked his tail off to get the best rate and payment. More

by jwiltamuth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi and finance pro but I don't remember his name.
Nov 28, 2023 -

Willis Nissan responded

We are glad to hear Kristi and the team were able to take great care of you and we appreciate your review and recommendations.

November 18, 2023

The whole experience was great! Kristi was very helpful with everything and super friendly! Thank you More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristi
Nov 20, 2023 -

Willis Nissan responded

Thank you for taking the time to share your experience with us. We are glad to hear Kristi took amazing care of you.

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